Yianni Achele and Alan Ciunciusky talk about the out-of-the-box capabilities of SharePoint, and shows with the integration of applications such as NewsGator, Yammer and Jive, SharePoint can deliver a "best of breed" social media platform.
3. Social Business
“Companies are abandoning top-down management
and communication tactics… using employees and
partners as marketers…“
Chris Charron - Social Computing
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4. Social Business - Drivers
Save
Money & Drive Grow the
Gain Innovation Business
Efficiencies
4
5. Social Business - Factors
Factors influencing the shift
Capture and Maintain Pressure to
re-use human use new
knowledge connections technologies
across a for today's
disparate demanding
workforce workforce
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10. SharePoint – MySites
My Site is a personal site that gives you a central
location to manage and store your documents,
content, links, and contacts. My Site serves as a
point of contact for other users in your
organization to find information about you and
your skills and interests.
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11. SharePoint – MySites - Features
People Profile & Personal Site
Tag Clouds
Photos And Presence
Tag Profiles
Status Updates
My Network
Ask Me About
Blogs
Note Board
Wikis
Recent Activities
Enterprise Wikis
Organization Browser
Ratings
Add Colleagues
Colleague Suggestions
Social Bookmarks
Keyword Suggestions
Tags
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13. Newsgator
Integration of Social Sites directly into your
SharePoint 2010 collaboration deployment, focus
on delivering value to your users and unifying
platform infrastructure leveraging the SharePoint
social network
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14. Newsgator - Functionality
Communities Activity Stream Microblogging
Social Profiles Social Desktop &
Insights Email Clients
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15. Newsgator - Functionality
Communities Desktop & Email Clients
— Simple SharePoint Community — Desktop App with pop-alerts
— Discussions — Email digest with all activities
— Document Management Social Insights
— Community Discovery & Recommendations — Social Graphs
— Community Insights “social distance” based on profile.
— RSS Subscriptions & Notifications — Recommended colleagues
— Automatic Content Population — Knowledge Explorer
— Community Member Display Based on colleague content
— Social Bookmarking creation
— Tagging & Rating User feedback about the
contributor
Activity Streams – (Facebook – feature)
— Influential Contributors
— Receive daily digests of your colleague and
„most talked about people‟
community activity
„top movers‟
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16. Newsgator - Functionality
News Gate Base Features
— Activities streams (Consolidated view), Mini Profiles, Micro blogging
Including update “Private Message”
Share (re-twits)
Flag Items – Bookmark Items.
Top News – Communities and Hash Tags.
Pivot viewer – by Forum, Hash Tags, Authors, etc…
— Question and Answers (Forum Like)
— Community Functionality
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18. Newsgator - Mobility
Mobility
— View the activity stream
— Enter a status update
— Access their community
— Find and interact with colleagues and community members
initiate emails, phone calls, or targeted updates
— Receive proactive notifications when colleagues like or comment on your activities
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20. Jive Overview
Jive SBS (Social Business Software)
Is an Intranet, Extranet and CRM but with a
focus on the community over the content
Jive SBS is a standalone on premise
product and express is a cloud solution
Gartner research on social media positions
Jive in the leaders quadrant of the magic
quadrants for
— Social CRM
— Externally Facing Social Software
— Social Software for the Workplace.
It was also named a leader in enterprise
social platforms by Forrester Wave
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22. Jive Functionality
Support communities - changes the
quality cost and impact of support
Marketing communities - Engage
the audience in a dialogue
Social Web - Combines the best in
bread of web 2.0
Content – Content through
conversation
Networking - Collaboration &
corporate communication
Analytics - Social Media Monitoring
Searching - Find people, groups,
discussions, blogs, videos, images,
documents, comments or anything
else in Jive
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23. Jive SharePoint Connector
Connection Document can by migrated to
SharePoint from Jive UI
The Jive connector for SharePoint uses the
Jive activity stream to setup „socialisation‟ to The Jive Search can search across any
SharePoint of the established activity streams
returning results from SharePoint
The Activity Stream connects a SharePoint
Site to a Jive Place
This polls the SharePoint activity feed to Jive inside SharePoint
check for the latest updates to SharePoint
Jive web parts for SharePoint include
objects.
