Course material

1. (Mt) – 2 questions
UNIT I STUDY GUIDE The Foundation for Team Success Course Learning Outcomes for Unit
I Upon completion of this unit, students should be able to: 1. Summarize the determinants of
high-performance teams. 1.1 Discuss the four Cs of team performance. 1.2 Explain how each
of the four Cs contributes to improved performance. 4. Explain the importance of teamwork
in an organization. 4.1 Explain the two types of self-directed work teams and the three
generic team types. 4.2 Discuss how an organization’s context of culture, structure, and
systems supports teamwork. Reading Assignment Chapter 1: The Search for the High-
Performing Team Chapter 2: Context: Laying the Foundation for Team Success Please use
the Business Source Complete database in the CSU Online Library to read the following
article: Warrick, D. D. (2014). What leaders can learn about teamwork and developing high
performance teams from organization development practitioners. OD Practitioner, 46(3),
68-75. Unit Lesson This unit begins with a brief history of team building. The first efforts to
improve organizations came from Tgroups (training groups) and from the National Training
Laboratories in Silver Spring, Maryland. Participants in T-groups learned to communicate in
a more open and honest manner, accept responsibility for their behavior, and engage in
relationships based on equality rather than on hierarchy or status. In 1968, Campbell and
Dunnette conducted a study of the impact of T-groups on organizational performance. They
concluded that while T-groups did help individuals become more comfortable with their
ability to manage interpersonal relationships, T-groups had virtually no impact on
organization or team performance. The team-building paradigm was created to shift from
an unstructured T-group to a more focused and defined process for training a group in
collaborative work and problem solving. BSL 4060, Team Building and Leadership 1 UNIT x
STUDY GUIDE Title The four Cs of high-performing teams were developed as a platform to
build effective teams. The first C is context, or the organizational environment. According to
Dyer, Dyer, and Dyer (2013), questions to consider in relation to the first C include the
What type of team (e.g., task team, decision team, self-
organization’s culture, structure, and processes support teamwork? The second C is
composition, or the skills, attitudes, and experience of the team members. According to
extent do they have the interpersonal and communication skills required to coordinate

2. and informal processes that are independent of individuals. According to Dyer, et al.,
effective meetings, make effective decisions, and effectively communicate, including giving
resolve disputes or disagreements? The fourth C is change. Management teams need to
change and adapt to be effective over time (Dyer et al., 2013). At the conclusion of this unit,
students should understand the context of a team and the importance of the four Cs in the
design and building of high performing teams When designing high-performing teams, one
must realize that conflict can arise and must be dealt with immediately. If no action is taken
to address or resolve conflicting issues, team morale, motivation, and productivity can
decrease. BSL 4060, Team Building and Leadership 2 High-performing teams consist of
members whose attitudes, skills, and competencies will enable them to UNIT x STUDY
GUIDE achieve team goals. As these team members build effective relationships, theyTitle
are more likely to successfully communicate, make decisions, and set goals that will benefit
the organization as a whole. Therefore, their objectives are accomplished, and members
become more cognizant of his or her strengths. Weaknesses are also identified, and changes
are made in order to improve team performances (Dyer et al., 2013). In most organizations,
if employees are constantly complaining or resigning, there is an obvious reason for
discontent. In some cases, the problems stem from above. Leadership is huge in instilling
faith and support in the hearts of members. In addition, team members like to know that
their supervisors are willing to do the same work as they are asked to perform, that they are
honest in their delivery of information and feedback, and that they are vision-oriented to
create opportunities for each team member to excel in various respects and to contribute
successfully to the team’s milestones. When laying the foundation for team success, it is
imperative that leaders know the steps necessary to build an effective team, understand the
importance of rewarding team members for their work, and continuously being offered
team development opportunities. Supervisors must always ask themselves this question:
“Does the organization’s context of culture, structure, and systems support teamwork?”
Click the link below to view an interactive tutorial from MyCourseTools on the qualities
inherent in a good manager and some important management theories. You may have to
copy and paste the link into your browser if you are not able to access it by clicking.
http://www.http://www.pearsoncustom.com/mct-
enterprise/asset.php?isbn=1256689785&id=12190 Click on the link below to view an
interactive tutorial from MyCourseTools on group behavior.
http://media.pearsoncmg.com/pcp/pls/pls_mycoursetools/fufillment/mct_1256689785_cs
u/org_behavior/lesso n_06/default.htm References Campbell, J., & Dunnette, M. (1968).
Effectiveness of t-group experiences in managerial training and development. Psychological
Bulletin, 70, 73-103. Dyer, W. G. Jr., Dyer, J. H. & Dyer, W. G. (2013). Team building: Proven
strategies for improving team performance (5th ed.). San Francisco, CA: Jossey-Bass. BSL
4060, Team Building and Leadership 3