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Imprint, a community visualization
                  of printer data: designing for
      open-ended engagement on sustainability

                                                                                          Zachary Pousman
                                                                                              Hafez Rouzati
                                                                                                John Stasko
                                                                          Information Interfaces Laboratory
                                                           GVU Center / GT School of Interactive Computing
Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
A confession...


Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Imprint
Visualization of workgroup print activity


                                     • Augment the
                                       existing social
                                       space & practices
                                     • Collect data from an
                                       an apparently
                                       mundane source
                                     • Touch-screen
                                       display for casual
                                       exploration
                                     • A community
                                       artifact to support
                                       reflection and
                                       conversation
Visualizing data for persuasion
Data for self-improvement




Nike+ (see www.nikeplus.com)


                                        Ubifit Consolvo et al.                             Persuasive Mirror de Valle and
                                 (CHI 2007, Ubicomp 2008)                                  Opalach (Persuasive 2006)

  Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Visualizing printing & consumption




Stump (1999) by Jeremijenko
SmartCover Grasso and Munier
(CSCW 2002)
                                                          7000 Oaks and Counting Holmes (C&C 2007)
                                                          Visualization of carbon footprint of a building




      Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Design Goals


Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
NOT Surveillance




   Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
NOT Surveillance

Surveillance literally means
“watching from above”




                                                                                  Sousveillance, coined
                                                                                  by Mann et al. (2003)
                                                                                  means “watching from
                                                                                  below”
     Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are   Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Open to Interpretation




Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Open to Interpretation
                                                                                                                           Environmental degradation




                                                                  Highest energy inputs




Powersave: 100w @ 22hours = $0.50 / day
Active: 600w @ 2hours = $0.25 / day




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Open to Interpretation
                                                                                                                           Environmental degradation




                                                                  Highest energy inputs




Powersave: 100w @ 22hours = $0.50 / day
Active: 600w @ 2hours = $0.25 / day




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Open to Interpretation
                                                                                                                           Environmental degradation




                                                                  Highest energy inputs




Powersave: 100w @ 22hours = $0.50 / day
Active: 600w @ 2hours = $0.25 / day



                          ?



          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Meta-design
             Participatory change through the design/use cycle


             Fischer and Scharff (2000)
             Fischer and Giaccardi (2006)


‘Design time’                      ‘Use time’ (design during use)           ‘Design time’ iteration
   Seeding                           Evolutionary growth                      Re-seeding




 Participatory Design
 (Scandinavian Tradition, 1960s)

                                          Meta-Design (Design for design)
Imprint Visualizations
Remember these are the “seeds”




   Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Tag Cloud
 Tagcloud
      Frequently printed words are bigger. Orange words are recent.

abowd    chi conclusion
          chi2008          computing cscw

                                      hci paper
 design grand            hypothesis hyper-
                                      hypertext
explanation             introduction
next            rule           learn            learning
system                               interaction          science
                                                                              template        work
would                             ubiquitous




Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Tag Cloud
                                                                                                            Print        More Info


            Tagcloud
                  Frequently printed words are bigger. Orange words are recent.

           abowd  chi conclusion
                     chi2008        computing cscw

                                                hci paper
          design grand            hypothesis hyper-
                                               hypertext
         explanation             introduction
Back      next            rule           learn            learning                                                                       Next



         system                                interaction          science
                                                                                        template        work
          would                             ubiquitous


       5/8/2008                                                                                                               TODAY




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Neighborhood
           What’s Ur Neighborhood?
                  Clustering users in document space: who’s your neighbor?


                                                                              B. Frank                              User19
               C. Paulson
                                T. Pescovitz
                          B. Franklin
                                                                                      T. Pescovitz
                                                                                           K. Bohn
                      User21
                          User99
                                                                                                    Y. Liu
Back                                                                                        H. Stockton                                  Next
                                                              R. MacDonald
                                                                   R. Grijalva



         H. Jenson




       5/8/2008                                                                                                               TODAY




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Printing Costs (Active vs Idle)
            What are the printers doing?
                  How much do printers cost to operate? (Totals of all printers)




Back                                                                                                                                 Next




       5/8/2008                                                                                                          TODAY




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Imprint’s Footprint
            Imprint’s Footprint
                  How much energy does Imprint use? How much does it cost?



                   WORK       vs PLAY




                                                                                                    Total cost (all time)

Back                                                                                                 $83.15                              Next



                  LCD Screen + Touch         Client (G4 Powerbook)        Server (Dual G4)

                  $42.07                       $2.90                    $38.18


       5/8/2008                                                                                                               TODAY




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Popularity (‘Hot or Not’)
           Popularity (Hot or not)
                  How many times are you mentioned in the Imprint data?
                    100


                     80
                                                                                                            Not part of Imprint yet?

