Coverage Company Information - BCP Consulting Services

1. Coverage profile for BCP/Risk
Management
Introduction
Many companies have an increased requirement for Risk Management today.
Some companies face an increase legal requirement from actions taken by the Thai or
Foreign governments. These include:
• the new SEC rules for listed companies in Thailand requiring adequate Risk
Management and IT Disaster Recovery Planning
• Sarbannes-Oxley (SOX) legislation impacting US listed companies and all
subsidiaries anywhere in the world
• Basel 2 for the banking industry
• J-Sox – Japanese version of SOX
• APRA and Australian government legislation
Other companies face other challenges requiring improved Risk Management practices.
These may include those facing:
• Increased competition from the expansion of international trade
• Increased shareholder or stakeholder activism
• Expanding terrorism risks or awareness
• Increased insurance premium costs or lowering of coverage
• Pressure from lenders or customers
• Increased likelihood of natural disasters
Risk Management will raise awareness of these concerns and allow a means to minimise the
possibility of risk events occurring.
In some cases the Treatment of risks will require preparation of plans that can be used if the
risk event occurs. These are known as Business Continuity Plans.
Risk Management and Business Continuity Planning are activities that require specialist
experienced and qualified skill sets to complete appropriately and efficiently. To date these
skills have been provided to the Thai market by the big 4 accounting firms – but this is both
expensive and impractical now, due to a potential conflict of interest issue for accounting firms
performing audits.
Coverage can provide the Risk Management and BCP services required in Thailand today.
What we provide?
Coverage Ltd is a Thai company that can provide services that assist International and Thai
companies prepare for Risk Events or disasters, as well as achieve compliance for
requirements such as Basel 2, SEC IT-BCP rules, BOT Pandemic Planning, SOX and others.
The Coverage process complies with international standards such as AS/NZ4360:2004 and
BS25999.
Coverage Ltd provides comprehensive services in Thailand and the wider Asian region to all
types of business and many NGO’s in the areas of:

2. • Risk Management
• Business Continuity
• Disaster Recovery
• Crisis Management
• Contingency Planning
Coverage can also provide testing, training or auditing of any of the above, either for new or
existing plans.
Coverage also offer desktop simulation exercises for Business’s in Bangkok. The exercise will
typically take 3 hours to run, and will test your management teams preparedness for risks
such as those that may be caused by Global Warming, as well as the “normal” risks such as
fire, flood, bird flu pandemic or terrorist bomb attack. At the end of the exercise your
managers will be better prepared for a crisis. Coverage will also provide a written report along
with any recommendations for improvements.
The Coverage services assist clients comply with:
• SOX (US Listed companies and their subsidiaries),
• Basel 2 (Banking and Finance),
• APRA (Australian Financial Service providers),
• BOT requests (Thai Banking and Finance require BCP and Contingency plans for
Human Influenza Pandemics)
• SEC requests (new requirements for IT-DRP)
• Internal and External Audits
Our Consultants
Mr Andrew Durieux is an Australian Citizen, Director of Coverage and is the Principle BCP
Consultant.
For more than 10 years Andrew has focused on BCP, Crisis Management and Risk
Management. He has provided these services on 4 Continents and for a wide variety of
clients – including Banking and Finance, Insurance, Logistics, Telecommunications,
Manufacturing, Engineering, Business Services and others. His clients have ranged from
small Thai operations to US Stock Market listed companies operating across many countries.
Andrew has developed his own unique fully integrated approach for quickly training or
implementing a program to minimize and prepare clients for any major event that may occur,
and then using this system to develop detailed plans to manage specific events. His system
complies with various international standards such as BS25999 and AS/NZ4360:2004.
Andrew is a qualified member of the Business Continuity Institute of the UK (www.thebci.org),
and is a regular consultant to the UN, WHO, International Federation of the Red Cross/Red
Crescent Societies, ASEAN Ministries of Health, and the Asian Disaster Preparedness Centre
(www.adpc.net) in the area of Human Pandemic Influenza, similar scenarios and Crisis
Management in general.
Prior to specific BCP activities, Andrew worked for 15 years in the IT areas across
Telecommunications, Logistics and Insurance industries
In addition to Andrew, Coverage have a number of experienced BCP, Risk and SOX
consultants. Most of these are Thai nationals, so all deliverables for any projects can be
provided in both Thai and English as required. Language is no barrier for Coverage.
Training can also be provided in either or both languages.

