Weitere ähnliche Inhalte Ähnlich wie Observation journey (18) Kürzlich hochgeladen (20) Observation journey7. most of the customers were accompanied
and in the age range of 30+
10. there’s a coffeshop in the store, the smell of
fresh coffe invite you to stay and read a
book
13. very clean and shiny, space and layout make
you feel like you were in an open place
15. some of the brands were at the spotlight and
the others were in places difficult to reach
17. items of the same category (tv, refrigerator, stove,
etc) have the price only if they are the cheapest (for
expensive items you have to ask the price)
23. they have some bestselling books at the
front but most of them were at the back and
in shelves(no central display)
28. even that they only had 2 sales representatives and were
several customers at the time, they approached me(and
everyone else) like every minute :S
34. music was loud, store products seem really
expensive (but they were normally priced)
35. they have 2 visible security persons, one at
the front and one at the back (both women)
37. floor had a pattern different for each side of
the store (men/women)
42. loud music (from the mall and another track
from the store, both reggaetón :S)
46. Setup the layout to take maximun advantage
of the space available (don’t over fill)
48. Don’t sell a product, build a
experience for the customers
50. http://www.flickr.com/photos/43419254@N06/4438362606/
http://guatemala.travelreality.com/fotos/000208/00.jpg
http://www.frankfurter-buchmesse.eu/magali/wp-content/uploads/2010/03/Librairie-Sophos.jpg
http://1.bp.blogspot.com/_SVHKMdfA0yc/TPK-yiKytVI/AAAAAAAALJE/-djMBb6dqGs/s1600/2010-11-226.jpg
http://www.oaklandmall.com.gt/startpage/sites/default/files/max.jpg
http://www.newsinamerica.com/images/noti/noti21001.jpg
http://www.demuseo.com/wp-content/uploads/2010/02/dmo.jpg
http://www.oaklandmall.com.gt/startpage/sites/default/files/payless.jpg
http://www.flickr.com/photos/phossil/4777649110/
http://www.oaklandmall.com.gt/startpage/sites/default/files/pull.jpg
http://www.bestplacesexplorer.com/images/152614110953-Pull%20and%20bear.JPG
http://www.elmismoprecio.com/
http://caribflyer.com/carib/wp-content/uploads/thumbs-up.png
http://www.queenofcrop.com/wp-content/uploads/2012/05/smiley-thumbs-down.jpg
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