UX professionals seek to gain more power, influence, and decisionmaking authority in their organizations. They can use familiar user-centered design techniques to understand how to effect change and become leaders.
5. Your project team is trying to decide
between two different options for
how to implement a feature. How do
you persuade them that your idea is
the best solution?
5
6. You think your services firm should
sell more content strategy (or
usability testing, or taxonomy) work.
How do you influence the
organization so that happens?
6
7. You are a new IA hired into an
engineering-driven product firm. How
do you gain influence over the
developers so your ideas are
implemented?
7