Quality in project management , project management book, project management PMBOK, chapter 8,

2. Group Members Names
NAMES ROLL NO
ANZA GHAFFAR 14072720-024
MARIA ALI 14072720-025
ZAHAB ALI ZAHID 14072720-034
ZEESHAN AZHAR 14072720-053
ASMA ZAFAR 14072720-046

3. Introduction
 Project quality management includes
the process required to ensure that the
project satisfies the needs for which it
is undertaken.
 PQM includes all the activities of the
overall management function that
determine the quality policy, objectives,
and responsibilities and implement
them within the quality system.

4. Means of Implementation of
PQM
 QUALITY PLANING
 QUALITY ASSURANCE
 QUALITY CONTROL
 These processes interact with each other as well as
with the processes of other knowledge areas
 Each process involves an effort of one or more
individual or group of individuals based on the need
of the project.
 Each process occurs at least once in every project
phase during the project life cycle.

6. QUALITY PLANNING
 In detail

7. Quality planning
 Quality Planning involves identifying with
quality standards
 It is a key facilitating process during the
Project planning Process
 In modern quality management quality is
planned in and not inspected in
 Prior to the development of ISO 9000 series,
quality planning concepts were widely
discussed as part of quality assurance.

8. Definition
 Q. What is Quality Planning ?
 A. Quality Planning is identifying which
quality standards are relevant to the
project and determining how to satisfy
them

9. Quality Planning Flowchart
Input
• Project
management plan
• Stakeholder
register
• Risk register
• Requirements
documentation
• Enterprise
environmental
factors
• Organizational
process assets
Tools and
techniques
• Cost-benefit
analysis
• Cost of quality
Seven basic quality
tools
• Benchmarking
• Design of
experiments
• Statistical sampling
• Additional quality
planning tools
• Meetings
output
• Quality
management plan
• Process
improvement plan
• Quality metrics
• Quality checklists
• Project documents
update

10. Quality Planning Inputs
 Project management plan
 Stakeholder register
 Risk register
 Requirements documentation
 Enterprise environmental factors
 Organizational process assets

11. Tools and Techniques for Quality
Planning
 Cost-benefit analysis
 Cost of quality
 Seven basic quality tools
 Benchmarking
 Design of experiments
 Statistical sampling
 Additional quality planning tools
 Meetings

12. Outputs from Quality
Planning
 Quality management plan
 Process improvement plan
 Quality metrics
 Quality checklists
 Project documents updates

13. QUALITY ASSURANCE
 In detail

14. Quality Assurance
 Quality assurance encompasses all the planned
and systematic activity implemented in a quality
system to provide confidence that the project will
satisfy the relevant quality standards
 Quality assurance is provided by a Quality
Assurance dept.
 Quality assurance can be INERNAL ( from the
project management team to the performing
organization)
 Quality assurance can be EXTERNAL (provided to
the customer and other parties actively involved in
the work of the project

15. Definition
 Q. What is Quality Assurance
 A. Quality assurance is evaluating the
overall project performance on a
regular basis to provide a confidence
that the project will satisfy the relevant
quality standards.

16. Quality Assurance Flowchart
Input
• Quality
management
plan
• Process
improvement
plan
• Quality metrics
• Quality control
measurements
• Project
documents
Tools and
techniques
• Quality
management
and control tools
• Quality audits
• Process analysis
output
• Change requests
• Project
management
plan
• updates
• Project
documents
updates
• Organizational
process assets
• updates

17. Inputs To Quality Assurance
1.Quality management plan
2.Process improvement plan
3.Quality metrics
4.Quality control measurements
5.Project documents

18. Tools and Techniques For
Quality Assurance
1.Quality management and control tools
2.Quality audits
3.Process analysis

19. Outputs From Quality
Assurance
1.Change requests
2. Project management plan updates
3.Project documents updates
4.Organizational process assets updates

20. QUALITY CONTROL
 In detail

21. Definition
 Q. What is Quality Control
 A. Quality Control is the monitoring of
specific project results to determine if
they comply with the relevant quality
standards and identifying ways to
eliminate causes of unsatisfactory
performance.

22. Quality Control
 Quality control involves monitoring specific
project results to determine if they comply with
relevant standards and identifying ways to
eliminate causes of unsatisfactory results.
 Project results mentioned include both
PRODUCT results such as deliverables and
MANAGEMENT results such as cost and
schedule performance
 Quality control is often performed by a quality
control department
 The project management team should have a
working knowledge of statistical quality control
especially sampling and probability to help
evaluate and control outputs.

23. Quality Control Flowchart
Input
• Project management
plan
• Quality metrics
• Quality checklists
• Work performance
data
• Approved change
requests
• Deliverables
• Project documents
• Organizational process
assets
Tools and
techniques
• Seven basic quality
tools
• Statistical sampling
• Inspection
• Approved change
requests review
output
• Quality control
measurements
• Validated changes
• Validated deliverables
• Work performance
information
• Change requests
• Project management
plan updates
• Project documents
updates
• Organizational process
assets updates

24. Inputs To Quality Control
1.Project management plan
2.Quality metrics
3.Quality checklists
4.Work performance data
5.Approved change requests
6.Deliverables
7.Project documents
8.Organizational process assets

25. Tools and Techniques for Quality
Control
1.Seven basic quality tools
2.Statistical sampling
3.Inspection
4.Approved change requests
review

26. Outputs for Quality Control
1.Quality control measurements
2.Validated changes
3.Validated deliverables
4.Work performance in formation
5.Change requests
6.Project management plan
updates
7.Project documents updates
8.Organizational process assets updates

27. Thank you !!!
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