3. Clients
Coverage Ltd and Andrew Durieux have many Clients across 4 continents. Some of the key
clients are highlighted below:
Some of the recent projects have included:
Meinhardt’s Thailand – Engineering Consultants, Thailand.
Coverage provided a complete Generic BCP and management system within 2 months. This
included Policy development, training of all senior managers, and conducting 2 table top
exercises.
Mayne Nickless Express – Australian Transport and Logistics provider
Andrew Durieux provided BCP development, Crisis Management training and development of
specific plans for a number of high-risk possibilities. Staff and Management were trained, and
were required to use the BCP on 2 occasions.
SCCC – Manufacturing and Sales of Cement and associated products
Provide BCP training to a newly appointed BCP Co-ordinator. Assisted the BCP Co-ordinator
develop company wide BCP incorporating risks assessments, contingency planning and crisis
management training. Also provided Table Top Exercise to senior management as
awareness exercise.
Siam Ocean World – Operator of Aquarium facility – Tourism and Entertainment Industry,
Bangkok, Thailand

4. Provided a generic BCP system and training for senior management. Provided Risk
Assessment for reporting to International parent company. Provided detailed training and 2
table top exercises to all levels of management, and a BCP Policy. This project was
completed over 2 months.
Red Cross – International Aid and Disaster Management Society – West and Central Africa
Zone
Provided generic BCP systems, as well as detailed Human Influenza Pandemic Plan for West
African regional office incorporating 27 countries with have the worlds worst affected
countries in the areas of hunger, diseases such as HIV and Malaria, wars and natural
disasters. This project was completed within 2 weeks including full BCP Policy and Plan
documentation, 2 table top exercises and management training.
UN/WHO/ADPC – International Government Organizations
Provide private sector expertise and consulting in the Avian and Human Pandemic
Preparedness. This includes regularly attending meetings to provide input to such activities as
Community Awareness and Preparedness across South East Asia, Government Planning
Activities and systems used by groups such as Centre for Disease Control (CDC), Oxfam,
Care and many others.
Process
The following is a typical process performed by Coverage for clients developing a BCP for the
first time. The items in italics are options that most customers request.
Task
Review any existing material such as crisis management plans, Human
Pandemic BCP, policies, organizational structure and management culture
Recommend policies as required to support the project
Review the key risks identified by the management team
Determine the Business as Usual activities that would need to be performed
during any Incident or Event, as well as determine the priority and timing of the
other Business Activities that need to be recovered and provided
Determine the Assets and Resources required to provide the Business as Usual
and other Business Activities
Conduct a 4 hour exercise with key staff to assist determine local and cultural
considerations
Document the Generic Crisis Management Plan
Document a template for Specific Contingency Plans
Develop and deliver a training presentation to the management
Develop and Facilitate a TTX scenario exercise to key managers and staff to
provide education in the use of the GCMP
Provide recommendations for improvements based on the TTX
Provide training to key resources to ensure an ongoing maintenance plan is
implemented
Develop and document 1 or more SCPs
Develop and Facilitate a TTX scenario exercise for the SCP to key managers
and staff to provide education in the use of the SCP
Coverage understand that the senior managers are busy, and cannot assist with BCP
activities on a full-time basis, so the projects are typically performed on and off-site, and are
not full-time. Coverage consultants will work with clients based on their availability and needs.
This process typically takes between 2 and 3 months to complete depending on the number
of staff that need to be interviewed, and trained, and how many Specific Contingency Plans
need to be developed. For some complicated or large organisations a maximum time of 6
months may be expected.

5. Options
Within the broad process above there are a number of options that can be provided to the
clients:
• Development of a BCP or Risk Management Policy
• The Generic Model may be provided or not provided
• Specific Plans. Plans that have previously been developed for clients include (but
many others can be prepared):
o Human Influenza Pandemics
o Fires
o Floods
o Terrorist Attacks
o Death of Key Individuals
• Specific Plans can also be developed using client models or systems
• Training can be provided on a regular or one off basis and can be provided to
managers only or across many staff.
• Auditing of specific components or plans or the full Risk Management and BCP
system
• Testing/Exercises can be performed on a table top basis or can be real simulations to
test/exercise under real life situations
In the event of an actual crisis event, Coverage consultants can be provided to assist
client responses.
Coverage Ltd can be contacted on +66 2 261 8485 or +66 83 714 8111