1. LOO YEIN YEIN
ynynloo@yahoo.com
8-11-07, Jay Series, Greenland Height Jalan Gangsa, 11600 Penang
016-4222790
WORKING EXPERIENCE:
January 2012 – Present
Quality Engineer at Honeywell Aerospace Malaysia Sdn Bhd
 Chair the quality meeting to answer customer complaints, ensure the
RCCA meet the timeline and verify the effectiveness.
 Drive the team for quality improvement and achieve the site goal.
 Liaise with suppliers to improve the internal and external quality.
 Coordinating and lead the team in FAIR (First Article Inspection
Review) for each product.
 Monitor and analyze quality data trend for continuous improvement
plan. Compile weekly and monthly quality report.
 Liaise with customers on quality issues of finished products and
approval of engineering changes request and acceptance.
 Conducts weekly conference call & working with customer on resolving
customer complaint issues, root cause analysis and corrective actions.
 Judgment on status and disposition of non-conforming work in progress
and finished products.
 Other knowledge and certification
AS 9100, Problem solving skills, Certified Lean Sigma Green Belt, IPC-A-
610D Cert IPC Specialist Training, Effective Negotiation Skill.
Achievement:
 Applied reverse engineering to design a SPC chart to resolve
multivariate issues on calibration performance in display
luminescent test, achieved 0 customer complaints.
 Improve capacitor component loss due to the reliability test
failure, reduces the component defect to zero.
 Improve capacitor failure due to the thermal expansion by revise
the assembly process, improve the reject to zero defect.
 Improve the part peel off issue at customer site, worked with the
MCOE engineer to improve paint peel off verification test and
supplier process. Improved the losses from 30% to zero reject.

2. April 2008 – 2011
Quality Engineer at Jabil Circuits Sdn. Bhd.
 Focal person for Agilent’s PCA subcontracted to Jabil Circuits.
 Follow up, coordinate and lead investigation of product quality issues
which are detected by production and customer.
 Driver for process improvement projects with test engineering, process
engineering and production to process and customer top process defects.
 Prepare and analyze daily, weekly and monthly quality report and yield
analysis.
 MRB and Purge Coordinator by Control and Feedback to SQE on
incoming material quality & conduct material qualification.
 Prepare and update documents including Visual Aid, Deviation and
Purge Notice.
 Ensure process control for mass production such as control of bar code
mask scanning, engineering change control and control charts.
 Perform periodic process audit process checklist.
 Support and drive for Quality Indicators Improvement.
 Yield Analysis and Process Support – Monitor process yields throughout
the line. Recognize and help solve yield – decreasing problem, and
implement and drive internal corrective actions.
 Experimentation – carry out experimentation, process, capability studies,
or other technical evaluation to improve yield and quality.
 Customer Corrective Action Support – Drive customer corrective actions
by carrying out root cause failure analysis, cross-sectioning, dimensional
analysis, or other means. In addition, communicate with customers when
necessary to ensure verification of corrective actions.
 QIC Meeting – Chaired or assist (if the Senior QE is not available) the QIC
Meeting, to drive Continuous Improvement on product quality with the
Workcell team members.
 Internal Communication – Ensure production information is
communicated consistently and effectively throughout the line and from
shift to shift. This communication might include inspection instructions,
customer complaints, production scheduling, or other specific
instructions.
 Visual Aids – Ensuring that proper visual aid for inspection are available
for Manufacturing and Quality Assurance Department.
 Deviation Authorization – Ensure the process beingdone isin compliance
with the Deviation Authorization. Follow up on the changes of the
effective and expiry date.

3.  Stop line or shipment Authorization – He/ She is fully authorized to call
for stop line or shipment at any point of time with regards to quality
issues that in his/ her justification can impact customer’s products.
 Incoming Material Quality – participate in QN disposition raise by IQA
to ensure proper disposition of discrepant material.
 Material Qualification–participate in First Article Inspection Requestand
Approval for material qualification to ensure necessary requirements
been fulfilled.
 Support Quality Indicators- monitor quality indicators as defined
throughout the line. Recognize opportunity / gap and drive for internal
corrective actions.
 Perform Shop Floor System Configuration.
Achievement:
 Improve test coverage for PCA to reduce reliability test failure,
reduces the defect from 50% to 5%.
 Improve SMD solderability issues by reviewing the profiles and
redesign the stensil, improve 80% in solderability failures.
 Resolve the duplicate serial number issue due to reprinting in
production floor, added in new feature in the transaction system
to have auto-blocking for any duplication.
Sept 2006 – March 2008
Quality Admin Support at Agilent Technologies (M) Sdn. Bhd.
 Coordinate Yearly Global Quality Audit
 Coordinate, compile and update ISO9001:2000 & ISO17025
 Verify OFI (Opportunities for Improvement Report) and NCR (Non-
Conformance Report).
 Maintain Agilent Quality webpage.
 Coordinate KEMA AUDIT
 Scheduling appointments and calendar.
 Prepare reports and documentation
 Perform data entry and filing
 Coordinate technical Training Needs Analysis annually.
 Ensure all Specific Function Training Standards, Operating Procedures,
Work Instructions and Policies are updated and reviewed from time to
time to meet management requirements.

4. June 1998 --Sept 2002
Senior Analyzing Technician at Motorola Malaysia Sdn. Bhd.
 Feedback process material and manufacturing issues to engineers and
relevant personnel for corrective action and further improvement.
 Troubleshoot root cause and effect of defects in production line.
 Train and improve the skills and workmanship production operators in
order to reduce defects and improve production yield.
June 1996 -- May 1998
Diagnostics Test Development Technician at Quantum Peripherals (M) Sdn.
Bhd.
 Reviewingand analyzing product failuresymptoms, diagnosticsaidsand
remedial actions to ensure accuracy in diagnostic and compliance of
quality standards. Recommendation to improve test and manufacturing
processes.
May 1992 – 1996
Production Technician at Sony Audio (M) Sdn. Bhd.
 Feedback process material and manufacturing issues to engineers and
relevant personnel for corrective action and further improvement.
 Troubleshoot root cause and effect of defects in production line.
 Train and improve the skills and workmanship production operators in
order to reduce defects and improve production yield.
 WORK RELATED SKILLS:
 Responsible for providing technical support and maintenance.
 Assist Engineers in the setting up and maintaining of test processes and
procedures.
 Monitor, investigate and resolve daily line issues.
 Set-up, troubleshooting, maintenance of semiconductor equipment in
supporting assembly.
 Involve in line setup, line qualification and product qualification/testing.
 Generate yield report & participate in yield improvement activities.
 Analyze problem and feedback to production or engineering.
 Improve and maintain the test process control in production line.

5.  Participate in scrap cost reduction activities.
 Assist engineer in data collection, setting up and maintaining of test
processes and procedures and evaluations.
 Assist engineer in line fallout debugging and trouble-shooting.
 Monitor, investigate and resolve daily line issues.
 Monitors yields and quality indicators to ensure they are within
acceptable standards.
 EDUCATION:
 BTEC Highest National Diploma (Engineering / Electronic)
 Certificate in Electronic Engineering (Communication) from Politeknik
SultanAbdul Halim Mu'adzam Shah, Jitra Kedah
 OTHERS:
 Languages Spoken: Bahasa Melayu, English, Mandarin
 Written: Bahasa Melayu, English, Mandarin
 Computing knowledge: MS Excel, MS Word, MS Powerpoint