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Social media
and content marketing
March 14, 2014
#pointlesshashtag
Here we go again...



                      SPEAKEASY
SPEAKEASY
Here we go again...




                      SPEAKEASY
US Newspaper readers   US Facebook users


                                           SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
Here we go again...




  BORRELL LOCAL
 DIGITAL SERVICES   Ad buys (display, video and search)   “Digital Services”
   SURVEY, 10/12

                                                                               SPEAKEASY
But fear not.



                SPEAKEASY
You are positioned to win...



                               SPEAKEASY
But enough about you...



                          SPEAKEASY
About me:




            SPEAKEASY
SPEAKEASY
Social media marketing is...
 Using social media channels to market a brand (retail,
 auto, b2b, even a newspaper).

 Multichannel.

 SEO-enhancing.

 Hybrid of sales and
 service.

 Measurable.

 Just another (BIG) channel where the rules still apply –
 The message matters.
                                                    SPEAKEASY
Social media marketing is NOT...
 Free.
 One-size fits all.
 SEO.
 Conversion mechanism
 (often).
 Just Facebook, Twitter and
 whatever new launches
 this week.
 About “likes” and “follows” – or even “engagement.”
 Measurable*

                             *Yes, I realize the contradiction

                                                   SPEAKEASY
The opportunity



                  SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
IMAGE CREDIT: COPYBLOGGER



                            SPEAKEASY
WAIT.
                           LET THE
                            FLASH    CHEESY
                            LOAD     STOCK
                                     IMAGE




                BLOG NOT
                UPDATED



    KEYWORD,                           NO VIDEO
      VERB,
KEYWORD GIBBERISH

                                      SPEAKEASY
SPEAKEASY
SPEAKEASY
“MARKETING HAS BECOME A CONTENT
 WAR AND NOBODY IS BETTER-
 POSITIONED TO WIN A CONTENT WAR
  THAN A CONTENT COMPANY.”




JIM MORONEY
PUBLISHER & CEO, THE DALLAS MORNING NEWS
CHAIRMAN, SPEAKEASY
                                           SPEAKEASY
But, he’s only half-right.



                             SPEAKEASY
Your secret weapons...




                         SPEAKEASY
SPEAKEASY
SPEAKEASY
The opportunity:




                   SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
What it takes...
Great content
Strong ledes
24-7 operation
Knowing community
Relevance
Nimbleness
Understanding of crisis
management
Customer service
Sales relationships
Promotions mindset
Bully pulpit to amplify when Plan A fails
                                            SPEAKEASY
What it takes...
Great content
Strong ledes
24-7 operation
Knowing community
Relevance
Nimbleness
Understanding of crisis
management
Customer service
Sales relationships
Promotions mindset
Bully pulpit to amplify when Plan A fails
                                            SPEAKEASY
Challenges:
 You probably suck at social media.
 You probably think it’s just advertorial.
 Gold rush of tools
 Daily change
 Local is harder than
 national in social
  Scale
  Tools



                                        SPEAKEASY
Strategy drives:


                   SPEAKEASY
Who are the customers?
  For self-serve tools – SMB’s
  For service and content – Newspaper advertisers
Speakeasy sales and pending by volume            Speakeasy sales and pending by revenue
                                                                Media
                                                                 3%
                 National
                                                                     B2B
                   3%                                                 2%
                Media                                Nonprofit/Church/Cause      National
                 3%            Medical                        6%                 21%
           Real Estate          20%                  Home
                                                      8%
              9%
     B2B
     9%
                                                    Real Estate
                                                       8%
   Home                  Nonprofit/Church/Cause
    9%                            17%
                                                      Agency                         Medical
                                                        9%                            20%
      Retail
       9%
                                                               Retail
                Auto        Agency                                       Auto
                                                               11%
                9%           14%                                         12%




                                                                                      SPEAKEASY
SPEAKEASY
Range of engagements
Content only:          Typical turnkey:      Specialist:
  Articles for $100-     $2k - $5k / month     Up to $250k
  $250 each              Blog or other         Using every tool
  (minimum $25k          content site          in the box to
  buy)                   Manage multiple       solve a specific
  Video: $5k for         social nets           problem
  one day; one           Promotions            Very customized
  location; as many      Deep metrics and      and time
  videos as              competitive           intensive
  possible               analysis              Generally
                         Sweet spot--          involves custom
                         best margins          software and lots
                                               of content

                                                      SPEAKEASY
Proving it works
 Promotions that convert
   Fangated and
   share-encouraging
   Contests
   Coupons
   Deals
 Metrics beyond likes
   “Edgerank”
   Listening metrics and
   demographics
   Check-ins
   SEO
   Reviews / testimonials
   Oh, and OK, sure, if you insist– “Likes” too

                                                  SPEAKEASY
Using your bully pulpit as a channel




                                 SPEAKEASY
Leveraging your organization to
create content




                                  SPEAKEASY
Beware...




