This slideshare provides details about Frederick Nissan VIP Rewards Program that includes One to One rewards, Free Oil Changes and more for all New Nissan and USed Car buyers at Frederick Nissan
3. At Frederick Nissan, Our Goal is:
To enhance the professional image of our industry through exceptional
customer service during the car buying experience
“Thank You,”
On behalf of our Nissan Staff
“This is the third vehicle “An outstanding experience. “They treat me as a family
I have purchased from I purchased a Frontier off the and remember me everytime I
Frederick Nissan in the last internet and the dealer support come in. They are professional,
6 years. Everything with the exceeded expectations. The price answer all of my questions and
sales department is great. was highly competitive and the I have never felt talked down
The service department has vehicle was prepped and ready to to (being female) which has
treated me very good. go when I arrived to pick it up. occurred at other dealerships
Everything about Frederick I had tried to work with several I have dealt with in the past.
Nissan has been a great other dealers on-line and all of They always give me an ac-
pleasure fro me to deal with. them disappointed until I tried curate estimate on how long the
Thanks Frederick Nissan.” Frederick Nissan. service will take and how much
Rick & Donna Fitzgerald Highly recommended.” it will cost.”
Brad Davidson Rebecca Anne Carter
To read additional comments about Frederick Nissan,
or offer an opinion of your own, please go to
DealerRater.com
4. Frederick Nissan
VIP Rewards Program
Congratulations on your new Nissan purchase!
We are pleased that you decided to purchase your vehicle from us.
As our way of saying “Thanks,” you are automatically enrolled into
our VIP Rewards Program... at NO Additional Charge!
Benefits only available with the
Frederick Nissan VIP Rewards:
• 5 FREE Oil Changes to keep your car in tip-top shape
• FREE $250 Reward Dollars towards the purchase of a
new vehicle
• FREE $25 Reward Dollars towards the servicing of
your vehicle
• FREE Car Wash and Loaner Car with major scheduled
maintenance service at 30,000/60,000/90,000 mile intervals
• Earn 5% Service Rewards Dollars on your total bill (less tax)
for every dollar spent on Parts & Service
• Earn Rewards Dollars by shopping online at your favorite
retailers through the Nissan Rewards + portal
• Earn $50 Rewards Dollars for any body collision repair work
performed by Frederick Nissan’s Collision Center.
• Track your points online at anytime at
www.nissanonetoonerewards.com
Additional Benefits from Frederick Nissan
• Easy Online Appointment Scheduling at
www.fredericknissan.com
• 10% OFF Accessories at Frederick Nissan Parts Department
• Express Service – Fast, Convenient, Guaranteed! What more
could you ask for when servicing your vehicle.
• Preferred Customer Specials
& Coupons sent via E-mail
5. Scheduled Service
• Designates the factory recommended service provided at that mileage interval.
Test Charging System and Battery Terminals
Inspect and top off all fluids as needed
Inspect Cooling System and Hoses
Fuel Efficiency Diagnosis/Testing
Inspect Accessory Drive Belts
Oil Change and Replace Filter
Replace In-Cabin Micro Filter
Replace Front Wiper Blades
Throttle Chamber Cleaning
Multi-Point Inspections**
Adjust Tire Air Pressures
Replace Engine Air Filter
Cooling System Flush
Replace Engine Filter
Inspect for Tire Wear
Adjust Paring Brake
Replace PVC Valve
Lubricate Chassis
Nitrogen Tire Fill
Tire Rotation
3,750 Miles FREE • • • • • •
7,500 Miles FREE • • • • • • • • • • •
11,250 Miles FREE • • • • • •
15,000 Miles FREE • • • • • • • • • •
18,750 Miles FREE • • • • • •
22,500 Miles • • • • • • • • • •
26,250 Miles • • • • • • •
30,000 Miles • • • • • • • • • • • • • • • • •
33,750 Miles • • • • • • •
37,500 Miles • • • • • • • • • •
41,250 Miles • • • • • • •
45,000 Miles • • • • • • • • • • •
48,750 Miles • • • • • • •
52,500 Miles • • • • • • • • • •
56,250 Miles • • • • • • •
60,000 Miles • • • • • • • • • • • • • • • • •
63,750 Miles • • • • • • •
67,500 Miles • • • • • • • • • •
71,250 Miles • • • • • • •
75,000 Miles • • • • • • • • • • •
78,750 Miles • • • • • • •
82,500 Miles • • • • • • • • • •
86,250 Miles • • • • • • •
90,000 Miles • • • • • • • • • • • • • • • • •
**Multipoint Inspection: Includes, but not limited to Light Inspection, Brake Inspection, Tire Wear Inspection, Adjust Tire Air
Pressures, Inspect Accessory Drive Belts, Inspect Cooling System and Hoses and Inspect and top off all fluids as needed
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
6. Frederick Nissan’s
EXPRESS
SERVICE
NO Appointment Necessary • Guaranteed!
