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Richard Petersen
Search And Data Manager at Zazzle Media
How To Build Business
Cases For SEO Fixes
Request Entity Too Large
SEO In The Past
SEO Now
The Biggest Issue Facing
SEO Isn’t Google…
It’s Getting Clients To
Implement Fixes
So Why Aren’t Clients
Implementing Fixes?
Not Enough Developers
To Implement The Work
DEVELOPERS ROLE
1. Create
2. Upgrade
3. Maintain
Too Many Requests
And Not Enough time…
Hire More Devs
Clear Backlog, Then What???
DEVELOPERS ROLE
1. CREATE
2. UPGRADE
3. MAINTAIN
So Project Managers
Limit Access To Dev Time
So All Fixes Need Justifying
How To Build Business
Cases For SEO Fixes
What Is A Business Case?
So Why Do We Need One?
8 Components For
Building A Business
Case
1. Track Previous Changes
Clients Need To Build A
Case Before You Need One
Keep A Record Of All
Work Undertaken
Best Way To Record
Performance?
Sing Loudly About
Your Successes
2. Keep Examples of
Others Websites
Successes
Use Evernote Or OneNote
to Keep Examples on File
3. And Failures
4. Run Tests
30 Organic Sessions
Per Month
Leave For 30 Days And
The Check Results
45 Sessions30 Sessions
15 Extra Organic
Sessions
Per Month
180 Extra
Organic Session
per year
+50%
20,000
30,00020,000
120,000
Extra Organic
Session per year
5. Now Run Test Again
Can’t Run Tests?
6. Build A Test Site Or
Use a Sister Site
What Is A Sister Site?
Why Use Test Sites?
7. Use Traffic Predictions
Traffic Predictions Are An
Estimation of Future Traffic
Based Upon Historical Data
So How On Earth Do
We Do That???
What Happens If My Traffic
Predictions Are Wrong?
Traffic Predictions Are
Never Going To Be Perfect!
This Is How I Do It…
Work Out The Month On
Month Difference For
Each Month
JAN 16 110,000
FEB 16 105,000 - 4.5%
MAR 16 115,000 +9.5%
APR 16 120,000 +4.3%
Month On Month Sessions
Create An Average Of All
Month On Month Increases
= 2.5%
Now Work Out Year On Year
increases
JAN 15 71,500 +35%
FEB 15 78,750 +25%
MAR 15 80,500 +30%
APR 15 90,000 +25%
Year On Year Sessions
Create An Average Of All
Year On Year Increases
= 29%
Pull It All Together
MONTH MOM YOY AVERAGE
JAN 17 139,500 148,500 144,000
FEB 16 142,000 131,250 136,500
MAR 16 145,000 149,500 147,500
APR 16 148,000 150,000 149,000
Organic Sessions 2017
Then Adjust Data
140000
145000
150000
155000
160000
165000
170000
175000
180000
185000
Aug--16 Sep--16 Oct--16 Nov--16 Dec--16 Jan--17
6 Month Traffic Predictions
140000
150000
160000
170000
180000
190000
200000
210000
220000
Aug--16 Sep--16 Oct--16 Nov--16 Dec--16 Jan--17
Traffic Prediction With Fix
Without Fix With Fix
Is This The Best Way To Do
Traffic Predictions?
The More You Do It The
Better You Will Get
Remember, Always Show
Your Workings Out
8. Attach Earnings To Data
Predictions
120,000 Sessions
Average Conversion Rate
2.0%
120,000 Sessions X 2%
= 2,400 transactions
Average order value of £100
Of which £30 is profit…
2400 x £30 = £72,000
Takeaways…
1. Build A Business Case
Before You Need One
2. Monitor Others Success
And Failures
3. Test All Ideas If Possible
4. Then Test Them Again
5. Use Test Sites Or Lower
Value Sites (Sister Sites) To
Run Larger Tests
6. Predict Traffic
7. Use Revenue Predictions
Where Possible
8. Don’t worry if you are
wrong.
9. Show Your Workings Out
Thank You!
