2. 2
Getting Users to the Best Available Data Center
Router
L-DNS
BIG-IP GTM
BIG-IP LTM
Corporate Servers
Site 1 (Primary)
Client
Router
BIG-IP LTM
Corporate Servers
Site 2 (Back up)
BIG-IP GTM
4. 4
High Cost of Downtime
“47% of the businesses cited that disaster recovery was a
prime target for IT Spending” – Network Computing
Survivor’s Guide to 2006 survey
• 33% of businesses did not
have Disaster Recovery
plans in place
• 16% of businesses lost
between $100-$500K/day
• 26% of businesses don’t
know how much they lost
Source: AT&T and IAEM report
5. 5
“Microsoft's websites were offline for up to 23 hours -
the most dramatic snafu to date on the Internet -
because of DNS equipment misconfiguration affecting
more than 72 million users.”
“We screwed up. This is the worst day
of my professional life “
– Network Administrator at Microsoft
DNS Management Errors Remain Pervasive
6. 6
Struggling to Deliver Multi-service Applications
Clinical records down in
Dallas data center!
Clinical
Record
Services
Employee
Information
Services
Personal
Information
Services
Service Oriented
Architecture
7. 7
Manual Recovery is Difficult
Error Prone
Slow to Implement
Costly
Labor Intensive
Network
Administrator
8. 8
SOA Application Management
San Francisco
Data Center
Washington DC
Data Center
High availability
Persistence
Ease of maintenance
Delivering unique flexibility and intelligence to
meet emerging application challenges
9. 9
Benefits
Lower complexity, ease management
Reduced management overhead
Cost savings from reduced staff
Eliminate cost of downtime
BIG-IP Global Traffic ManagerSolution -
Data Center A Data Center B
NewCar App
One step failover
Manage Service Dependencies
Challenge
Hundreds of applications
Manual failover is slow, error prone
Multi-step failover to shut down
each application service
No instantaneous failover
10. 10
Benefits
Better end-user experience
Improved profitability through recovery
of lost revenue
Reduced security overhead
Reduced management overhead
Retirement
Portfolio
Data Center Dallas Data Center Boston
Session 1
10:38am
Session 2
11:27am
Stocks BondsFunds Stocks BondsFunds
BIG-IP Global Traffic ManagerSolution -
Intelligent Session Persistence
Challenges
Client’s transaction history was lost
Clients forced to relogin, extra security overhead
No way to track application state
based on client information
Corrupted data and lost revenue
12. 12
Eliminate Downtime from DNS Errors
Easy DNS management
Auto population of protocols
Validation/error checking
Rollback to the last
transaction
Importation of zones
Automatic reverse lookups
ZoneRunner ®
Only integrated DNS
Management Utility
14. 14
Unmatched Intelligence, Management, and Performance
SOA Application Management
ZoneRunner®
- Eliminate DNS Errors
New BIG-IP Global Traffic Manager
Advanced application and component monitoring
iRules - Flexibility to define distribution policies
IPv6 AAAA record support
Leading DNS performance (40K Res/s )40K Res/s )
TMOS
Raising the bar for global
application delivery
15. 15
BIG-IP Global Traffic Manager
BIG-IP Global Traffic Manager
Application Health Features
• Composite monitors
• Application-specific monitors
• Distributed application
monitoring
Management Features
• New and improved user
interface
• ZoneRunner - New zone file
management tool
• New and improved IP classifier
• Support for IPv6 networks
• Distributed application model
Performance Features
• Client continuity
• iRules
• 3x performance increase
$26,990 - Standalone system (1500 - new platform)
$23,990 - Add-on module to BIG-IP
Optional modules: IPV6
16. 16
BIG-IP GTM Platform Transition
BIG-
IP
1000
BIG-IP
2400
BIG-IP
51X0
BIG-IP
520/54
0
BIG-IP
1500
BIG-IP
3400
BIG-IP
6400
BIG-IP
6800
GTM v9.x
Standalon
e
GTM v9.x
Module *
* *
3-DNS
520
*
Requires a memory upgrade. See Internal FAQ for trade-in promotion.
*
17. 17
BIG-IP Global Traffic Manager Benefits
Reduces TCO and improves uptimeReduces TCO and improves uptime
Eliminates lost revenue from broken data transactionsEliminates lost revenue from broken data transactions
Visibility into application health and faster recovery timesVisibility into application health and faster recovery times
Only solution with simplified zone file management toOnly solution with simplified zone file management to
reduce DNS risksreduce DNS risks
High performance DNS server built-inHigh performance DNS server built-in
First and only solution in the industry to manage SOAFirst and only solution in the industry to manage SOA
applicationsapplications
Only solution that supports 3rd party LB vendorsOnly solution that supports 3rd party LB vendors
Features TMOS and iControlFeatures TMOS and iControl
18. 18
GTM Delivers Unmatched Services
F5
Composite Monitors
Application Specific Monitors
Distributed application monitoring
Load balancing
Integrated Zone File Management
Support for IPv6
Distributed Application Management
Secure Web Management
Client Continuity
iRules
High Performance DNS
Authoritative DNS
CDN Support
Cisco Radware
Limited
Limited
AvailabilityManagementPerformance
Limited
Limited
Nortel Netscaler
Limited
Limited Limited
19. 19
Why Should You Buy GTM?