Your time is valuable, and so is maintaining your vehicle. That’s
why we offer “Express Service”, so that you can get your car
serviced quickly and affordably! With our “Express Service”,
no appointment is necessary, you’re work is guaranteed and
generally costs less than the “thrift” lube and auto service chains.
With “Express Service” you will receive:
• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)
• FREE 27-Point Multi-Point Inspection
We also offer these services under Express Service:
• Rotate Tires
• Replace Air Filter
• Replace Wiper Blades
• Replace In-Cabin Microfilter
• Replace Battery
See Your Service Consultant or call “Express Service” for details!
301-622-0111
3,750 Mile Service
• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)
• Lubricate Chassis (when applicable)
• Adjust Tire Air Pressures
• Inspect for Tire Wear
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
• FREE Multi-Point Inspections – We want your vehicle to be
safe and dependable!
With VIP Rewards Plan
FREE!*
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
7. 7,500 Mile Service
• FREE Oil Change and Replace Filter for VIP Customers
(up to 5 qts., synthetics & diesels higher)
Plus, Factory Recommended Services
• Tire Rotation (Except Nissan 370Z)
• Nitrogen Tire Fill
• Lubricate Chassis (when applicable)
• Adjust Tire Air Pressure
• Inspect Cooling System and Hoses
• Inspect Accessory Drive Belts
• Inspect and top off all fluids as needed
• Test Charging System and Battery
• Fuel Efficiency Diagnosis/Testing
Multi-Point Inspection Includes, But Not Limited To:
• Light inspection
• Brake Inspection
• Tire Wear Inspection
• Adjust Tire Air Pressures
• Inspect Accessory Drive Belts
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
Factory Recommended Service
$ 09.95*
1 With VIP Rewards Plan
$75.00*
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
8. 11,250 Mile Service
• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)
• Lubricate Chassis (when applicable)
• Adjust Tire Air Pressures
• Inspect for Tire Wear
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
• FREE Multi-Point Inspections – We want your vehicle to be
safe and dependable!
With VIP Rewards Plan
FREE! *
Courtesy Shuttle Service Available for
Drop Off and Pick-up.
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
9. 15,000 Mile Service
• FREE Oil Change and Replace Filter for VIP Customers
(up to 5 qts., synthetics & diesels higher)
Plus, Factory Recommended Services
• Tire Rotation (Except Nissan 370Z)
• Replace Engine Air Filter
• Replace In-Cabin Micro Filter
• Lubricate Chassis (when applicable)
• Test Charging System, Battery/Service Battery Terminals
Multi-Point Inspection Includes, But Not Limited To:
• Light inspection
• Brake Inspection
• Tire Wear Inspection
• Adjust Tire Air Pressures
• Inspect Accessory Drive Belts
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
Factory Recommended Service
$279.95*
With VIP Rewards Plan
$245.00*
Dealer Recommended Services:
• JB Oil Additive
• JB Fuel Additive
• Replace Front Windshield Wipers
$329.95*
With VIP Rewards Plan
$267.00*
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
10. 18,750 Mile Service
• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)
• Lubricate Chassis (when applicable)
• Adjust Tire Air Pressures
• Inspect for Tire Wear
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
• FREE Multi-Point Inspections – We want your vehicle to be
safe and dependable!
