1. Quality does Matter:
Challenges, Lessons Learned,
and Future Directions
Dr. Patricia Abrego, TAMU International
Julia Allen, TAMU Texarkana
Dr. Lisa Bunkowski, TAMU Central Texas
Dr. Carol Henrichs, TAMU Instructional Technology Services
Julie McElhany, TAMU Commerce
Convened by Dr. Yakut Gazi, TAMU College of Engineering/TEES
Moderated by Rene Mercer, TAMU College of Education

2. http://tx.ag/twtc-qm

3. Convener
Dr. Yakut Gazi
Asst. Vice Chancellor for
Engineering Remote Education
• QM Certified Peer Reviewer
• QM Institutional
Representative
• Formerly Dir of DLIT at A&M
Central Texas
• Co-PI on TAMUCT QM
Research Grant
Moderator
Rene Mercer
Coordinator of Instructional
Design, TAMU College of
Education
• QM Certified Peer Reviewer
• QM Institutional
Representative
• Initial implementation of
QM at TAMU at the CEHD
• Doctoral research on QM

5. 
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Formalized plan brought forth by Distance Education Advisory
Committee
Implementation:
 Training: APPQMR (required to teach online) and/or Teaching Online: An
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Introduction to Online Delivery (TOL) if first time teaching online
Course reviews: Internal review required before getting submitted to
external review
Incentives: $3600 stipend for development of new course; $1200 for
redesign
Certified Peer Reviewers: All IT are QM-certified peer reviewers (4); 7
faculty; 3 master reviewers
Stage in implementation: Full implementation; “accepted practice”; shift
in thinking and acceptance is happening among faculty

7. 
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Since August 2013, drafting implementation plan
Implementation plan:
 Training: Allen to become an onsite APPQMR certified trainer; initial
plan to certify at least 2 faculty in each of the three colleges as peer
reviewers; get them to become Master Reviewer in year 2
 In-house course reviews: Internal review required before getting
submitted to external review
 Certified Peer Reviewers: Gauging interest
 Stage in implementation: Initial stages of planning

9. 
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Since September 1, 2010
Received QM research grant in 2013
Received “2013 QM Making a Difference for Students Award”
Implementation:
 Plan was developed and included in the Institutional DE Plan – not officially submitted to QM
 Training: Required QM-created APPQMR or IYOC to teach online / can substitute APPQMR taught by
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Barb Altman (TAMUCT faculty and QM Certified Trainer) ; access to additional QM training is available to
faculty (when requested in place of technology grants etc)
Between January 2011 and February 2013, 50 faculty and 3 staff members completed 108 instances
of QM training
Course reviews: Informal/internal review, $1000 per course paid to faculty meeting the review
standards, currently being revised;
Certified reviewers: 10 (faculty and staff); Master reviewers: 2; Trainers: 2
Stage in implementation: Restructuring with more emphasis on QM during the design/development
process

11. 
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Since September 2009 (earliest TAMUS adopter
Implementation:
 Training: McElhany took training; in 2011 developed and launched a pilot; QM
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certification training for faculty participating in the pilot – they also help with
internal reviews
Team-based model of course development: internal/informal assessment of
courses using QM rubric
FCTT instructional design team is required to be QM-certified
In-house course reviews due to the cost of formal
Considering training an individual for master reviewer
Stage in implementation: Informal adoption by university; used consistently by
FCTT team for all new course developments and faculty requested course
reviews; currently developing proposal for Provost for formal adoption in the
design/redesign of all online courses

13. 
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Since Fall 2013 (campus-wide)
Implementation:
 Funding centrally provided by ITS for professional development and
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course reviews. No formalized plan for campus implementation yet
Training: APPQMR is offered on campus as well as short presentations
Course reviews: If ITS will fund course review, APPQMR is required; plan is
to include both internal and official reviews
ITS has 5 certified reviewers
Stage in implementation: Planning/start-up concentrating on building a
pool of instructors completing APPQMR and a pool of certified peer
reviewers

14. Panel Questions

15. http://tx.ag/twtc-qm