-What are the global B2B Payment Trends for 2021? -What is the Share of B2B Purchasing Running Through Digital, Self-Service Channels in North America? -What is the B2B E-Commerce Transaction Value in China? For answers find the full report available at: https://ystats.com/shop/global-b2b-payment-trends-2021/

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4. 4
GENERAL METHODOLOGY OF MARKET REPORTS
Secondary Market Research
 The reports are compiled based on secondary market research. Secondary research is information gathered from previously published sources. Our reports
are based on information and data acquired from national and international statistical offices, industry and trade associations, business reports, business and
company databases, journals, company registries, news portals and many other reliable sources. By using various sources we ensure maximum objectivity for
reported data. As a result, companies gain a precise and unbiased impression of the market situation.
 Cross referencing of data is conducted in order to ensure validity and reliability.
 The source of information and its release date are provided on every chart. It is possible that the information contained in one chart is derived from several
sources. If this is the case, all sources are mentioned on the chart.
 The reports include mainly data from the last 12 months prior to the date of report publication. Exact publication dates are mentioned in every chart.
Definitions
 The reports take into account a broad definition of B2C E-Commerce, which might include mobile commerce. As definitions may vary among sources, exact
definition used by the source (if available) is included at the bottom of the chart.
Chart Types
 Our reports include text charts, pie charts, bar charts, rankings, line graphs and tables. Every chart contains an Action Title, which summarizes the main
idea/finding of the chart and a Subtitle, which provides necessary information about the country, the topic, units or measures of currency, and the applicable
time period(s) to which the data refers. With respect to rankings, it is possible that the summation of all categories amounts to more than 100%. In this case,
multiple answers were possible, which is noted at the bottom of the chart.
Report Structure
 Reports are comprised of the following elements, in the following order: Cover page, preface, legal notice, methodology, definitions, table of contents,
management summary (summarizing main information contained in each section of report) and report content (divided into sections and chapters). When
available, we also include forecasts in our report content. These forecasts are not our own; they are published by reliable sources. Within Global and Regional
reports, we include all major developed and emerging markets, ranked in order of importance by using evaluative criteria such as sales figures.
Notes and Currency Values
 If available, additional information about the data collection, for example the time of survey and number of people surveyed, is provided in the form of a note.
In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.
 When providing information about amounts of money, local currencies are most often used. When referencing currency values in the Action Title, the EUR
values are also provided in brackets. The conversions are made using the average currency exchange rate for the respective time period. Should the currency
figure be in the future, the average exchange rate of the past 12 months is used.

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METHODOLOGY OF THE CURRENT REPORT
Report Coverage
 This report covers the B2B payment market including recent developments and industry trends. Information both about total B2B payment (all channels) and
B2B E-Commerce payment specifically was included.
 In addition to global developments, selected regional and country insights from four regions are provided, including Asia-Pacific, Europe, North America and
Middle East.
Report Structure
 The report opens with a global chapter. It contains information on global B2B payment developments. These include data on the current size and projections for
the B2B payments market. Furthermore, market trends such as digital transformation and technological disruption are covered on qualitative (text) charts. In
addition, the results of recent surveys of B2B buyers were cited in order to reveal business customers’ expectations with regard to payments.
 Regional chapters follow, ranked by B2B payments market size potential: Asia-Pacific, North America, Europe, and Middle East. Selected quantitative
information for the major markets in these regions, including the USA, Canada, Mexico, China, Japan, Indonesia, Singapore, Hong Kong, Germany, the UK,
Saudi Arabia and the UAE was provided to exemplify the global trends in general B2B payments and business-to-business E-Commerce payments. The type
and scope of information included per country and region varied due to data availability and is intended to illustrate the overall market developments rather than
cover the specific geographies.

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DEFINITIONS
 B2B PAYMENT business-to-business payment transactions across all channels.
 B2B E-COMMERCE
Internet-based transactions between businesses. A broad definition of B2B E-Commerce includes both web-based
sales and sales through other digital and electronic channels, such as EDI-type sales and sales negotiated via
electronic means but not necessarily transacted online, while a narrow definition includes web- and app-based sales
only.
 EDI
electronic data interchange (EDI) is used by businesses to exchange data in electronic format compatible between the
sender and the receiver; through EDI companies and organizations can retrieve information from their internal systems
electronically and send it to other parties via a communications network.
 ERP
enterprise resource planning is a software that allows an organization to manage business by using integrated
applications and automating back office functions.
 ACH
automated clearing house is an electronic system for transferring funds in the USA operated by the National Automated
Clearing House Association (NACHA).
 MOBILE WALLET
a software solution that enables users to store payment credentials, such as credit or debit card information, and use
the stored credentials to pay digitally for transactions made in-store, online or via mobile. Mobile wallets are installed on
mobile devices which are used to complete payments.
 BLOCKCHAIN
a distributed ledger in which transactions are grouped into blocks, and each of the blocks is chained to the previous
block. The blocks are documented across a network relying on cryptographic trust and other mechanisms. A marking
characteristic of blockchain is absence of central authority, with an update possible only through a consensus of the
participants’ majority.
 CROSS-BORDER COMMERCE the sale of goods or services to clients in other countries.
The following expressions and definitions are used in this market report*:
Note: *the definitions used by the original sources might differ from the ones stated on this chart; the exact definition used by each source, where available, is included on the respective
charts

