Happiness+Culture Lab: Catalysts for Business Growth
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Zen Doughboy Lab: Happiness+Culture - Catalysts for Business Growth Happiness and culture are two of the underrated resources and catalysts of small businesses and major corporations. As a result, an estimated $500B is lost each year. In addition, there's a qualitative impact on business leaders, employees and their families. According to Gallup, 70%+ of the workforce in the U.S. are disengaged or unhappy at work. The happiness and culture of an organization can be a competitive advantage or put you out of business. During this talk, you will be led through an experiential Happiness+Culture Lab to help you become more aware of your company culture and how to leverage it to increase productivity, employee engagement, and sales while decreasing turnover and absenteeism. The happiness and culture of your business should be a priority like your financial statements. You'll leave with practical actions to take back with you to your business and use immediately. It's time to return humanity back to business.
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Happiness+Culture Lab: Catalysts for Business Growth
- 1. Happiness+Culture Catalysts for Business Growth a Zen Doughboy Happiness+Culture Lab October 2015
- 3. Janitor Biochemistry Major Nonprofit Board Member Business Mentor Serial Entrepreneur Anthony Ware, Catalyst & CEO Zen Doughboy Social: @zendoughboy LinkedIn: linkedin.com/in/anthonyware Email: anthony@zendoughboy.com Phone: +1 317 426 0239
- 4. ● ROI of Happiness+Culture ● Science for Happiness+Culture ● Work/Life Balance Myth ● Business Case for Happiness+Culture By the end of this Lab...
- 5. “You must unlearn what you have learned” –Yoda
- 6. Hypothesis
- 7. Why did you get out of bed today?
- 8. What does happiness mean to you?
- 9. What does culture mean to you?
- 10. Happiness + Culture = Human
- 11. Happiness + Culture Ping Pong Tables
- 13. Work/Life Myth
- 15. “Like attracts like, a fact which is indisputable.” –Napoleon Hill
- 16. Happy Humans Successful Business Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations 2x More Impact
- 17. Happiness and Culture can Scale
- 18. Culture is the secret formula of your business. no two business cultures are the same
- 19. “...culture, engagement, and employee retention are now the top talent challenges facing business leaders.” –Deloitte, 2015
- 20. Happiness+Culture by Design Human Define Ideate Co-Create Share Adapted from Design Thinking Model by Stanford Design School Purpose Values Behaviors
- 22. Better Retention Sick Leave 66% (Forbes) Burnout 125% (HBR) Turnover 51% (Gallup) Happiness+Culture as Catalysts Harvard Business Review
- 23. More Engagement Sales 37% (Martin Seligman) Productivity 31% (Greenberg & Arawaka) Creativity 300% (HBR) Profits 22-33% (HBR) Happiness+Culture as Catalysts Harvard Business Review
- 24. 20 FTEs 75 FTEs 100 FTEs Happier employees are healthier people… decrease in sickness absence by just 1 day per employee would benefit you by: $3,333 $12,500 $16,667 Happier employees don't leave as often… 10% reduction in staff turnover would benefit you by: $5,120 $19,200 $25,600 Happier employees are more productive… 1% increase in productivity would benefit you by: $8,000 $30,000 $40,000 Helping your employees become happier could benefit you at least: $16,453 $61,700 $82,267 Assumptions ● Figure based on the national average salary of $40,000, and assumes 40% overhead and 240 annual working days. ● Figure based on the assumption that the cost of recruiting, training and covering someone leaving is approximately equivalent to 40% of their annual salary – here taken to be $40,000. Happiness+Culture as Catalysts
- 25. “Leadership is in charge of the culture. Everything stems from the top. If the system is broken, it's their fault.” –Gary Vaynerchuk
- 26. Commitment Mindset = No more status quo Intention = Focused Resources = Time and Money
- 27. CEO must believe people are you #1 value.
- 28. Self-Awareness Know the current challenges… ...think happiness and culture are like rainbows and unicorns ...won’t let go of status quo ...resistant to change
- 29. Human Experiences Unlimited vacation Parental leave Ask and listen your employees? Informal 1-on-1 convos New hire welcome days Celebrate success and failure
- 30. Why are you in business beyond making money? Why do you do what you do? Purpose
- 31. What are the three most important principles that should guide our decisions? Values
- 32. Action Do our actions reflect our values? Are there times when we don’t do what we say we do?
- 33. Happiness+Culture at Work Survey results for individuals and your business Reflection by Employees Granular Reports for Management Measure
- 34. Measure Employee referrals for new hires Speaking engagements by your team Sales leads from your team
- 36. How can we help? For: Questions Information on Zen Doughboy Services anthony@zendoughboy.com +1 317 426 0239 www.zendoughboy.com @zendoughboy