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Travel shoppie
Objective and need
Objective
one stop shop for all types of travel accessories especially
  for adventure /leisure travelers .

Need
• Increase in number of travelers
• time and search costs

Retail channel - Brick and mortar store, online store

Competition – No prominent players , mostly click and
  mortar stores like outdoorgear.com
Products and services offered
• Store sales ,corporate sales , online sales
• Renting of certain one time use travel items
  like tents , trekking tools, gears
• Preparing a complete list of items necessary
  for travel according to the location and
  offering as a package
TYPE OF PRODUCTS
Corporate sales
• Targeting the people who love travel in every major company across
  South India

• Targeting Schools and Colleges who are sending their students for
  Camps etc

• Targeting Police and Defence Sectors who are sending their forces
  for outdoor assignments

• Targeting Traveler's Clubs in India

• To get accreditation from any Recognized Body in the area of Travel

• To target Govt. agencies like IRCTC etc and travel agencies like
  thomas cook , raj travels
Location and infrastructure
• Store in main shopping areas in 7 Cities
  (chennai,coimbatore , hyderabad,bangalore
  ,kochi,trivandrum , vizag )
• Store size – 2400 sq ft
• Car parking
• Warehouse and office in the same building as
  the store
• Centralised warehouse in chennai
• Building taken on 5 years lease
RETAIL ATMOSPHERICS
• Lighting- Bright lighting
• Store design- sample of every product will be
  displayed in racks spaciously
• Wall - Posters of the product being in the
  actual usage by travellers
• Air conditioning- welcoming
• Audio- peppy numbers boosting the mood to
  buy the travel items
Procurement and inventory
• Procurement from countries like china , taiwan ,
  hong kong
• Procurement every 6 months
• Order for new stock when older stock reaches
  25% of initial level
• Inventory monitoring and reporting every week
• Receipt of goods 7-10 days from the date of order
• Logistics outsourced
Pricing
What costs do specialty stores consider when determining prices?


                  Fixed cost
                        Remains the same regardless of number of customers.
                        e.g. salaries, rent

                  Variable cost
                     Determined by the number of customers and products offered.
                      e.g. delivery costs

Fixed cost very high as compared to variable cost

Cost of providing service is difficult to measure

Concentrating on gaining customer loyalty through consistent value and good
transaction experiences thereby increasing promotional deals or loyalty programs.
Pricing
Steps involved in Pricing

        1.   Segmenting the market
        2.   Finding Fixed and variable cost
        3.   Knowing the profit margin and prices to be set
        4.   Customer preferences

Pricing strategy followed would be Markup or Margin Selling and Pricing

        Total cost = Fixed cost + Variable cost

        Cost Per item = Total cost/No. of items (excluding the purchase price of items)

        Price = Product Purchased Price + Cost Per item + Profit margin

        e.g. If cost/selling is 0.9, the margin is ten percent.
        For all products sold, minimum of 10% margin is maintained.
Employees
• 4 employees in every store

• 1 – store manager

• 3 other employees – sales , store keeping , billing

• 1 security personnel – security services outsourced

• Ample training on knowledge about the product and proper
  customer service

• Compensation according to industry standards , benefits like
  medical insurance ,bonus during festivals , education fees for their
  children
Promotions and advertising
• TV ad in regional channels , print ads in local
  newspapers
• Online ads in travel related sites
• Higher ranking in google search
• Discounts for bulk booking
• Showcasing in lifestyle and travel related trade
  shows
• Ads in tickets
• Recommendations from travel agencies
Customer relationship management
•   Maintaining customer database
•   Presence in social networking sites
•   Online discussion forums
•   Travelers club
Future Plans & Other Services
Return , warranty , service /product recovery :

Consumers have two options for in-warranty replacement of defective products

Return the product to our store for a replacement or refund within the warranty/guarantee
period.

 we Return directly to Manufacturer for replacement product and get it back within a week

