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Managing in
a Digital World
deep changes in the

economy
CFO
of the year
CFO
magazine
1998 - Scott Sullivan
WorldCom
1999 - Andrew Fastow
     Enron
2000 - Mark Swartz
     Tyco
sponsor
Arthur Andersen
ethical issue?
shifts
in the economy
from industrial economy
to knowledge economy
making the
same stuff
better and
cheaper is
not enough
access to
capital market
is not as
important
knowledge economy
things   actions
possession   experience
single meaning




multiple meanings
OR   AND
foreground   background
noun   verb
2+2=4
2x2=4
when rule changes
everything changes
even if they look familiar
What are you selling?

      Starbucks	
  
          vs.	
  
    Dunkin’	
  Donuts
All bags are not
created equal!
Mon	
  Blanc
    vs.
   Bic
There is Mont
   Blanc
and the rest...
the economy of
 scarcity
physical asset
physical products
the economy of
generativity
digital assets
digital products
near zero, if not 0,
marginal cost
fungible
new
organizing forms
vertically integrated firms
m-form
centralized control
TO
distributed
networked
peer-to-peer
coordinated
new forms of
 organizing
open source
 movement
democratization of
 decision making
gateway
privileged access
  to information
platform
open access
participation
in production
weak central control
distributed
coordination
collective intelligence
it is NOT about
TECHNOLOGY
how we
organize
yet
technology IS
 essential
new role for
 leadership
enablement of
 coordination
importance of
  platform
competition of
  ideas
revolution
why don’t we see it?
traditional frame and
        beliefs
obscures the real
   potentials
existing structures and
     infrastructure
path dependent
   behaviors
lack of imaginations
it’s about seeing
 what’s possible
be a maverick
questions?

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