With VIP Rewards Plan
FREE! *
Courtesy Shuttle Service Available for
Drop Off and Pick-up.
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
11. 22,500 Mile Service
37,500 – 52,500 – 67,500 – 82,500 – 97,500 Mile Services
• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)
• Fuel Efficiency Diagnosis/Testing
• Tire Rotation (Except Nissan 370Z)
• Adjust Tire Air Pressure
• Lubricate Chassis (when applicable)
• Test Charging System, Battery
• Adjust Parking Brake
• Rotate Tires
Multi-Point Inspection Includes, But Not Limited To:
• Light inspection
• Brake Inspection
• Tire Wear Inspection
• Adjust Tire Air Pressures
• Inspect Accessory Drive Belts
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
Factory Recommended Service
$99.95*
Dealer Recommended Services:
• JB Oil Additive
• JB Fuel Additive
$125.95*
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
12. 30,000 Mile Service
60,000 – 90,000 – 120,000 Mile Services
• Oil Change and Replace Filter (up to 5 qts., synthetics & diesels higher)
• Tire Rotation (Except Nissan 370Z)
• Replace In-Cabin Microfilter
• Replace Engine Filter
• Replace Front Wiper Blades
• Cooling System Flush
• Throttle Chamber Cleaning
• Replace PVC Valve (when applicable)
• Fuel Efficiency Diagnosis/Testing
• Lubricate Chassis (when applicable)
• Test Charging System, Battery/Service Battery Terminals
Multi-Point Inspection Includes, But Not Limited To:
• Light inspection
• Brake Inspection
• Tire Wear Inspection
• Adjust Tire Air Pressures
• Inspect Accessory Drive Belts
• Inspect Cooling System and Hoses
• Inspect and top off all fluids as needed
Factory Recommended Service
$529.95*
With VIP Rewards, FREE Loaner Car and
FREE Car Wash with Service
Dealer Recommended Services:
• JB Oil Additive
• JB Fuel Additive
**Transmission Fluid Flush/CVT Drain & Refill Additional Charge
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
13. Why Buy Tires From
Frederick Nissan
We offer a wide variety of tires to fit every need and every budget. In addition,
you can be confident that your vehicle will be in safe hands with our Factory
Trained technicians.
1. FREE Road Hazard Warranty for 2 years through Nissan Dealer Tire.
2. Certified Service Consultants that understand what tires your
vehicle needs.
3. State-of-the-art alignment/balancing equipment to keep your vehicle and
tire in top shape
4. Optional Nitrogen tire fill which can optimally maintain tire pressure thus
improving fuel economy
5. Price Match Guarantee - If you find a better price form a local
competitor, get it in writing and bring the estimate to one of our Service
Consultants and we will match their price!
Each time you come in for service we will measure your tire tread remaining.
When tires are getting close for replacement we will notify you plus give you
a good, better and best price comparison sheet for your review.
Feel our prices are going to be
high? Shop us, and IF you find
a Competitor’s price to be
cheaper, get it in writing and
bring the estimate to one of our
Service Consultants and we
will match their price!
FREDERICK NISSAN
Nissan Tire Special!
Buy 3 Tires, get the 4th for
$1.00
Limit one coupon per purchase. Cannot be combined with any other specials, coupons or other offers.
14. Parts Department
Wether you need a part to repair
a problem with your vehicle, or
you just want to give your vehicle
a personal touch, our Parts
Department carries an extensive
inventory of original Nissan parts
and accessories.