Keep in touch: @richardpetersen

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Build Business Cases for SEO Fixes

Hinweis der Redaktion

  1. Hi my name is Richard Petersen and I’m the Search & Data Manager at Zazzle Media.
  2. I head up a team of 5 amazing SEO’s, who find this kind of thing funny…
  3. It says Do you have something in your pocket or is that a 413 status code? And if all those who didn’t get a chance to Google what a 413 status code is…
  4. (Pause) What Can I say they are Geeks…
  5. We used to have to convince the client what we were doing right. This got easier the more fixes we got implimented.
  6. Now the issue is getting the clients to implement the fixes.
  7. Now the issue is getting the clients to implement the fixes.
  8. Now the issue is getting the clients to implement the fixes.
  9. There are three main responsibilities for in-house developers which they must on a day to day bases: Create Upgrade Maintain
  10. Now the issue is getting the clients to implement the fixes.
  11. Now the issue is getting the clients to implement the fixes.
  12. Now the issue is getting the clients to implement the fixes.
  13. There are three main responsibilities for in-house developers which they must on a day to day bases: Create Upgrade Maintain
  14. How to build business cases for SEO fixes. What I mean by that is how can you build arguments so you can push through changes to your site so that it will increase rankings… Because if you can’t get fixes through then your rankings will suffer..
  15. How to build business cases for SEO fixes. What I mean by that is how can you build arguments so you can push through changes to your site so that it will increase rankings… Because if you can’t get fixes through then your rankings will suffer..
  16. How to build business cases for SEO fixes. What I mean by that is how can you build arguments so you can push through changes to your site so that it will increase rankings… Because if you can’t get fixes through then your rankings will suffer..
  17. How to build business cases for SEO fixes. What I mean by that is how can you build arguments so you can push through changes to your site so that it will increase rankings… Because if you can’t get fixes through then your rankings will suffer..
  18. How to build business cases for SEO fixes. What I mean by that is how can you build arguments so you can push through changes to your site so that it will increase rankings… Because if you can’t get fixes through then your rankings will suffer..
  19. So I’m going to used seven different components that I used to help to build a decent case.
  20. The first one is track pervious SEO changes. What I mean by that is keep records of all SEO fixes you have done in the past and this is for two reasons: It shows to other stakeholders that SEO works – you must sing about your successes. It will also allow you to understand what kind of impact is received making it easier to estimate the improvement felt with SEO fixes.
  21. So I’m going to used seven different components that I used to help to build a decent case.
  22. So I’m going to used seven different components that I used to help to build a decent case.
  23. So I’m going to used seven different components that I used to help to build a decent case.
  24. Now the best way to track this is to use annotations in Google Analytics. Select the data, write a comment and save. This will allow you to really record when changes are made to the site and the impact they make. Its also worth noting other factors using annotations such as website upgrade, UI changes or even radio or tv advertising campaign going live.
  25. So I’m going to used seven different components that I used to help to build a decent case.
  26. In the same way we need to record past changes its also worth taking note of other websites successes.
  27. We tend to use search metrics for this because it allows us understand performance of a third party site based upon their rankings and the score that Search Metrics attributes to each site. This example is of a site that moved a large content heavy section of their site to sub domain to sub directory which nearly tripled their search vis.
  28. So I’m going to used seven different components that I used to help to build a decent case.
  29. Its also worth taking note of others failures because after all SEO is as much about protection of current rankings as it is in gaining.
  30. Again using search metrics this is an example of well known out of town retailer that not only redesigned their site but alsoswitched domain names at the same time and didn’t go to plan.
  31. This one is an important one. One of the best things you can do to get accurate data. So instead of rolling out complete change, why not pick a single URL or section of the site to make a change and monitor the impact from a user and rankings point of view.
