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1. Motorola Router Technical Support
Setup Modem
1. Attach and screw one end of the coaxial cable into an available coaxial outlet
2. Screw the other end of that cable into the cable jack on the back of the modem
o If you are connecting your PC to the modem directly (not WiFi) connect one
end of an ethernet cable into the back of the modem, and the other into an
available ethernet port on your PC
3. Connect the power cable to an available power source
4. Plug the power cable into the back of the modem
5. Allow for 2 minutes for the modem to come online
Connect Your Device to WiFi Internet
If you are connecting your devices through WiFi Internet, start by locating
the SSID (network name) and WiFi Security Key(password) for your modem, then
connect to that network on your device. Your SSID and WiFi Security Key can be found
listed on the white sticker located on the bottom of the modem (example image below).
For further instructions on how to find and connect to a WiFi network on your device,
see the following:Wireless Device Quick Setup Guide
SSID-2.4 vs. SSID-5
With the Arris SBG6782 you have access to two WiFi networks, including a 2.4 GHz
network and 5.0 GHz network. 2.4 GHz is the more commonly used network type and is
the network that you should choose to connect to by default as not all devices will be

2. able to see or connect to the 5.0 GHz network. The 5.0 GHz network typically suffers
from less WiFi interference, but will often have a shorter range, so it may not adequately
cover your entire household.
WiFi Enhanced Protection (WEP) Setup
WiFi Enhanced Protection (WEP) setup allows you to connect to a WiFi network without having
to manually find the network and password. If you have a device that supports WEP and would
like to connect to your WiFi network using this method:
1. Press the WPS button located on the top of the modem
2. Press and hold the WPS button on your WPS-enabled computer or other device (not all devices
support this type of connection) for five or more seconds
3. Repeat step 2 for each additional WPS-enabled device you would like to connect