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TABLE OF CONTENTS (1 OF 4)
1. Management Summary
2. Global
• B2B Payment Trends for 2021, June 2021
• B2B Digital Sales, in USD trillion, 2019 & 2020
• B2B E-Commerce Sales, in USD trillion, 2018 – 2020e
• Share of E-Commerce Sales, in % of Total B2B Sales, February 2021
• Share of Digital Channels in B2B Sales Interactions Between Suppliers and Buyers, in % of Total, 2025f
• Total Value of B2B Cross-Border Payments, in USD trillion, 2020e & 2022f
• Share of Instant Payments in Value of Total B2B Transactions, in %, 2020e
• Share of Instant Payments, by Volume and Value, in % of Total B2B Transactions, 2022f
• Share of Instant Payments, in % of Total B2B and Consumer Digital Money Transfer and Banking Payments Value, 2025f
• Share of B2B Payments, in % of Total Instant Payments Value, 2025f
• Top Payment Methods Offered by B2B E-Commerce Businesses, in % of B2B Leaders, November 2020
• Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020
• B2B Electronic Payments, in % of Total Payments, 2019 & 2020
• Top Payment Investment Priorities in the Next 12 Months, in % of B2B Leaders, July 2020
• Companies’ Fintech and Bank Strategies for B2B Payments, in % of B2B Leaders, 2019 & 2020
• Top Factors to Impact B2B Companies’ Decision to Use Fintech Payment Solutions, by Business Size, in % of B2B Leaders, July 2020
• Top B2B Payments Obstacles, by Business Size, in % of B2B Leaders, July 2020
• Likelihood of Organizations Converting Majority of their B2B Payment Made to Suppliers from Checks to Electronic/Digital Payments, in %
of Corporate Practitioners, 2020
• Barriers on Increasing Use of Electronic Payments for B2B Companies, in % of Corporate Practitioners, 2020
• Payment Fraud Attempts after COVID-19 Compared to 2019, in % of Corporate Practitioners, 2020
• Overview of Virtual Cards Usage in B2B Transactions, incl. B2B Virtual Cards, in % of Total Virtual Cards Transaction Value, 2025f
3. North America
3.1. Regional
• Share of B2B Purchasing Running Through Digital, Self-Service Channels, in % of Purchasing Professionals, June 2020

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TABLE OF CONTENTS (2 OF 4)
3. North America (Cont.)
3.2. United States
• B2B E-Commerce Sales, and B2B E-Commerce Sales Combined with E-Procurement, in USD billion, 2019 & 2020
• Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in %, August 2020
• Share B2B SMBs that Saw an Increase in Online B2B Transactions Since COVID-19, in %, September 2020
• Value of B2B Payment Transactions, by Payment Method, in USD trillion, and Breakdown of B2B Payment Methods, in % of Total
Transaction Value, 2021f
• Payment Methods Used For Recurring Purchases, by B2B and B2C and B2B-Only Companies, October 2020
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q1 2020
• Expected Changes in the Percentage of Overdue B2B Invoices Paid Late Over the Next 12 Months, in % of B2B Companies, Q1 2020
3.3. Canada
• Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in %, August 2020
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q1 2020
• Expected Changes in the Percentage of Overdue B2B Invoices Paid Late Over the Next 12 Months, in % of B2B Companies, Q1 2020
3.4. Mexico
• Share of B2B Payments Value Made on Credit, in %, 2019 & 2020e
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q1 2020
• Expected Changes in the Percentage of Overdue B2B Invoices Paid Late Over the Next 12 Months, in % of B2B Companies, Q1 2020
4. Europe
4.1. Regional
• Expected Online Sales Growth by 2023, in % of Leading Manufacturers, 2020
• Change in the Proportion of B2B Sales on Credit Compared to Pre-COVID-19, in % of B2B Companies, Q3 2020
4.2. United Kingdom
• Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in %, August 2020
• Share of Mostly or Fully Automated B2B Payment-Related Processes, by Payment Channel, in % of Senior Decision-Makers, April 2021
• Top Reasons Why B2B Buyers Switched to a New Supplier as a Result of COVID-19, in % of B2B Buyers, April 2020

