DCR Workforce Diversity Management
As a minority and woman-owned business, DCR Workforce understands and supports your diversity needs. We go beyond tracking diversity spend to ensuring that you achieve your diversity goals. According to the Institute for Supply Management, 70% of companies considering finding quality suppliers to be the biggest challenge of their supplier diversity program. By incorporating certified diverse suppliers into our strategic solutions, we are dedicated to expanding diversity in the workforce.
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Diversity Management
1. DIVERSITY MANAGEMENT
Savvy companies recognize the undeniable
compeƟƟve advantage in having their
workforce reflect the diversity of their
community - and the demographics of
their marketplace. To achieve a diverse
workforce, they set annual targets for the
percentage of expenditure dedicated to
diversity suppliers.
However, many organizaƟons find it hard
to meet diversity targets, mainly because
the diversity companies are mostly small
and privately held. Many of them lack
the required infrastructure to acƟvely
canvas for business, even from companies
with diversity goals. When the goals
do not cover second Ɵer spending, this
challenge becomes even harder.
“
“68.80% of organizaƟons have an established
supplier diversity policy, publicly posted”
~CAPS Research, June 2012
2. U.S. Population Breakdown - 2010 Census
A Strategic Case for Supplier Diversity
Ethnic minoriƟes make a large percentage of our
workorce, comprising 19% of the overall populaƟon in 2011
according to the Department of Labor and Bureau of Labor
Standards. AddiƟonally, the earning capacity of minoriƟes
is growing exponenƟally, with the combined purchasing power
of minoriƟes expected to approach $3 trillion by 2040.
Women are also conƟnuing to dominate the workforce at
a 58% labor parƟcipaƟon rate in 2010. The purchasing
power of women is esƟmated currently at $7 trillion,
while 85% of purchase decisions over consumer goods are
said to be made by women. Minority-owned businesses are
conƟnuing to grow as well, with a 60% growth in
African-Amercian owned businesses from 2002 to 2007. In
the U.S. today, Asians own nearly 1.5 million businesses.
The United States is becoming bigger, older, and more
diverse, and companies need to ensure that they are
posiƟoned to capitalize on these trends. Supplier diversity is 2011 U.S. Workforce Breakdown - DOL/BLS
a crucial way to achieve this goal both in terms of consumers
and suppliers. A well-managed supplier diversity program
provides businesses insights into the minority consumers’
purchasing paƩerns and preferences along with helping to
boost the company profile and image among customers.
Many minority-owned businesses are small to medium
enterprises, and thus offer disƟnct advantages in their role
as suppliers, such as compeƟƟve pricing, greater flexibility,
and higher innovaƟon. Diversifying the supply chain offers
companies a larger pool of suppliers, leading to an opportunity
to harness skills and talent. Many government organizaƟons
are increasing their own pracƟce of supplier diversity, and
demanding the same from companies in terms of compliance
requirements.
Developing and implemenƟng a supplier diversity management
program will help your company be poised to take
White Black Hispanic
“
Asian
“
advantage of the opportuniƟes from an increasingly
diverse marketplace, and allow for meeƟng diversity needs
and goals.
65% of respondents sy that supplier diversity is
either a mid or high level priority ~Purchasing.
com poll, August 2005
3. W
What’s Driving
Supplier Diversity
S
Programs?
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(Source 2011 ISM Supplier Diversity Survey)
(Source:
lease
Federal reporƟng regulaƟons
Our customers are diverse so
we need to be too
Diverse suppliers live where we
mers
future customers
operate and are our potenƟal
pplier
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rvices
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ecity)
To drive more supplier
pplier
supplier
To get access to innova-
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The law requires us
specity)
To reduce supply chain risk by
to do it
Our organizaƟon
depending on more than just 1
thinks it is the right
thing to do
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Minority owned business enterprise
Women owned business enterprise
Small business
AcƟve Suppliers, as Small disadvantaged business
percent of total Women owned small business
Veteran owned small business
acƟve suppliers:
(Source: CAPS Research, June 2012)
In 2006, the NaƟonal Minority Supplier Development Council (NMSDC) reported
that large corporaƟons in the U.S. purchased more than $100 billion in goods and
“
Service disabled veteran owned small business
HUBZone Business
services from minority-owned businesses, up from $86 million in 1972.
4. DCR Workforce Diversity Management
As a minority and woman-owned business, DCR Workforce understands and supports your diversity needs. We go beyond tracking diversity spend to ensuring
that you achieve your diversity goals. According to the InsƟtute for Supply Management, 70% of companies considering findingquality suppliers to be
the biggest challenge of their supplier diversity program. By incorporaƟng cerƟfied diverse suppliers into our strategic soluƟons, we arededicated to
expanding diversity in the workforce.
• DCR works closely with your minority business development group. Whenever a minority business is referred by you, they are recruited to become a
supplier and are given opportuniƟes to demonstrate their capabiliƟes. You can also expand your network of diversity suppliers by including firms
pre-qualified by DCR.
• With your approval, suppliers would be organized into Ɵers that determine access to business opportuniƟes. Minority businesses are given opportuniƟes
as Tier 1 suppliers. Some clients also agree to offer minority-owned businesses up to a 5% price preference during evaluaƟon.