For the do-it-yourselfer, or if you
need us to replace a part for you,
our Parts Department Team has
exactly what you need or can quickly place it on special order.
For your vehicle, don’t settle for
inferior quality imitation parts.
Use only genuine Nissan parts...
at a price you will find competitive
with any chain parts store or body
shop. Expect only the best from
Frederick Nissan!
For More Information or Assistance, See Your Parts Consultant or
call our Parts Department.
301-662-0111
FREDERICK NISSAN
Lifetime Special Offer!
1 % OFF
0
Any in Stock or Special Order Part
or Accessory
Limit one coupon per purchase. Cannot be combined with any other specials, coupons or other offers.
15. Collision Center
Accidents do happen. When they do, the
Collision Center at Frederick Nissan has
the experience and the state-of-the-art
technologies to make your car look new
again! From start to finish, your repair will be
completed in a timely matter... and on budget!
We work closely with all insurance adjusters
to ensure that your repair will be done right
the first time. Best of all, our Factory Trained
and Certified Technicians use only the best
parts and equipment to repair your car!
Come see me personally!
Denny Webb
Denny Webb
• GUARANTEED Body repair for as long as you own the car,
if we do the work!
• FREE Estimates! We work with all Insurance Companies to
provide quick & accurate estimates!
• FREE Car Detailing! With any body work performed!
• Over 40 Years of Experience! Our Technicians will do
the job right the first time... everytime!
16. Old Technology: Pan Change Only
Only about 25% of the Used Fluid is Replaced
$199.95
CVT price higher, Nissan pneumatic fluid higher.
Ask your Advisor for details
New Technology: Change all the Fluid
Transmission system is Flushed with Fresh Fluid !
17. COOLANT FLUSH
Our specially trained technicians using a
$149.
Coolant Flush Machine will:
Power flush your car’s entire cooling
System Including:
* Radiator 95
* Engine Block
* Heater Core
* Hoses and Valves
Remove rust, scale and sludge
Install new coolant
Install special conditioners to protect your
vehicles cooling system
Inspect all hoses, clamps and belts.
21. ALA Carte
Dealer Recommended Services
• Transfer Case Service ............................................................................ $85.00
• Front Differential Service ....................................................................... $95.00
• Rear Differential Service ........................................................................ $95.00
• Auto Transmission Fluid Flush ...............................$175.00 – $249.95
(except CVT Transmission)
• CVT Transmission Service ................................................................$249.95
• Manual Transmission Service .........................................................$249.95
• Throttle Body Service............................................................................$119.95
• Brake Fluid Flush ....................................................................................$159.95
• Power Steering Fluid Flush ................................................................. $99.95
• 4-Wheel Alignment ................................................................................... $89.95
• Tire Rotation ................................................................................................. $29.95
• Tire Rotation/Balance ............................................................................. $49.95
• Terra Emission Injection System, Cleaning .............................$194.95
• Nitrogen (Tires) ........................................................................................... $44.95
We Offer Secure Net Vehicle Service
Contract which includes 24-Hour
Roadside Assistance
SecureNet® is available for up to 3-Years/36,00 miles from the date
of first purchase. See Your Sales Consultant for full details.
*Some models may be higher. Prices are subject to change without notice. All prices subject to tax and shop supplies.
22. Dealership Information
SERVICE DEPARTMENT
301-662-0111
HOURS: Monday–Friday: 7:30am to 6:00pm
Saturday: 7:30am-4:00pm
Sunday: Closed
Night Drop Box Available for After Hours Drop Off
PARTS DEPARTMENT
301-662-0111
Monday–Friday: 8:00am to 5:00pm
Saturday: 8:00am-4:00pm
Sunday: Closed
COLLISION CENTER
301-662-0111
Monday–Friday: 7:30am to 5:00pm
Saturday & Sunday: Closed
For More Information or to Schedule an Appointment Online
www.fredericknissan.com
7418 Grove Road • Frederick, MD 21704 • 301.662.0111