                     60                                                                                     No problem. Sign
                                                                                                            up by emailing:
                                                                                                            xxxxxxxxx@xxxxx.edu.
                     40                                                                                     Then you can see how
                                                                                                            you stack up (and see
Back                                                                                                        other fun stuff, too).             Next
                     20


                       0
                           Z. Pousman   F. Jones   T. Greene   User19   User46   R. Redmond   P. Grijalva




       5/8/2008                                                                                                                        TODAY
Some other social data
• ‘Work’ vs ‘Play’
• ‘Designer’ vs ‘Engineer’ (vs ‘Scientist’)




 Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
User Suggested Vis




Back




       5/8/2008
                                                             ?                                                                TODAY
                                                                                                                                         Next




          Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Next step - Evaluation




   Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Thanks! Questions?
Acknowledgements: GVU Center, GT’s UROC program,
Randy Carpenter and Tim Robichaud, Dr. Amip Shah at
HP Labs, my colleagues at II Lab and RPI Decolab for
comments on early versions of the talk.


Demo tonight at 7:30 PM.

zach@cc.gatech.edu




     Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
People print.
                                                                                           A lot.
                                                                                           3.2 billion reams (2004).
                                                                                           Office paper used by businesses. NADEP Environmental
                                                                                           Program Office Report 2005.


http://www.flickr.com/photos/alexsegre/



                       Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
Paperless office? Shyeah, right.
     How do you turn 100 GB of
     printer data into a resource
     for reflection on the social
     lives of workers and on their
     sustainability choices?

     Imprint.
                                                                                                                   Tagcloud
                                                                                                                     Frequently printed words are bigger. Orange words are recent.

                                                                                                                  abowd    chi conclusion
                                                                                                                          chi2008            computing cscw

                                                                                                                                             hci paper
                                                                                                                                                                                            Popularity (Hot or not)
                                                                                                                   design grand
                         What’s Ur Neighborhood?
                             Clustering users in document space: who’s your neighbor?                                                      hypothesis hyper-
                                                                                                                                                        hypertext
                                                                                                                                                                                              How many times are you mentioned in the Imprint data?
                                                                                                                                                                                                100


                            C. Paulson
                                                                           B. Frank                      User19   explanation             introduction                                           80
                                                                                                                                                                                                                                                                                        Not part of Imprin
                                              T. Pescovitz

                                                                                                                  next
                                        B. Franklin                                                                                                                                              60

                                                                                                                                                    learning
                                                                                                                                                                                                                                                                                        No problem. Sign
                                                                                  T. Pescovitz
                                                                                       K. Bohn                                                                                                                                                                                          up by emailing:
                                    User21
                                        User99                                                                                rule     learn                                                                                                                                            xxxxxxxxx@xxxxx.e




                                                                                                                  system
Total cost (all time)                                                                                                                                                                            40                                                                                     Then you can see
                                                                                                Y. Liu
                                                                                                                                                                                                                                                                                        you stack up (and
$83.15                                                                                  H. Stockton



                                                                                                                                                                                     work
                                                                                                                                                                                                                                                                                        other fun stuff, to
                                                               R. MacDonald                                                                 interaction    science                               20
                                                                    R. Grijalva
                                                                                                                                                                          template

                        H. Jenson
                                                                                                                  would                   ubiquitous                                               0
                                                                                                                                                                                                       Z. Pousman   F. Jones   T. Greene   User19   User46   R. Redmond   P. Grijalva




                                                                                                                                                                        Coming soon to a printer room near you!

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Imprint : Casual Infovis for sustainability data - CSCW 2008

