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C OV E R S TO RY                                          Ammar Yasir




Ten on ten
Ten business models that have the potential
to create waves on the Pakistani Web
           It is ironic that the value of one’s       which listed the top ten online business
           entire business – both online              models. Here is an analysis of how these
           and offline – is determined by a           models could be applied to cater to the
few numbers. These “numbers” measure                  local business landscape and create a
important factors like Profit and Loss,               fierce online presence.
Return on Investment (ROI), Click through
Rate, and followers on Facebook, Twitter              10: PatientsLikeMe.com
etcetera. You could be sitting at the top of          One of the few good virtues still left in
the food chain, and your new product                  some of us is that we want to help others
could be the ultimate tool to completely              by teaching them something we learnt from
revolutionise the concept of, let’s say, e-           our life-changing experiences.
mail and messaging; but you could still               PatientsLikeMe.com provides a platform for
fail (remember Google Wave?). You could               patients to help other patients. And, it’s a
fail because you were unable to emerge                free service.
from obscurity or because you were a
not-so-known online
re-seller, whose
company – in spite of
having a great idea to
work with – managed
to re-sell only one
unique product a day
(Woot.com). So, who is
to be credited or
blamed for one’s
success or failure in
such an unpredictable
market? Not viral
marketing or a lavish launch
party at a five star hotel;
ironically, not even your state-of-
the-art product. In fact, all tactics
and strategies are futile unless you
have a decent (if not great) business
model. The writer came across a
study by the Board of Innovation,

                                     | 36 | february 2011 | SPIDER
C O V E R S T O RY

What makes it click                                 Local adaptation
So, if it’s free, how do you make money             With no PayPal or MasterCard in the picture,
from it? With the patients’                          there is a huge potential for a similar
permission, PatientsLikeMe sells                              system in Pakistan. Since this
the patients’ personal                                            business model omits the
experiences and                                                      need to punch in account
inferences to third                                                     details every time you
parties like                                                              want to make a
pharmaceutical                                                                donation – big or
companies and                                                                  small – it could
research-based                                                                 work well for social
organisations for                                                               causes, where
a good sum of                                                                   people are too
money.                                                                       lazy or too busy to
                                                                            make a small
Local                                                                      donation. The local
adaptation                                                                institutions, of course,
Local internet                                                           need to be proactive in
entrepreneurs could take                                              incorporating the model
a cue from this and create                                         into their strategy, in order to
similar website that also                                      make it work.
supports regional languages. This
could create a comfortable environment for                    8: Groupon.com
the local masses – especially considering           Groupon is a broker platform that uses
our cultural tendencies and limitations.            social media to offer exclusive deals (on
                                                    the best stuff to buy, eat, watch and do in
9: Flattr.com                                       your local city). It’s a win-win situation for
We live in an age where freedom of                  both – the local businesses and the
information comes with a cost. Last year,           consumers.
when PayPal, MasterCard and others
abandoned WikiLeaks, the Swedish                    What makes it click
startup Flattr ensured that with the help of        Groupon communicates a mind-blowing
their donation system, everyone                     deal to a group of randomly selected
continued to have access to all the                 users via social media. If enough
groundbreaking leaks. The result: One               people go for the massive discount,
WikiLeaks article led to nearly 4,000               the deal goes ahead as per plan
donations.                                          and Groupon bags 50 per cent of
                                                    the revenue made from the
What makes it click                                 promotional campaign.
How did that happen, you ask? First, the
writers add the Flattr button to their              Local adaptation
content. Readers of the content click the           Judging by the rapid
Flattr button if they want to make a                advancement and changes in the
donation, and at the end of each month,             shopping and purchasing
the writers get paid for every “Flattr”. A          behaviour of Pakistan’s urban
further explanation is that subscribers of          population, this model has a
Flattr choose a minimum monthly                     good chance for success, if
subscription fee every month, and the               properly executed. Local businesses
amount is equally distributed among all the         already use e-mail and text messages
writers whose content they “Flattr-ed” over         to offer deals to consumers; then why
the month. Oh, and Flattr takes just 10 per         not work on a social media platform
cent of the subscription fee.                       that facilitates it all!

                                   | 37 | february 2011 | SPIDER
C O V E R S T O RY

                                                                    doing the same? If they are
                                                                    compensated, all artists – big
                                                                    or small – will be happy to
                                                                    contribute to your music library

                                                                    6: PayWithATweet.com
                                                                    Yes, that’s exactly how
                                                                    valuable our tweets are for
                                                                    businesses. Here, all kinds of
                                                                    consumer brands, service
                                                                    providers, entertainment
                                                                    companies etcetera, offer
                                                                    attractive deals just for a
                                                                    tweet from you. This is
                                                                    perhaps the best example to
                                                                    show how social media is
                                                                    almost as powerful – if not
                                                                    more – as mainstream media.

