Xparency is a web-based service where technical service providers can showcase their customer references in order to make them freely and readily available to potential customers.
2. What is Xparency service? Xparency is a web-based service where technical service providers can showcase their customer references in order to make them freely and readily available to potential customers. Designed 100% web-based, social media centric, focus on evaluating projects and for small and medium Service Providers. The ratings are based in a set of questions aligned along the nine Areas of Knowledge in the PMBOK guide. The answers to these questions are then weighted to calculate the Xparency rate. 12/18/10 Xparency CONFIDENTIAL 2
3. What problem is Xparency solving? For Service Provider What percentage of your deals require customer references in order to close? Are your customer references conveniently accessible for closing a new deal? How are you finding those customers today? Do you have to track down your customers asking for references? On average, how much calendar time elapses from a request to fulfillment? Do you know your customers opinion about your performance on a project? Do you know what your customers perceive as your strength and weaknesses regarding projects? How are your company's project management skills: time, scope, cost, quality, resource, communications, risk management and procurement? 12/18/10 Xparency CONFIDENTIAL 3
4. What problem is Xparency solving? For Customer Are you looking for unbiased professional Customer References for a Service Provider? Is there enough information in the Use Case Studies shown in a Service Providers website to help you make a buying decision? Do you want to provide feedback on a project or business engagement delivered by your Service Provider? Were you asked by your Service Provider to give Project References after a project completion every time they are working on a new deal? Have you asked your Service Provider for a rest or be taken off your reference list in the last year due to overuse? 12/18/10 Xparency CONFIDENTIAL 4
5. Xparency Solution Service Providers upload project information (screenshots, pictures,pdf, etc) to their profile on Xparency Clients complete a survey with standard components to provide a simple platform to compare vendors TSPs invite current and past clients to provide feedback on projects. Xparency seal on TSPs website and Social Media sharing tool in Xparency. Direct future clients to the TSPs Xparency page to find project references without disturbing past clients..
6. Who are Xparency customers? "Service Providers, SP” - small and medium technology organizations or technology divisions of organizations that provide products and services to other businesses, and depend on customer references to gain new customers and grow revenue. "Customers, CUST" - Companies looking for references on vendors before signing service contracts "References, REF” - Project Sponsors/ Project Managers with ongoing or closed projects wanting to rate their SPs. 12/18/10 Xparency CONFIDENTIAL 6
8. Xparency - Benefits New Web-based central repository with unbiased project references about Technical Service Providers all over the world. Faster, cheaper and easier solution for Technical Service Providers to showcase their complete qualifications including customer's feedback on projects or business engagements. Simpler solution for customers to share informed feedback on projects or business engagements delivered by Service Providers Make it easier for Customers to choose a Service Provider that's right for a new project or business engagement. 12/18/10 Xparency CONFIDENTIAL 8
9. Why use Xparency? Easy and centralized way for Customers to share informed opinions on SP one project at a time Find and validate References (REF) for prospect deals Connect directly existing Customers with new ones SPs can publicly/privately comment on the reference 12/18/10 Xparency CONFIDENTIAL 9
10. Why use Xparency? Xparency will offer a rating verification service. This service will verify ratings provided by a "REF" when a "SP" requests it in order to confirm a positive rating or resolve a dispute on a negative rating. Xparency will monitor and confirm ratings that are too high or too low for specific SP at no cost. 12/18/10 Xparency CONFIDENTIAL 10