  • 1. Imprint, a community visualization of printer data: designing for open-ended engagement on sustainability Zachary Pousman Hafez Rouzati John Stasko Information Interfaces Laboratory GVU Center / GT School of Interactive Computing Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 2. A confession... Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 3. Imprint Visualization of workgroup print activity • Augment the existing social space & practices • Collect data from an an apparently mundane source • Touch-screen display for casual exploration • A community artifact to support reflection and conversation
  • 4. Visualizing data for persuasion Data for self-improvement Nike+ (see www.nikeplus.com) Ubifit Consolvo et al. Persuasive Mirror de Valle and (CHI 2007, Ubicomp 2008) Opalach (Persuasive 2006) Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 5. Visualizing printing & consumption Stump (1999) by Jeremijenko SmartCover Grasso and Munier (CSCW 2002) 7000 Oaks and Counting Holmes (C&C 2007) Visualization of carbon footprint of a building Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 6. Design Goals Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 7. NOT Surveillance Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 8. NOT Surveillance Surveillance literally means “watching from above” Sousveillance, coined by Mann et al. (2003) means “watching from below” Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 9. Open to Interpretation Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 10. Open to Interpretation Environmental degradation Highest energy inputs Powersave: 100w @ 22hours = $0.50 / day Active: 600w @ 2hours = $0.25 / day Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 11. Open to Interpretation Environmental degradation Highest energy inputs Powersave: 100w @ 22hours = $0.50 / day Active: 600w @ 2hours = $0.25 / day Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 12. Open to Interpretation Environmental degradation Highest energy inputs Powersave: 100w @ 22hours = $0.50 / day Active: 600w @ 2hours = $0.25 / day ? Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 13. Meta-design Participatory change through the design/use cycle Fischer and Scharff (2000) Fischer and Giaccardi (2006) ‘Design time’ ‘Use time’ (design during use) ‘Design time’ iteration Seeding Evolutionary growth Re-seeding Participatory Design (Scandinavian Tradition, 1960s) Meta-Design (Design for design)
  • 14. Imprint Visualizations Remember these are the “seeds” Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 15. Tag Cloud Tagcloud Frequently printed words are bigger. Orange words are recent. abowd chi conclusion chi2008 computing cscw hci paper design grand hypothesis hyper- hypertext explanation introduction next rule learn learning system interaction science template work would ubiquitous Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 16. Tag Cloud Print More Info Tagcloud Frequently printed words are bigger. Orange words are recent. abowd chi conclusion chi2008 computing cscw hci paper design grand hypothesis hyper- hypertext explanation introduction Back next rule learn learning Next system interaction science template work would ubiquitous 5/8/2008 TODAY Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 17. Neighborhood What’s Ur Neighborhood? Clustering users in document space: who’s your neighbor? B. Frank User19 C. Paulson T. Pescovitz B. Franklin T. Pescovitz K. Bohn User21 User99 Y. Liu Back H. Stockton Next R. MacDonald R. Grijalva H. Jenson 5/8/2008 TODAY Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 18. Printing Costs (Active vs Idle) What are the printers doing? How much do printers cost to operate? (Totals of all printers) Back Next 5/8/2008 TODAY Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 19. Imprint’s Footprint Imprint’s Footprint How much energy does Imprint use? How much does it cost? WORK vs PLAY Total cost (all time) Back $83.15 Next LCD Screen + Touch Client (G4 Powerbook) Server (Dual G4) $42.07 $2.90 $38.18 5/8/2008 TODAY Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 20. Popularity (‘Hot or Not’) Popularity (Hot or not) How many times are you mentioned in the Imprint data? 100 80 Not part of Imprint yet? 60 No problem. Sign up by emailing: xxxxxxxxx@xxxxx.edu. 40 Then you can see how you stack up (and see Back other fun stuff, too). Next 20 0 Z. Pousman F. Jones T. Greene User19 User46 R. Redmond P. Grijalva 5/8/2008 TODAY
  • 21. Some other social data • ‘Work’ vs ‘Play’ • ‘Designer’ vs ‘Engineer’ (vs ‘Scientist’) Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 22. User Suggested Vis Back 5/8/2008 ? TODAY Next Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 23. Next step - Evaluation Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 24. Thanks! Questions? Acknowledgements: GVU Center, GT’s UROC program, Randy Carpenter and Tim Robichaud, Dr. Amip Shah at HP Labs, my colleagues at II Lab and RPI Decolab for comments on early versions of the talk. Demo tonight at 7:30 PM. zach@cc.gatech.edu Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 25. People print. A lot. 3.2 billion reams (2004). Office paper used by businesses. NADEP Environmental Program Office Report 2005. http://www.flickr.com/photos/alexsegre/ Presented at CSCW 2008 San Diego CA, November 10-12, 2008. All slides are Creative Commons Licensed “non-commercial share-alike.” zach@cc.gatech.edu
  • 26. Paperless office? Shyeah, right. How do you turn 100 GB of printer data into a resource for reflection on the social lives of workers and on their sustainability choices? Imprint. Tagcloud Frequently printed words are bigger. Orange words are recent. abowd chi conclusion chi2008 computing cscw hci paper Popularity (Hot or not) design grand What’s Ur Neighborhood? Clustering users in document space: who’s your neighbor? hypothesis hyper- hypertext How many times are you mentioned in the Imprint data? 100 C. Paulson B. Frank User19 explanation introduction 80 Not part of Imprin T. Pescovitz next B. Franklin 60 learning No problem. Sign T. Pescovitz K. Bohn up by emailing: User21 User99 rule learn xxxxxxxxx@xxxxx.e system Total cost (all time) 40 Then you can see Y. Liu you stack up (and $83.15 H. Stockton work other fun stuff, to R. MacDonald interaction science 20 R. Grijalva template H. Jenson would ubiquitous 0 Z. Pousman F. Jones T. Greene User19 User46 R. Redmond P. Grijalva Coming soon to a printer room near you!