A subsidiary of Lagardere Services, AELIA employs 2000 people covering more than 20 airports located in France, UK, Poland. AELIA launched a corporate initiative to reinforce knowledge sharing and promote communication between services. On March 10th, AELIA will launch AELIAPEDIA, their renewed intranet. It will address all AELIA employees, specifically targeting shop advisers who need to have access to a lot of information to do their work. The group chose XWIKI Enterprise Manager to facilitate knowledge building and streamline communication through an easy to use interface totally integrated in the existing information system, at a reduced cost. The call will begin with a presentation on the project stakes and its first results delivered by Jean LEROUX ( AELIA's CIO). Ludovic Dubost (XWIKI's CEO) will then present the suggested solution and its implementation.

1. Aeliapedia: Knowledge
Building with XWiki at
AELIA
Jean Leroux, DSI (Aelia)
Ludovic Dubost, CEO (XWiki SAS)
OW2 Annual Conference will be held on April 1-2, 2009

2. Aelia
One of the leaders in travel
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retail business, operating in
duty free environments
Subsidiary of Lagardere Group
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Turnover: 600 M€
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161 sales outlets
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2 000 employees
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5 countries
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22 airports
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5 ferries
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2 railway stations
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3. Information management in business
A growing volume of unstructured information
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A significant amount of time spent searching for documents
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A need for structure and organization
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An insufficient traditional organization into electronic files
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Knowledge that can get diluted over time
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Transmission of knowledge not formalized
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A new challenge: transferring know-how to other cultures
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4. Aeliapedia in 5 steps
A business tool: a source of information (products, operations,
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promotions, etc.) unique and shared, also available on the
CASH REGISTERS
A tool for transversality
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Unified information, reliable, updated and easily accessible
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Search feature
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Important themes accessible in one click
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A tool to reduce mail traffic and paper consumption
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5. The Aeliapedian’s Profile
Occasional
Readers
Mediator contributor
Available to them is all the
information they need to Responsible for a group of They can react to the content
work (products cards, contributors, they ensure the of some pages by posting
promotions, etc.). reliability of online content comments and via forums.
and manage the comments
added on the pages of which
they are responsible.
Administrator Contributor
They manage the rights of the They develop content within
users and organize the portals their field (ex: products cards,
and spaces (create, delete, SAP user guide, customs, HR
etc.). documentation, etc.)
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6. Outlook
2012
AELIA’s main communication tool
2011
Opening to the outside
2010
Culture AELIAPEDIA
2009
Launch and learning
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7. Key success factors
Reasonable cost
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XWiki allow connecting the company's LDAP directory with the wiki
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User access rights
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Aelia was looking for professional support
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8. Aeliapedia was launched on March 23
Number of pages views the first week: more than 5,000
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Number of views of the homepage : more than 15,500
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Use of the search engine: more than ,3000 requests
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Number of product sheets views: more than 2,000
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More than 7,000 user profiles were consulted
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Number of existing pages: more than 4,000
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9. XWiki SAS
Open Source Startup founded in 2004 by Ludovic Dubost
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– We build wiki-based collaboration solutions
– Collaboration, a key for the success of organizations
15,000 downloads per month
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Important partners
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Main customers
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2008 Turnover: 800 Keuros
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10. XWiki Enterprise Manager (1/2)
Easily manage a wiki farm
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11. XWiki Enterprise Manager (2/2)
Wiki management
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– Wiki creation
– Wiki templates and templates creation
– Archive and delete
– Global search
Centralized user management
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– Create users
– Manage user rights
– User groups
Activity indicators and statistics
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– Dashboard
– Overview
– Statistics
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12. XEM for Aeliapedia: Design
Wikipedia inspired design
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– Sobriety
– Push the content forward
Respect Aelia's visual identity
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Possibility to customize the intranet
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– Colors
– Logo
– ...
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13. Aeliapedia: Homepage
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14. XEM for Aeliapedia: Navigation
Efforts have been made on navigation
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– Cross-wiki search
– Transparent navigation between the farm's different wikis
– Each wiki homepage is a portal
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15. Aeliapedia: Search engine
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16. Aeliapedia: Portals
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17. XEM for Aeliapedia: Content
XWiki and structured data
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– Product sheets
– Sales outlet cards
– User profiles
– ...
Data export (.csv)
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Various types of content
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– Multilingual lexicon
– Photos and logos albums
– Blog Aelia news
– ...
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18. Aeliapedia: Product Sheet
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19. Aeliapedia: User Profile
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20. XEM pour Aeliapedia: Integration
LDAP integration
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– Automatic import of the users (and of their personal data)
– Deleting inactive accounts
– Groups creation and management (marketing, DOSI...)
Rights management
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– Precise rights management: for users and groups
depending on wikis
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21. Aeliapedia: Directory
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22. Thanks for your attention.
Any Question?
OW2 Annual Conference will be held on April 1-2, 2009