[WSO2 Summit Sydney 2019] Beyond API Strategy - Achieving API Value Optimisation

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In this slide deck, Matt Lewis, Managing Director - Capability Wise, describes how his organisation has been working with various Australian Government agencies to help them better understand the motivations, desires and needs of their key API Consumers. This is preparing them to deliver secure, integrated and event-driven government services and responsive policy interventions.

Technologie

INTEGRATION SUMMIT 2019
Beyond API Strategy
Achieving API Value Optimisation
Presented by: Matt Lewis – Capability Wise Pty. Ltd.
INTEGRATION

INTEGRATION SUMMIT 2019
About Us
Consulting
Services
Technology
Services
• Digital Strategy & Planning
• Standards Adoption
• Enterprise Agility
• User Centred Design &
Process Re-invention
• Integration
• APIs
• Blockchain

INTEGRATION SUMMIT 2019
• Death by Strategy
• A Product Management Approach to APIs
• Why are we doing this?
• What do our customers need?
• What is our go to market strategy?
• Key Question - How do we generate value for our
customers?
APIs + Poor Strategy = Limited Success

INTEGRATION SUMMIT 2019
• Why isn’t anyone using my API?
• Why is everyone using my API on Friday at 5pm?
• Security, risk and other lovely things..
You open the API Flood Gates… and then:

INTEGRATION SUMMIT 2019
You open the API Flood Gates… and then:
Understand the Customer Journey
Understand the Digital Supply Chain
Before

INTEGRATION SUMMIT 2019
• 1.0 is never the end!
• Establishing sustainable capability
• Skills, capacity, productivity
• Sustainable platform
• Feedback Loops, triage and responsive resolution
Prepare for ongoing change

INTEGRATION SUMMIT 2019
• Observability
• Community
• Co-design
Expect the unexpected (and don’t miss it…)

INTEGRATION SUMMIT 2019
Contact Us
Come and chat with me throughout the day,
or
Email me at:
matt@capabilitywise.com.au

INTEGRATION SUMMIT 2019
THANK YOU
wso2.com

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