5. Consumer behavior reflects economic trends U.S. searches for “safe investments” on Google.com U.S. searches for “fuel efficient cars” on Google.com Source: Google Insights for Search. Query numbers are normalized and presented on a scale of 0-100 relative to Google queries over time. Sep 2008 Mar 2008
Hello, my name is Frederick Vallaeys, and I’m a product evangelist at Google AdWords. I started at Google right around the time they introduced a pay per click product in 2002 and over the years I’ve worked with engineers, advertisers and product managers to help make our product easier to use and to make it more impactful for you, our advertisers. This is my 3 rd time speaking at Pubcon and the audience here has always seemed more advanced than at other shows. Just to give me a feel for who’s in the audience today, please raise your hand if you’re currently an AdWords advertiser. Keep it raised if you’ve been advertising for more than 2 years, 3 years, 4 years, 5 years. Great, so a lot of people here are experienced AdWords users and you’re probably here to ask me all your tough questions during the Q&A and I think I might get a few questions about Expanded match or landing page quality…
■ The Internet is inherently more measurable, accountable and usually less expensiv e than traditional channels. ■ The Internet allows for better, more-granular targeting than other forms of media, and that reduces media waste and can save valuable marketing dollars. ■ The Internet is interactive, thereby allowing for a higher degree of engagement with prospects and customers. 25% of senior marketers would increase online spending in a recession, while only 13% would cut it
“ I think we’ll see an increase in Internet use… It’s free.” —Hal Varian, chief economist, Google, as quoted in Advertising Age, October 13, 2008
They will even buy items that make them feel good. For example, a lot of people are still purchasing iPods, Macs and iPhones; Apple’s Q3 2008 revenues rose 27% over the same period in 2007. Said Apple chief Steve Jobs, “If this isn’t stunning, I don’t know what is.” Bottom line: Consumers still need to consume. And marketers still need to market, so consumers will have the information they need to know what to buy, where to buy it and who is providing the best deal.
Fundamentally, what consumers need in these tough times is trust. They need trust in the financial system, to make their future more secure. But they also need to trust in brands. With limited dollars, the risk in buying the wrong product or service is increased. Marketers should respond to this need by getting out in front of customers and prospects with messages that reinforce their brand’s equity and value.
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Geographic performance report
Geographic performance report
Geographic performance report
Geographic performance report
Geographic performance report
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So we’re out of time… I appreciate your time and attention and I’m looking forward to your questions and product feedback at the end of our session.