Socialisation connections can use the
SharePoint or Jive Security Model
SharePoint Inside Jive
SharePoint aware widgets in Jive allow for
rendering of SharePoint information
The 4 widgets available connect to
SharePoint calendars, lists, sites and recent
activities
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25. Yammer Overview
Among the fastest growing enterprise software
companies in history, exceeding over 3 million
users in just 3 years
More than 80% of the Fortune 500 are using
Yammer
Built social from the ground up with „Facebook
DNA‟: Facebook‟s Founding President, Sean
Parker serves on Yammer‟s Board of Directors
Recognized as a Leader in The Forrester
Wave™: Mobile Collaboration, Q3 2011
Recognized with Deloitte Australia in the 2011
Forrester Groundswell Awards as the winner in
the Management: Collaboration System
category
Named innovative Application Software
Company Under $100 Million to Watch, 2011
by IDC
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26. Yammer Functionality
Enterprise Micro blogging - Knowledge Base - conversations are
conversation, posts, collaborate with archived and fully searchable
your co-workers in real-time.
Security - Message privately and
Profiles - pictures expertise, past work securely in the cloud.
experience and contact information
Topics - Tag content and messages
becomes discoverable
making content easy to organize and
Groups - private or public groups and discover.
collaborate in small teams
Applications - Install third-party
Private Messaging - Create a private applications into Yammer to increase
dialog with one or multiple co-workers. the functionality of your network.
Files, Links, and Images - Upload Mobile - iPhone, BlackBerry, Android
and share documents with co-workers, and Windows Mobile applications.
groups,
External Networks - Working with
partners who are outside of your
network.
Company Directory - connect with
employees in other departments.
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27. Yammer SharePoint Connector
Connection Yammer inside SharePoint
Extremely simple setup Yammer Web Parts - include feeds,
Profile Sync allows Importing of profile private messages and notifications
information from SharePoint into tabs
Yammer, eliminating the need to Federated Search - Finds Yammer
complete two profiles. information displayed side by side your
Single Sign-On Leverages SharePoint SharePoint search results.
authentication credentials to
simultaneously log into Yammer
SharePoint inside Yammer
Document & List Integration - Send
links to documents, calendar events,
and tasks from SharePoint to Yammer
feeds
Activity Streams - Automatically deliver
activity updates from SharePoint to
colleagues on Yammer.
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Uses examples of companies that are doing it:It’s all about knowledge Management and Information Management.
Uses examples of companies that are doing it:
In Forrester's report, The Forrester Wave™: Enterprise Social Platforms, Q3 2011, author Rob Koplowitz says that there has been a big shift from focusing on technology such as ERP, Human Capital Management (HCM, product lifecycle management (PLM) to collaboration tools (25% planning in 2011 investments in the former category vs 37% planning investment in collaboration tools). Three key factors are influencing this shift in technologies:If you don’t have a solution – people will find tools external to the organisations. Capture and re-use knowledgeMaintain human connections across a disparate workforcePressure to use new technologies for today's demanding workforce
Organisations that introduce a social networking tool…… Are expecting the following bennefitsEmail reduction – people no longer rely on email to get updates on what people are doing- access to internal experts – organisations have what used to take 3 days to get access to an expert now can take 1 hours via social networking tools in their organisation – leveraging a microblogging tool- access to knowledge more quickly – by being able to access experts quickly – people are accessing knowledge more quickly - all this leads to increased productivity with means reduced time to market and giving people more time to be innovative……
Simple SharePoint Community CreationEasily-created social SharePoint communities for projects, interests, or activitiesCommunity options for security (public or private), community name, URL, description, and tagsSocial Sites 2010 CommunitiesClick image to enlargeMy Top CommunitiesClick image to enlargeDiscussionsCentral location to engage in rich discussionsDocument Management Repository for creating and collaborating on documents Community Discovery & RecommendationsRecently-created and most popular communities accelerate engagementSearch and tag clouds for easy discovery of communitiesRecommended social communities based on your reading activity, social network, and intranet activityCommunity Insights News feed of the latest activity undertaken by other community membersTagging, discussion comments, and document postingUser events and statisticsRSS Subscriptions & Notifications RSS subscriptions to social community updates and newsUpdates and notifications via the location of your choice, including SharePoint, mobile phones, web, and desktop interfacesAutomatic Content Population Automatic population of social communitiesFresh, dynamic, relevant content with community tags and RSS news feedsCommunity Member Display Photo listing of all community membersMouse-over access to profiles for easy people discoverySocial Bookmarking URL tagging directly from internet browsers so content automatically appears within the community for viewing by colleaguesCommunity