Skype for business & JAbber

1. Cisco
Jabber*
Microsoft
Lync 2013
VS.
Comparing User Experience
* Based on Cisco Jabber 10.5 Lab
On the following dimensions:
• Access to information
• Individual user experience
• Call management
• Conferencing

2. Office contact card not available from Jabber client
Missing a massive amount of information from your main interface

3. Office contact card information are limited when associated
to Jabber Exchange Out-of-Office notification
(directly in Lync client)
Powerful way to contact
people ‘asap’

4. Outlook Conversation History
Not Available with Jabber
Consolidated view of all
communications in Exchange folder
Search in all your conversations
Review shared notes of
meetings
Review all details of the
communication
Possibility to rejoin the
same communication
Modalities of
communications

5. Skill-based Contact Search from UC Client
Integrated into Office Delve
Not Available with Jabber

6. Device Management
• Static configuration only
• Toggling between devices
during an active call isn’t
possible
Change your device
in 1-click …
… even while on a call!

7. Call Management
Incoming Call - Rerouting options are limited
More choices to manage incoming calls
Can’t decline incoming call (!?)

8. Call Management
• Call Forwarding
• Delegate calls to selected colleagues
• Create rules to manage team-calls
• Call Park from the UC Client

9. Multi-Party Federation
Communicate from Lync Seamlessly with People outside your Organization
With your Skype contacts
Presence Voice over Internet
Instant Messaging Video over internet
With your main Business contacts (using any version of Microsoft Lync)
Presence
Voice over Internet
Instant Messaging Video over internet
Content sharing

10. Manage Meeting Participants
Not Available with Jabber
… Or dynamically during the conference
(any meeting)
When planning the conference (scheduled meeting)

11. Share Content …
Large choice of shared content:
• Desktop (1 or many)
• Individual program
• Powerpoint presentation
• Whiteboard, Pool and Q&A
• Shared Meeting Notes (OneNote)
• Make content available for download
Or escalate to WebEx
(requires licenses and new
interfaces)
Desktop Sharing
(including remote control) …

12. Record Your Lync Conferencing Sessions
Not Available with Jabber
Start your local recording
Manage (and publish) all your recordings
All Meeting participants are notifiedAll Meeting participants are notified of the recording

13. Initiate Presentation Sharing Session Lync
For Any Office Document

14. Initiate Contextual Conversation
From Any Office Document
Not Available with Jabber