Guarantee period – 1year

Future Plans:

expansion of the retail store at various locations profitably

Set up our own manufacturing unit

Cheaper version and customised design of some products to suit our Indian customers
THANK YOU

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B-PLAN FOR A TRAVEL ACCESSORIES STORE

  • 2. Objective and need Objective one stop shop for all types of travel accessories especially for adventure /leisure travelers . Need • Increase in number of travelers • time and search costs Retail channel - Brick and mortar store, online store Competition – No prominent players , mostly click and mortar stores like outdoorgear.com
  • 3. Products and services offered • Store sales ,corporate sales , online sales • Renting of certain one time use travel items like tents , trekking tools, gears • Preparing a complete list of items necessary for travel according to the location and offering as a package
  • 5.
  • 6.
  • 7. Corporate sales • Targeting the people who love travel in every major company across South India • Targeting Schools and Colleges who are sending their students for Camps etc • Targeting Police and Defence Sectors who are sending their forces for outdoor assignments • Targeting Traveler's Clubs in India • To get accreditation from any Recognized Body in the area of Travel • To target Govt. agencies like IRCTC etc and travel agencies like thomas cook , raj travels
  • 8. Location and infrastructure • Store in main shopping areas in 7 Cities (chennai,coimbatore , hyderabad,bangalore ,kochi,trivandrum , vizag ) • Store size – 2400 sq ft • Car parking • Warehouse and office in the same building as the store • Centralised warehouse in chennai • Building taken on 5 years lease
  • 9. RETAIL ATMOSPHERICS • Lighting- Bright lighting • Store design- sample of every product will be displayed in racks spaciously • Wall - Posters of the product being in the actual usage by travellers • Air conditioning- welcoming • Audio- peppy numbers boosting the mood to buy the travel items
  • 10. Procurement and inventory • Procurement from countries like china , taiwan , hong kong • Procurement every 6 months • Order for new stock when older stock reaches 25% of initial level • Inventory monitoring and reporting every week • Receipt of goods 7-10 days from the date of order • Logistics outsourced
  • 11. Pricing What costs do specialty stores consider when determining prices? Fixed cost Remains the same regardless of number of customers. e.g. salaries, rent Variable cost Determined by the number of customers and products offered. e.g. delivery costs Fixed cost very high as compared to variable cost Cost of providing service is difficult to measure Concentrating on gaining customer loyalty through consistent value and good transaction experiences thereby increasing promotional deals or loyalty programs.
  • 12. Pricing Steps involved in Pricing 1. Segmenting the market 2. Finding Fixed and variable cost 3. Knowing the profit margin and prices to be set 4. Customer preferences Pricing strategy followed would be Markup or Margin Selling and Pricing Total cost = Fixed cost + Variable cost Cost Per item = Total cost/No. of items (excluding the purchase price of items) Price = Product Purchased Price + Cost Per item + Profit margin e.g. If cost/selling is 0.9, the margin is ten percent. For all products sold, minimum of 10% margin is maintained.
  • 13. Employees • 4 employees in every store • 1 – store manager • 3 other employees – sales , store keeping , billing • 1 security personnel – security services outsourced • Ample training on knowledge about the product and proper customer service • Compensation according to industry standards , benefits like medical insurance ,bonus during festivals , education fees for their children
  • 14. Promotions and advertising • TV ad in regional channels , print ads in local newspapers • Online ads in travel related sites • Higher ranking in google search • Discounts for bulk booking • Showcasing in lifestyle and travel related trade shows • Ads in tickets • Recommendations from travel agencies
  • 15. Customer relationship management • Maintaining customer database • Presence in social networking sites • Online discussion forums • Travelers club
  • 16. Future Plans & Other Services Return , warranty , service /product recovery : Consumers have two options for in-warranty replacement of defective products Return the product to our store for a replacement or refund within the warranty/guarantee period.  we Return directly to Manufacturer for replacement product and get it back within a week Guarantee period – 1year Future Plans: expansion of the retail store at various locations profitably Set up our own manufacturing unit Cheaper version and customised design of some products to suit our Indian customers