  32. And we want to test a new version which has a slightly smaller header and more content. Unlike A/B testing we don’t show 50% of users one version and then the other 50% another version. In fact we take that category an implement the fix and we leave it and monitor any traffic increases or decreases. So for example
  33. And we want to test a new version which has a slightly smaller header and more content. Unlike A/B testing we don’t show 50% of users one version and then the other 50% another version. In fact we take that category an implement the fix and we leave it and monitor any traffic increases or decreases. So for example
  34. So for example we found an internal category that gets 70 organic sessions per month.
  35. And we want to test a new version which has a slightly smaller header and more content. Unlike A/B testing we don’t show 50% of users one version and then the other 50% another version. In fact we take that category an implement the fix and we leave it and monitor any traffic increases or decreases. So for example
  36. So I’m going to used seven different components that I used to help to build a decent case.
  37. If we changed all of those categories to the new version and it followed our same results that would mean monthly organic sessions would increase to 20,000, up over 30,000 sessions per month
  38. This means version b gets 20 extra session but month, which doesn’t sound like a lot.
  39. However that works out 240 extra organic sessions per year.
  40. Not only that in percentage terms that works out an uplift of just over 28 per cent.
  41. Now what if I was to tell you that this site has 250 categories just like the one we tested collectively getting 20,000 sessions a month. That means that
  42. If we changed all of those categories to the new version and it followed our same results that would mean monthly organic sessions would increase to 20,000, up over 30,000 sessions per month
  43. Which is equal to 120,000 extra organic sessions per year. Not bad for one fix.
  44. However we would always advise you run the test more that once before committing, providing you have time.
  45. However what happens if you can’t run test or the thing you want to change would change the entire site, like the main menu?
  46. We would suggest that you build a test site and start using it to prove seo theories or better site if you have a sister site or another site in the group that you can be more riskier with then run the test on them first. So up until now all of our comments are there to allow us to estimate the uplift in term of a percentage. However its much more effective if we apply it to real traffic numbers…
  47. However what happens if you can’t run test or the thing you want to change would change the entire site, like the main menu?
  48. However what happens if you can’t run test or the thing you want to change would change the entire site, like the main menu?
  49. So I want to run through creating traffic predictions.
  50. However what happens if you can’t run test or the thing you want to change would change the entire site, like the main menu?
  51. Now when you sit down and actually start to sit down and make predictions and you start to understand how many variables there are and stuff starts to get really complicated. So I’m going to share one method I use to work it out.
  52. However what happens if you can’t run test or the thing you want to change would change the entire site, like the main menu?
  53. The Good old KISS, Keep It Simple Stupid. I can spend 20 hours working out predictions or I can 20 minutes. But both will be will just that, a prediction. So I might as well go with the shorter option. Because with all estimation it is just a guess that allows us to make understandings of other guesses to make a choice.
  54. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  55. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  56. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  57. Export the last 18 months worth of organic data from Google Analytics. Make sure you have month selected in the graph.
  58. Next open up excel and click on the third tab call Dataset2. This lists all the months along the amount of sessions where received in the month. Now in this sheet I have gone from 1 February 2015 until the end of July 2016. The reason I don’t have august data is it was half way through the month when writing these slide. Now I have spent many hours trying to produce traffic predictions and I found one thing to work amazingly well…
  59. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  60. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  61. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  62. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  63. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  64. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  65. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  66. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  67. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  68. So this is the amount of traffic we believe we will get to the site in the next six months. Now here is where it gets interesting. Lets speculate that we have been pushing through an SEO fix that we believe will increase traffic by 16%. If that fix went live it will probably go live at the start of October. So take that increase and apply it to a traffic predictions…
  69. And there we have it, the blue line shows the predicted traffic to the site without our suggested fix and the orange line is the our expected impact on the traffic if it goes through.
  70. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  71. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  72. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  73. If you take our traffic predictions and you know average conversion data for your site you can communicate this in terms of profit.
  74. Now that’s what I call winnig…
  75. So if our fix goes live at the start of October over three months we believe we will gain an extra 84,095 sessions over a three month period.
  76. Now we know that our site has an average conversion rate of 0.8%.
  77. So if we times the 84,000 sessions by the sites conversion rate this means we will generate an additional 673 transactions. BOOM.
  78. Now if we look at the average order value of £100 which would mean
  79. The average profit per sale would be £36.
  80. Which means our fix would generate an additional £24,228 profit over the next three months.
  81. So what are the takeaways…
  82. Record everything
  83. Test all ideas first
  84. Test all ideas first
  85. Then test them again
  86. Then test them again
  87. Then test them again
  88. After all it’s a prediction
  89. Hi my name is Richard Petersen and I’m the Search & Data Manager at Zazzle Media.