                                                                    What makes it click
                                                                 Pay with a Tweet, at present, is
7: Spotify.com                                      more of a marketing tool with no clear
What is the one thing that everyone likes?          business model. However, it has a great
Freebies, of course! Spotify offers 10              potential – thanks to its uniqueness.
million music tracks, free of cost to its
subscribers, who can share all this music           Local adaptation
with their friends via their social network.        Local online entrepreneurs can learn from
The idea is such a hit that at the last count,      this and explore the numerous possibilities
750,000 users were already hooked to it.            behind social media. Any idea that can help
                                                    brands promote their products and services
What makes it click                                 to a large audience will definitely get you
The thing that makes Spotify unique                 some revenue in return.
compared to other online music stores is
the fact that it compensates the                    5: HumbleBundle.com
musicians for their creative work. The ad-          Humble Bundle was experimental series of
based revenue model helps Spotify                   game-bundling experiments that allowed
provide free music to its users, while              gamers to buy independently developed
giving the artists their due. Users who             video games that run on Windows,
want full access to the music store have            MacOS X, and Linux based systems.
to pay a small amount for premium
services. It’s an ad-plus-premium model;            What makes it click
and a win-win-win (subscriber-artist-               The website owners gave unprecedented
company) situation.                                 buying power to purchasers who were free to
                                                    decide what percentage of the total amount
 Local adaptation                                   they wished to pay 1) the developers, 2) the
  We have a success story related to music          charity and 3) Humble Bundle itself. The
of our own. According to the YouTube team           company was able to make 1.8 million US
that visited Pakistan last year, Coke               dollars at the end of its campaign.
Studio’s YouTube channel was the 5th most
visited channel in 2010. If Coke can make           Local adaptation
   such an enormous investment in music,            NGOs and charitable organisations – take
      what’s stopping other companies from          a note. There are numerous ways in which

                                          | 38 | february 2011 | SPIDER
C O V E R S T O RY

we can use technology to serve social                 connect with owners who are willing to rent
causes; but by empowering the buyers, we              out the place to you.
can maximise the results.
                                                      What makes it click
4: In-App Sales                                       About 12 per cent of the commission goes
Do you know how the people of the                     out to the Web platform, depending on the
subcontinent got addicted to an English               rental price. Some similar websites also
drink called chai or tea? The legend goes             charge users with posting fees.
that it was first offered for free; then,
people got so addicted to it that they                Local adaptation
couldn’t do without it, and were willing to           It’s a brilliant, economical and convenient
pay for it. In-App Sales work with a similar          model for Pakistan – after the security
cross-selling strategy.                               issues are taken care of! You can include
                                                      guest houses and budget hotels in the
What makes them click                                 client list and take standard commission on
Users can use apps and games free of                  the business that comes their way.
cost; but once they get addicted to it (as
they usually do), they are willing to pay for         1: Kickstarter.com
the extra credits. Reportedly 80 per cent of          Kickstarter is doing a wonderful job of
revenue comes using this business model.              connecting startups with sponsors, who are
                                                      willing to support them. Essentially, they
Local adaptation                                      give the fund-seekers and their ideas the
No rocket science here. But just be careful.          promotion they need.

3: Quirky.com                                         What makes it click
Imagine you have a brilliant idea that (in            They follow the full-or-no-funding-at-all
your opinion) is bound to work. You pay 10            policy, especially since getting half the
to 99 US dollars to Quirky.com, and submit            money you need does your budding
your idea. Once evaluated by the                      project no good. It also cuts down the
community, it goes into research and                  risks for the start-ups and the sponsors.
design. If the pre-sales of the product hit           Kickstarter takes five per cent
the standard threshold, your product goes             commission on the funding, and the
into production.                                      sponsors get rewarded, depending
                                                      on the amount they invested.
What makes it click
The product goes to Quirky’s e-shop where             Local adaptation
30 to 45 per cent of the profit goes to the           Locally we have a website IdeasHut
idea initiator, 30 per cent to the influencers        that supports a similar concept; all it
and the rest to you-know-who.                         needs is a business model similar to
                                                      Kickstarter. This way, they will not only
Local adaptation                                      be facilitating the community but also
What we can learn from Quirky? 1) Interact            sustain themselves.
with potentially great minds to build a
product that has great potential, and 2)              Final thoughts
There is nothing wrong in sharing profits             There was a time when we used to look at
with people who generate ideas and help               the dot-com models from the Silicon Valley
bring the product to life.                            and tell ourselves that it will not work here.
                                                      But with rapid transformation and adaptability
2: Airbnb                                             of businesses – big and small – the dynamics
If you are travelling and are looking for an          have changed. Now, we can look at these
inexpensive place to live for a day, week or          business models, localise them as per our
month in a strange city, Airbnb helps you             needs and launch them in the desi market.