Does your business have a disaster recovery plan for naturalDoes your business have a disaster recovery plan for natural
disasters?disasters?
Does your business have global clients that needDoes your business have global clients that need
regionalized access to content?regionalized access to content?
Does your business want to maximize your investment in theDoes your business want to maximize your investment in the
secondary data center?secondary data center?
Is DNS management error prone and cumbersome?Is DNS management error prone and cumbersome?
Do you follow a multi-step manual failover process?Do you follow a multi-step manual failover process?
Are you rolling out SOA applications soon?Are you rolling out SOA applications soon?
Businesses continue to lose millions of dollars because of downtime.
Management errors are pervasive. The infonectics report states that human errors contribute to almost 20% of downtime.
One of the most publicized incident was the one back in 2001 when Microsoft’s websites were down for almost 23 hours and the cause of that was a DNS configuration problem. This affected millions of users and cause Microsoft a lot of embarrassment.
One of the network Admins said that – “quote”
GTM provides organizations the tools to reduce management overhead, errors and improve operational efficiency……next slide..
application no longer just one element. It’s a collection of disparate cooperating services and devices that all feed into what a business designates as an application. Explain Patient record = Clinical record + Personal Information services + Employee information(while you are talking..keeping clicking mouse until you get all services and apps highlighted).
Businesses today are capable of only managing individual services but don’t know how to cohesively deliver a multi-service application. Click mouse button to show clinical records down…..
And now when one of the services is down, the entire application fails because of the dependencies between all these services.
Let us see how businesses are trying to solve this challenge……next slide
One Thought: Today’s approach is Manual which is Error Prone, Slow and is too costly
Whenever a service goes down , the network administrator has to comb through the list of all the services one by one to determine the dependencies so that he can shut those down as well. Imagine doing this over thousands of services and multiple sites and the complexity grows quickly becomes unmanageable. Needless to say that in the process of manually managing your infrastructure, a lot of errors get introduced. This is a very risky proposition because any mistakes that are made will now get proliferated globally and can cause some serious problems. Something every Network Administrator dreads!
How do you make your collaborative applications be always available and have optimal performance? ….next slide
GTM solves this problem by binding cooperative and disparate services together to effectively deliver a multi –service application. GTM automates the process of tracking and managing the dependencies between individual application services and helps achieve HIGH availability, persistence and maintenance for these applications. It eliminates the guesswork, errors and inefficiencies related to manual management and gives you a holistic framework to manage all the application services across multiple sites.
Let us put it into play here and look at some real world scenarios…next slide.
This is an online car site and they have thousands of dependant application services across multiple sites.
What they were tying to do was shut down an application and its related services in one DC and do maintenance on those servers without either shutting down that entire DC or shutting down the service i.e they wanted that application and its related services to be served out of a different DC until the maintenance was complete.
The challenge they were facing was that they had to go through a long list of manual procedures to perform maintenance on their applications. This manual process was:
Slow – had to look at all these dependencies and track them
Error prone – A lot of dependencies got overlooked
Costly – Need a lot of people to do this task
Downtime costs – No instantaneous failover , downtime of the application
F5 Solution- With GTM they were able to
Track and manage these dependencies automatically -less errors, efficient, faster, less people needed to do it (reduced management overhead)
One Click failover – reduced downtime costs
Create maintenance policies for failover – reduced management overhead
This is a banking customer you all know and have heard of: Fidelity
Their challenge was that their customers were experiencing broken sessions, lost data and a lot of frustration while trying to access their 401K portfolio.
The customers would log into their 401k Portfolio and make changes to their stock elections. After a period of inactivity, if the same customer came back to make changes to their Mutual fund selections, they would get redirected to a different DC and the stock selection information was missing. This was causing the application to fail because, the mutual fund service was dependant on the stock service to track information on the types of stock chosen so that the mutual fund service could use that information to provide similar fund choices. There was no way of tracking the dependency between the 2 services and using te state of the application to redirect the user to the same DC where the stock information was available
This was causing the organizations
Frustrated clientele, loss of business
Login again – security overhead
Lost, corrupted data
With GTM they were able to:
Track the application state and the dependencies between services so that they could redirect customers to the right DC. Now when the customer came back, client history was remembered they were redirected to the same DC where the stock information was available
No more frustrated clients– better end user experience
No more lost business
No more broken sessions- data integrity
No security overhead
Reduced management overhead
Let us look at some of the other challenges facing organizations today……next slide
Zone Runner – Indigenously built Zone File Utility. Takes the burden out of DNS management and reduces DNS risks and errors while improving Operational efficiency. Provides a simple and Powerful UI to manage your zones by:
Talk about the features on the right
GTM also provides a simple and powerful UI for centralized management system of global resources…..Next slide
GTM new UI provides organizations the ease of use , flexibility and the visibility into all the global resources they want to manage:
Talk about features on the right.….
Let us take a moment to sum all these up and look at what the top Business benefits of GTM…..next slide
Examples of GUI enhancements:
Auto population of commonly-used protocols
Efficient list/object management
Sorting and searching
Streamlined setup and object creation
Context-sensitive help