The Art of the Admissions Interview
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Train your Admissions Advisors to initiate the conversation, control the interaction, ask the important questions, qualify those students who are ready and appropriate for your school and accurately identify those who are not. An admissions interview is the first and best opportunity to determine if a potential student is qualified and motivated enough to succeed at your institution. Expectations are as important as information and certain key questions have to be asked. Unless you are prepared to admit everyone who applies, regardless of potential to graduate, a strong interview is also necessary to determine who is not ready.
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The Art of the Admissions Interview
- 1. Presented by: COSMO WOLLAN THE ART OF THE ADMISSIONS INTERVIEW STUDENT COMMUNICATIONS EXPERT THE ART OF THE ADMISSIONS INTERVIEW ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 2. THE ART OF THE ADMISSIONS INTERVIEW The admissions interview is your best opportunity to assess who is APPROPRIATE for your school... ...and who is NOT. ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 3. THE ART OF THE ADMISSIONS INTERVIEW Your Admissions Advisors must know how to: INITIATE the conversation CONTROL the interaction ASK the important questions. ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 4. THE ART OF THE ADMISSIONS INTERVIEW First impressions can be deceiving... Which of these applicants is MORE LIKELY to graduate? YOU NEED TO KNOW. HOW DO YOU FIND OUT? ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 5. THE ART OF THE ADMISSIONS INTERVIEW When your prospect answers the phone - what do your Admissions Advisors HEAR? What do they THINK? URBAN YOUTH UNEMPLOYED ACTRESS GAMING GEEK or or or JUNIOR EXECUTIVE FUTURE MBA IDEAL STUDENT HOW MANY GRADUATES HAVE YOU LOST BECAUSE THEY GUESSED? ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 6. THE ART OF THE ADMISSIONS INTERVIEW A STRONG INTERVIEW cannot be a memorized set of questions to ask... It requires UNDERSTANDING why they are asked, DECIDING when to ask them, LISTENING to the answers... ...and KNOWING what to ask next. ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 7. THE ART OF THE ADMISSIONS INTERVIEW Your Admissions Advisor MUST: U NDERSTAND MOTIVATION D ISCUSS CHALLENGES E STABLISH EXPECTATIONS ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 8. THE ART OF THE ADMISSIONS INTERVIEW Unless your school is prepared to admit EVERYONE WHO APPLIES REGARDLESS OF POTENTIAL TO GRADUATE The admissions interview is your best opportunity to determine who is an appropriate student - AND WHO IS NOT. ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 9. THE ART OF THE ADMISSIONS INTERVIEW The Art of the Admissions Interview is available as a stand-alone 3-hour seminar or can be incorporated as a 3-hour segment of a larger scope training program. Seminar groups should be no larger than 20-25 participants for optimum interaction. All university Admissions Advisors who interview potential students can benefit from this training. The college admissions interview is a unique challenge requiring mastery of a unique and specific conversational skillset. Without it, your advisors will be admitting students who are simply destined to fail. THE BEST STUDENTS ARRIVE THROUGH THE BEST INTERVIEWS. ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
- 10. THE ART OF THE ADMISSIONS INTERVIEW THANK YOU. WE LOOK FORWARD TO WORKING WITH YOU. Cosmo Wollan Student Communications Expert Senior Training Executive Communication ExcellenceSM Office: 754.300.9678 Cell: 305.788.2469 Cosmo@CommunicationExcellence.biz ©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.