Xsolla is a company that provides payment and storefront solutions for game publishers. They offer fully localized user experiences with over 700 payment methods and 80 currencies supported. Their services include storefront management, reporting and analytics, fraud protection, and 24/7 customer support in multiple languages. Xsolla uses advanced technologies like smart algorithms and data analytics to simplify the purchase process and provide insights into sales performance.

1. Xsolla Company Overview
Spring 2015

2. Xsolla – innovative solutions for game publishing
Localized User Experience
Fully localized user interface, local
prices and payment methods
NextGen Technologies
Smart algorithms designed to
simplify the purchase flow
Reporting & Analytics
Sales analytics and performance
monitoring tool with assigned roles
Storefront Management
Comprehensive in-game store
management system
Fraud Protection &
Customer Support
Robust fraud prevention
system and 24/7 multilingual
customer support
Spring 2015

3. Fully Localized User Experience
700+ payment methods
Domestic credit cards, prepaid & gift cards, e-wallets,
online banking, cash, e-pins, mobile (PSMS & carrier
billing), ISP billing, etc.
Smart payment page layout powered by PayRank or
customized by you
80 currencies
User interface localized in 19 languages
Spring 2015

4. Storefront Management at Your Fingertips
Manage virtual items, virtual currency, bundles
& packages, recurring subscriptions
Run targeted promo campaigns to encourage
spontaneous purchases
Increase average transaction value by offering
progressive discount program
Set smart prices in local currencies to reflect
user purchasing power in each region
(9.99 USD / 9.99 EUR / 299 RUB)
Spring 2015
Let users redeem coupons for discounts, bonus
items, currency or game time

5. Next Generation Technologies
Customize storefront UI to
match game’s aesthetics
Simplify payment process with
1-click payment and auto-reload
functionality
Prioritize payment methods
according to their relevance to
the user, user location and
purchase history - automatically
or manually
Distribute credit card traffic among
various processors to save on cross-
border fees and improve transaction
success rate - all within one sleek credit
card form
Spring 2015
Store change from purchases made with
payment methods with fixed price points
different from yours and let users use it
towards future purchases
Consolidate multiple merchant
accounts under 1 API, while keeping
direct financial relationships with
payment providers

6. Subscriptions and Auto-Reload
Recurring billing is available for all
major credit cards, as well as a
number of alternative payment
methods, such as: bitcoin, PayPal,
Skrill, Qiwi, Yandex Money,
Webmoney and counting.
For payment methods that don’t
support recurring billing Xsolla has
implemented invoicing (requires
user confirmation) and payment
reminders via email.
Spring 2015

7. Customer Support
English, Russian, German, French,
Spanish, Portuguese
Payment Related
Customer Support
Dispute
Resolution
Manual
Review
24/7/365
Online chat, Toll-free
lines, E-mail
Cross-ticket Zendesk integration
Refund and chargeback
management according to the
pre-approved policy
24/7 team of fraud analysts
performs manual reviews of all
cases in the “MAYBE” range
instead of automatic rejection
Spring 2015
Real-time access to customer
support tickets

8. Fraud Protection
Robust Filters
Unusual Transaction
Activities Monitoring Game Specific Analysis
Actual & device IP/time-zone/
language consistency check
Unusual device and device
settings (e.g. screen resolution)
Proxy server usage
Prior chargeback activity
Too many transactions with
one card/email/device
Unusually large payment
amount
IP/email/device
inconsistencies
Other fraud-like patterns
Character level
Registration date
Purchase history
In-game transfers
Spring 2015
Manage anti-fraud rules and black lists directly from your Merchant Account!

9. Real-Time Reporting
Log into your Merchant Account to get an instant access to all
essential dashboards, comprehensive reports, customer
support log files and important notifications. Or get it via API!
Stay on top of the key metrics to streamline
processes surrounding user behavior, marketing and
finances.
Spring 2015

10. RobustAdvanced Analytics Powered By Slemma
Use advanced analytic tools provided by data visualization platform Capsidea for in-depth
analysis of your project’s performance. Absolutely free of charge!
Spring 2015

11. Partners
Spring 2015

12. Offices
South Korea
Seoul
USA
HQ, Los Angeles, CA
Russia
Perm
Spring 2015

13. Xsolla Business Development Team
bizdev@xsolla.com
www.xsolla.com
+1 818 435 6613
Get started!