targeting and commentsTagging & RatingUse tags to describe people, documents, ideas, bookmarks, and more…Rate user-generated content directly within your activity stream, inside document repositories, and within discussion threadsTagging and rating is critical since it helps to drive insight, build recommendations, pinpoint expertise, and hasten the search and reuse of knowledgeSocial Insights about PeopleSocial Sites brings people together. With SharePoint Insights you can:view key colleagues and their “social distance,” with Social Graphssee recommendations on colleague connectionsdiscover expertise and credible resources based on colleague content creation habits and user feedback about those contributions with Knowledge Exploreridentify the most influential contributors and connectors in the organization with the ‘most talked about people’ and ‘top movers’ featuresSocial Insights Activity ReportsClick image to enlargeSocial Insights about ContentSocial Sites allows you to surface content through social media metrics tools without having to dive into the depths of the content repository. Social Sites organically captures and displays expertise with graphical representations in Tag Clouds and Knowledge Explorer. Social reporting: helps you easily discover contributed artifacts that are displayed in the activity streamaggregates and filters content based on explicit and implicit behaviorsidentifies hot topics at any point in timemonitors targets to alert you to spikes of activitySocial Sites Silverlight Search Web PartClick image to enlargeInsights and CommunitiesSocial Sites provides you with the social media metrics and tools you need to ensure your communities flourish and thrive. With social metrics you are able to:access social reporting to track adoption through community member activityview social analytics dashboards to track usage and trends of community activitiesdiscover social communities that might be of interest to you through the recommended communities feature
Simple SharePoint Community CreationEasily-created social SharePoint communities for projects, interests, or activitiesCommunity options for security (public or private), community name, URL, description, and tagsSocial Sites 2010 CommunitiesClick image to enlargeMy Top CommunitiesClick image to enlargeDiscussionsCentral location to engage in rich discussionsDocument Management Repository for creating and collaborating on documents Community Discovery & RecommendationsRecently-created and most popular communities accelerate engagementSearch and tag clouds for easy discovery of communitiesRecommended social communities based on your reading activity, social network, and intranet activityCommunity Insights News feed of the latest activity undertaken by other community membersTagging, discussion comments, and document postingUser events and statisticsRSS Subscriptions & Notifications RSS subscriptions to social community updates and newsUpdates and notifications via the location of your choice, including SharePoint, mobile phones, web, and desktop interfacesAutomatic Content Population Automatic population of social communitiesFresh, dynamic, relevant content with community tags and RSS news feedsCommunity Member Display Photo listing of all community membersMouse-over access to profiles for easy people discoverySocial Bookmarking URL tagging directly from internet browsers so content automatically appears within the community for viewing by colleaguesCommunity targeting and commentsTagging & RatingUse tags to describe people, documents, ideas, bookmarks, and more…Rate user-generated content directly within your activity stream, inside document repositories, and within discussion threadsTagging and rating is critical since it helps to drive insight, build recommendations, pinpoint expertise, and hasten the search and reuse of knowledgeSocial Insights about PeopleSocial Sites brings people together. With SharePoint Insights you can:view key colleagues and their “social distance,” with Social Graphssee recommendations on colleague connectionsdiscover expertise and credible resources based on colleague content creation habits and user feedback about those contributions with Knowledge Exploreridentify the most influential contributors and connectors in the organization with the ‘most talked about people’ and ‘top movers’ featuresSocial Insights Activity ReportsClick image to enlargeSocial Insights about ContentSocial Sites allows you to surface content through social media metrics tools without having to dive into the depths of the content repository. Social Sites organically captures and displays expertise with graphical representations in Tag Clouds and Knowledge Explorer. Social reporting: helps you easily discover contributed artifacts that are displayed in the activity streamaggregates and filters content based on explicit and implicit behaviorsidentifies hot topics at any point in timemonitors targets to alert you to spikes of activitySocial Sites Silverlight Search Web PartClick image to enlargeInsights and CommunitiesSocial Sites provides you with the social media metrics and tools you need to ensure your communities flourish and thrive. With social metrics you are able to:access social reporting to track adoption through community member activityview social analytics dashboards to track usage and trends of community activitiesdiscover social communities that might be of interest to you through the recommended communities feature
Activities streams, Mini Profiles, Micro blogging Including update “Private Message”Share (re-twits)Flag Items – Bookmark Items.Top News – Communities and Hash Tags.Pivot viewer – by Forum, Hash Tags, Authors, etc…