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TABLE OF CONTENTS (3 OF 4)
4. Europe (Cont.)
4.2. United Kingdom (Cont.)
• Top Aspects of the B2C Customer Experience Would B2B Buyers Like to See, in % of B2B Buyers, April 2020
4.3. Germany
• Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in %, August 2020
• Payment Methods Offered, by All, New and Existing Customers, in % of B2B E-Commerce Companies, January 2021
• Payment Methods Offered, by Company’s Size, in % of B2B E-Commerce Companies, January 2021
• Methods Used to Process Payments Data from Different Channels and Service Providers, by Company’s Size, in % of B2B Omnichannel
Companies, January 2021
5. Asia-Pacific
5.1. Regional
• Market Share of B2B E-Commerce, by Countries, in % of Total E-Commerce Market, 2020e
• B2B Payments Market Revenue, in USD billion, 2018 & 2025f
5.2. China
• B2B E-Commerce Transaction Value, in CNY trillion, and Year-on-Year Change, in %, 2015 – 2020
• Corporate Procurement Purchases E-Commerce Market Size, in CNY trillion, 2019 & 2022f
• Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in %, August 2020
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q2 2021
5.3. Japan
• Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in %, August 2020
• B2B E-Commerce Sales, in JPY trillion, and Penetration, in %, 2015 – 2019
• Overview of JCB Activity on the B2B Payments Landscape Post-COVID-19, June 2021
• Overview of Select B2B Payment Platforms, incl. Fees Charged, June 2021
5.4. Singapore
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q2 2021

10. 10
TABLE OF CONTENTS (4 OF 4)
5. Asia-Pacific (cont.)
5.5. Indonesia
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q2 2021
• Share of B2B Companies that Perceived a Slow Down in Their Clients’ Invoice Payments over the past 12 Months, in %, Q2 2021
5.6. Hong Kong
• Breakdown of B2B Payments, by On-Time, Late, and Written-Offs, in %, Q2 2021
• Share of B2B Companies that Did not Perceive Change in Payment Timing over the Past 12 Months, in %, Q2 2021
6. Middle East
6.1. Regional
• Overview of Mastercard’s Activity Post-COVID-19, June 2021
• Overview of Visa’s Activity Post-COVID-19, June 2021
6.2. Saudi Arabia and UAE
• Overview of the Current State and Businesses’ Expectations in B2B E-Commerce, January 2021
• Share of B2B Companies that Make their Purchases Primarily Online, in %, January 2021
• Share of B2B Companies that Make their Purchases Primarily Online, in %, January 2021

11. 11
1. Management Summary 11 – 13
2. Global 14 – 36
3.
3.1.
3.2.
3.3.
3.4.
North America
Regional
United States
Canada
Mexico
37 – 51
38 – 38
39 – 45
46 – 48
49 – 51
4.
4.1.
4.2.
4.3.
Europe
Regional
United Kingdom
Germany
52 – 64
53 – 55
56 – 59
60 – 64
5.
5.1.
5.2.
5.3.
5.4.
5.5.
5.6.
Asia-Pacific
Regional
China
Japan
Singapore
Indonesia
Hong Kong
65 – 80
66 – 67
68 – 71
72 – 75
76 – 76
77 – 78
79 – 80
6.
6.1.
6.2.
Middle East
Regional
Saudi Arabia and UAE
81 – 86
82 – 83
84 – 86

12. 12
0.90
1.10
1.30
0
1
1
2
2
2018 2019 2020e
in
USD
trillion
B2B E-Commerce sales worldwide were estimated to reach USD 1.3
trillion (EUR 1.08 trillion) in 2020, growing at 18% year-on-year.
Global: B2B E-Commerce Sales, in USD trillion, 2018 – 2020e
Note: the exchange rate applied in the action title is the average rate for five months to May 2021: USD 1 = EUR 0.8294
Source: Mirakl & Webhelp & Roland Berger, February 2021
+22%
+18%

13. 13
The majority of revenue
comes from E-Commerce
55%
Other
45%
As of August 2020, 55% of B2B businesses from the United States
earned the majority of their revenue from E-Commerce.
Survey: based on a survey of 72 full-time commerce leaders – those holding a director or higher leadership role – across the United States, conducted in August 2020
Source: Salesforce, January 2021
United States: Share B2B Organizations that Earn the Majority of their Revenue from E-Commerce, in
%, August 2020

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