            SPEAKEASY
What we’ve learned at Speakeasy...
Longer sales cycle than expected
Higher AVO than expected
Every deal is custom
Content really is king– about 1/3 of business
is more content than social
Work is frontloaded
Have to move quickly
Decision-maker must be looped in
Tools and metrics evolve daily

                                       SPEAKEASY
QUESTIONS?


       Mike Orren
         PRESIDENT
 MIKEO@YOURSPEAKEASY.COM
  WWW.YOURSPEAKEASY.COM
        @MIKEORREN
FACEBOOK.COM/YOURSPEAKEASY




                             SPEAKEASY

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Social media and content marketing for newspapers

  • 1. Social media and content marketing March 14, 2014 #pointlesshashtag
  • 2. Here we go again... SPEAKEASY
  • 4. Here we go again... SPEAKEASY
  • 5. US Newspaper readers US Facebook users SPEAKEASY
  • 12. Here we go again... BORRELL LOCAL DIGITAL SERVICES Ad buys (display, video and search) “Digital Services” SURVEY, 10/12 SPEAKEASY
  • 13. But fear not. SPEAKEASY
  • 14. You are positioned to win... SPEAKEASY
  • 15. But enough about you... SPEAKEASY
  • 16. About me: SPEAKEASY
  • 18. Social media marketing is... Using social media channels to market a brand (retail, auto, b2b, even a newspaper). Multichannel. SEO-enhancing. Hybrid of sales and service. Measurable. Just another (BIG) channel where the rules still apply – The message matters. SPEAKEASY
  • 19. Social media marketing is NOT... Free. One-size fits all. SEO. Conversion mechanism (often). Just Facebook, Twitter and whatever new launches this week. About “likes” and “follows” – or even “engagement.” Measurable* *Yes, I realize the contradiction SPEAKEASY
  • 20. The opportunity SPEAKEASY
  • 25. WAIT. LET THE FLASH CHEESY LOAD STOCK IMAGE BLOG NOT UPDATED KEYWORD, NO VIDEO VERB, KEYWORD GIBBERISH SPEAKEASY
  • 28. “MARKETING HAS BECOME A CONTENT WAR AND NOBODY IS BETTER- POSITIONED TO WIN A CONTENT WAR THAN A CONTENT COMPANY.” JIM MORONEY PUBLISHER & CEO, THE DALLAS MORNING NEWS CHAIRMAN, SPEAKEASY SPEAKEASY
  • 29. But, he’s only half-right. SPEAKEASY
  • 33. The opportunity: SPEAKEASY
  • 42. What it takes... Great content Strong ledes 24-7 operation Knowing community Relevance Nimbleness Understanding of crisis management Customer service Sales relationships Promotions mindset Bully pulpit to amplify when Plan A fails SPEAKEASY
  • 43. What it takes... Great content Strong ledes 24-7 operation Knowing community Relevance Nimbleness Understanding of crisis management Customer service Sales relationships Promotions mindset Bully pulpit to amplify when Plan A fails SPEAKEASY
  • 44. Challenges: You probably suck at social media. You probably think it’s just advertorial. Gold rush of tools Daily change Local is harder than national in social Scale Tools SPEAKEASY
  • 45. Strategy drives: SPEAKEASY
  • 46. Who are the customers? For self-serve tools – SMB’s For service and content – Newspaper advertisers Speakeasy sales and pending by volume Speakeasy sales and pending by revenue Media 3% National B2B 3% 2% Media Nonprofit/Church/Cause National 3% Medical 6% 21% Real Estate 20% Home 8% 9% B2B 9% Real Estate 8% Home Nonprofit/Church/Cause 9% 17% Agency Medical 9% 20% Retail 9% Retail Auto Agency Auto 11% 9% 14% 12% SPEAKEASY
  • 48. Range of engagements Content only: Typical turnkey: Specialist: Articles for $100- $2k - $5k / month Up to $250k $250 each Blog or other Using every tool (minimum $25k content site in the box to buy) Manage multiple solve a specific Video: $5k for social nets problem one day; one Promotions Very customized location; as many Deep metrics and and time videos as competitive intensive possible analysis Generally Sweet spot-- involves custom best margins software and lots of content SPEAKEASY
  • 49. Proving it works Promotions that convert Fangated and share-encouraging Contests Coupons Deals Metrics beyond likes “Edgerank” Listening metrics and demographics Check-ins SEO Reviews / testimonials Oh, and OK, sure, if you insist– “Likes” too SPEAKEASY
  • 50. Using your bully pulpit as a channel SPEAKEASY
  • 51. Leveraging your organization to create content SPEAKEASY
  • 52. Beware... SPEAKEASY
  • 53. What we’ve learned at Speakeasy... Longer sales cycle than expected Higher AVO than expected Every deal is custom Content really is king– about 1/3 of business is more content than social Work is frontloaded Have to move quickly Decision-maker must be looped in Tools and metrics evolve daily SPEAKEASY
  • 54. QUESTIONS? Mike Orren PRESIDENT MIKEO@YOURSPEAKEASY.COM WWW.YOURSPEAKEASY.COM @MIKEORREN FACEBOOK.COM/YOURSPEAKEASY SPEAKEASY