• We work with your diversity councils and human resource departments to design and develop diversity training for all relevant parƟes. With documented
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principles of diversity, inclusion, and respect, we help you to engage in dialogues with workgroups and suppliers to create realisƟc training scenarios.
Corporate
relationship between corporations
Building a mutually beneficial
Improved understanding of minority owned
business
“
Greater willingness to engage with minority owned
businesses
“
“71.88% of organizaƟons
and suppliers
Publicize commitment to supplier diversity expect their total supplier
diveristy program spend
to increase within the next
two years”
~CAPS Research, June
Suppliers 2012
Wider access and network
Increased revenues and job creaƟon
Improved capability
5. Mentoring Program
Mentoring programs enable small industry players to aim higher. Through DCR’s mentor protégé program, special tools and resources are made available
to small businesses. This may include, for example, access to job boards and other IT tools, access to background checking services, or coverage under
DCR’s umbrella insurance policy.
DCR’s mentoring program encourages the creaƟon of a workplace environment that is inclusive and cooperaƟve. Through mentoring relaƟonshipes,
workers are able to gain insights, advice, Ɵps, and support through company leaders and experts. This collaboraƟve flow of informaƟon helps to transfer
knowledge and experƟse, creaƟng an equal opportunity environment.
Mentoring programs enable small industry players to aim higher. Through DCR’s mentor protégé program, special tools and resources are made available
to small businesses. This may include, for example, access to job boards and other IT tools, access to background checking services, or coverage under
DCR’s umbrella insurance policy.
DCR’s mentoring program encourages the creaƟon of a workplace environment that is inclusive and cooperaƟve. Through mentoring relaƟonshipes,
workers are able to gain insights, advice, Ɵps, and support through company leaders and experts. This collaboraƟve flow of informaƟon helps to transfer
knowledge and experƟse, creaƟng an equal opportunity environment.
Smart Track’s Diversity Module:
Our proprietary workforce supply chain management system, Smart Track, makes it easy to meet your diversity
goals by providing visibility into your corporate diversity spending while automaƟng much of the workflow of
conƟngent labor acquisiƟon across the organizaƟon.
Smart Track’s Diversity Module ensures the following:
• Diversity spend is tracked by category (e.g. minority, woman owned, locally owned, small disadvantage, veteran
owned, Hubzone etc.).
• Smart Track can track and report on diversity spend requirements by project or organizaƟon.
• The system supports forecasƟng of diversity spend vs. the diversity target.
• Suppliers can be ranked to indicate your most effecƟve diversity suppliers, and you can set thresholds that
automaƟcally move suppliers between Tier 1 and Tier 2 status based on performance.
• Dashboards and on demand reports ensure that you are constantly on top of your diversity iniƟaƟves.
CompeƟƟve Advantages of Diversity Management:
• Create a posiƟve public image and company profile • Reduce costs with a more agile supply chain
• Avoid discrimnaƟon-based legal acƟon • Increase your work team producƟvity
• Foster innovaƟve soluƟons • Maintain a global compeƫve advantage
• CulƟvate stronger relaƟonships with your supplier base • Decrease sales barriers
• Develop a supporƟve workplace environment • Discover new business opportuniƟes
• Access a greater pool of a talent
6. Proven Results:
In Dec 2010, a client asked DCR to launch an iniƟaƟve to hire 500 veterans. Over the next eighteen months, DCR met this challenge, recruiƟng 495
veterans, and the program conƟnues today. As DCR’s core competency is not in staffing, this accomplishment was achieved by forging a strong network
of diversity suppliers and working with veterans’ career centers and online job portals. In addiƟon to the veterans sought by the client to fill their criƟcal
roles, we recruited two veterans to serve as DCR onsite program managers.
DCR prides itself in its ability to aƩract and retain a diverse workforce that is reflecƟve of the needs of our clients and the marketplace at large. DCR
currently has 83 staff employees, of which 81% are categorized as women or minoriƟes.
Twice honored with a recogniƟon from Diversitybusiness.com DCR Workforce is itself a diversity business with a deep understanding and commitment to
helping clients to meet their diversity goals. In 2012, DCR was awarded Bronze Winner in the Stevie Awards Company of the Year – Business Services. In
the same awards, DCR Workforce President, Ammu Warrier, was recognized as the Silver Medalist as Female Entrepreneur of the Year – Business Services.
Minority-owned businesses in the U.S. , over the past 10 years, have grown at approximately double the rate of all firms. These over 2 million minority
organizaƟons generated an excess of $205 billion in sales annually.
Minority purchasing power is expected to incerase from approximately 20% in 2000 to over 45% in the year 2045. Minority purchasing power is conƟnuing
to trend upwards, with forecasts at over $2 trillion by 2015 and $3 trillion by 2030.
25000 5000
4500
20000 4000
3500
15000 All Firms
Al 3000 Minority
2500 Purchasing
No
Non minority
10000 2000 Power
Mi
Minority
1500
5000 1000
500
1082 1987 1992 1997
(Source: US Census Bureau)
2002
0
2000 2010 2020 2030
“ 2040 2050
(Source: Bureau of Economic Analysis, 1995 BEA Regional ProjecƟons, W.D.C.)
“ “The populaƟon of the United States is expected to increase 374 million by 2050,
with the minority populaƟon accounƟng for almost 90% of the total growth”
~U.S. Census Bureau