                                     | 39 | february 2011 | SPIDER

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Ten businessmodels

  • 1. C OV E R S TO RY Ammar Yasir Ten on ten Ten business models that have the potential to create waves on the Pakistani Web It is ironic that the value of one’s which listed the top ten online business entire business – both online models. Here is an analysis of how these and offline – is determined by a models could be applied to cater to the few numbers. These “numbers” measure local business landscape and create a important factors like Profit and Loss, fierce online presence. Return on Investment (ROI), Click through Rate, and followers on Facebook, Twitter 10: PatientsLikeMe.com etcetera. You could be sitting at the top of One of the few good virtues still left in the food chain, and your new product some of us is that we want to help others could be the ultimate tool to completely by teaching them something we learnt from revolutionise the concept of, let’s say, e- our life-changing experiences. mail and messaging; but you could still PatientsLikeMe.com provides a platform for fail (remember Google Wave?). You could patients to help other patients. And, it’s a fail because you were unable to emerge free service. from obscurity or because you were a not-so-known online re-seller, whose company – in spite of having a great idea to work with – managed to re-sell only one unique product a day (Woot.com). So, who is to be credited or blamed for one’s success or failure in such an unpredictable market? Not viral marketing or a lavish launch party at a five star hotel; ironically, not even your state-of- the-art product. In fact, all tactics and strategies are futile unless you have a decent (if not great) business model. The writer came across a study by the Board of Innovation, | 36 | february 2011 | SPIDER
  • 2. C O V E R S T O RY What makes it click Local adaptation So, if it’s free, how do you make money With no PayPal or MasterCard in the picture, from it? With the patients’ there is a huge potential for a similar permission, PatientsLikeMe sells system in Pakistan. Since this the patients’ personal business model omits the experiences and need to punch in account inferences to third details every time you parties like want to make a pharmaceutical donation – big or companies and small – it could research-based work well for social organisations for causes, where a good sum of people are too money. lazy or too busy to make a small Local donation. The local adaptation institutions, of course, Local internet need to be proactive in entrepreneurs could take incorporating the model a cue from this and create into their strategy, in order to similar website that also make it work. supports regional languages. This could create a comfortable environment for 8: Groupon.com the local masses – especially considering Groupon is a broker platform that uses our cultural tendencies and limitations. social media to offer exclusive deals (on the best stuff to buy, eat, watch and do in 9: Flattr.com your local city). It’s a win-win situation for We live in an age where freedom of both – the local businesses and the information comes with a cost. Last year, consumers. when PayPal, MasterCard and others abandoned WikiLeaks, the Swedish What makes it click startup Flattr ensured that with the help of Groupon communicates a mind-blowing their donation system, everyone deal to a group of randomly selected continued to have access to all the users via social media. If enough groundbreaking leaks. The result: One people go for the massive discount, WikiLeaks article led to nearly 4,000 the deal goes ahead as per plan donations. and Groupon bags 50 per cent of the revenue made from the What makes it click promotional campaign. How did that happen, you ask? First, the writers add the Flattr button to their Local adaptation content. Readers of the content click the Judging by the rapid Flattr button if they want to make a advancement and changes in the donation, and at the end of each month, shopping and purchasing the writers get paid for every “Flattr”. A behaviour of Pakistan’s urban further explanation is that subscribers of population, this model has a Flattr choose a minimum monthly good chance for success, if subscription fee every month, and the properly executed. Local businesses amount is equally distributed among all the already use e-mail and text messages writers whose content they “Flattr-ed” over to offer deals to consumers; then why the month. Oh, and Flattr takes just 10 per not work on a social media platform cent of the subscription fee. that facilitates it all! | 37 | february 2011 | SPIDER
  • 3. C O V E R S T O RY doing the same? If they are compensated, all artists – big or small – will be happy to contribute to your music library 6: PayWithATweet.com Yes, that’s exactly how valuable our tweets are for businesses. Here, all kinds of consumer brands, service providers, entertainment companies etcetera, offer attractive deals just for a tweet from you. This is perhaps the best example to show how social media is almost as powerful – if not more – as mainstream media. What makes it click Pay with a Tweet, at present, is 7: Spotify.com more of a marketing tool with no clear What is the one thing that everyone likes? business model. However, it has a great Freebies, of course! Spotify offers 10 potential – thanks to its uniqueness. million music tracks, free of cost to its subscribers, who can share all this music Local adaptation with their friends via their social network. Local online entrepreneurs can learn from The idea is such a hit that at the last count, this and explore the numerous possibilities 750,000 users were already hooked to it. behind social media. Any idea that can help brands promote their products and services What makes it click to a large audience will definitely get you The thing that makes Spotify unique some revenue in return. compared to other online music stores is the fact that it compensates the 5: HumbleBundle.com musicians for their creative work. The ad- Humble Bundle was experimental series of based revenue model helps Spotify game-bundling experiments that allowed provide free music to its users, while gamers to buy independently developed giving the artists their due. Users who video games that run on Windows, want full access to the music store have MacOS X, and Linux based systems. to pay a small amount for premium services. It’s an ad-plus-premium model; What makes it click and a win-win-win (subscriber-artist- The website owners gave unprecedented company) situation. buying power to purchasers who were free to decide what percentage of the total amount Local adaptation they wished to pay 1) the developers, 2) the We have a success story related to music charity and 3) Humble Bundle itself. The of our own. According to the YouTube team company was able to make 1.8 million US that visited Pakistan last year, Coke dollars at the end of its campaign. Studio’s YouTube channel was the 5th most visited channel in 2010. If Coke can make Local adaptation such an enormous investment in music, NGOs and charitable organisations – take what’s stopping other companies from a note. There are numerous ways in which | 38 | february 2011 | SPIDER
  • 4. C O V E R S T O RY we can use technology to serve social connect with owners who are willing to rent causes; but by empowering the buyers, we out the place to you. can maximise the results. What makes it click 4: In-App Sales About 12 per cent of the commission goes Do you know how the people of the out to the Web platform, depending on the subcontinent got addicted to an English rental price. Some similar websites also drink called chai or tea? The legend goes charge users with posting fees. that it was first offered for free; then, people got so addicted to it that they Local adaptation couldn’t do without it, and were willing to It’s a brilliant, economical and convenient pay for it. In-App Sales work with a similar model for Pakistan – after the security cross-selling strategy. issues are taken care of! You can include guest houses and budget hotels in the What makes them click client list and take standard commission on Users can use apps and games free of the business that comes their way. cost; but once they get addicted to it (as they usually do), they are willing to pay for 1: Kickstarter.com the extra credits. Reportedly 80 per cent of Kickstarter is doing a wonderful job of revenue comes using this business model. connecting startups with sponsors, who are willing to support them. Essentially, they Local adaptation give the fund-seekers and their ideas the No rocket science here. But just be careful. promotion they need. 3: Quirky.com What makes it click Imagine you have a brilliant idea that (in They follow the full-or-no-funding-at-all your opinion) is bound to work. You pay 10 policy, especially since getting half the to 99 US dollars to Quirky.com, and submit money you need does your budding your idea. Once evaluated by the project no good. It also cuts down the community, it goes into research and risks for the start-ups and the sponsors. design. If the pre-sales of the product hit Kickstarter takes five per cent the standard threshold, your product goes commission on the funding, and the into production. sponsors get rewarded, depending on the amount they invested. What makes it click The product goes to Quirky’s e-shop where Local adaptation 30 to 45 per cent of the profit goes to the Locally we have a website IdeasHut idea initiator, 30 per cent to the influencers that supports a similar concept; all it and the rest to you-know-who. needs is a business model similar to Kickstarter. This way, they will not only Local adaptation be facilitating the community but also What we can learn from Quirky? 1) Interact sustain themselves. with potentially great minds to build a product that has great potential, and 2) Final thoughts There is nothing wrong in sharing profits There was a time when we used to look at with people who generate ideas and help the dot-com models from the Silicon Valley bring the product to life. and tell ourselves that it will not work here. But with rapid transformation and adaptability 2: Airbnb of businesses – big and small – the dynamics If you are travelling and are looking for an have changed. Now, we can look at these inexpensive place to live for a day, week or business models, localise them as per our month in a strange city, Airbnb helps you needs and launch them in the desi market. | 39 | february 2011 | SPIDER