course material

1. (Mt) – ACCI Management MDIT Company Culture and Structure Report
Unformatted Preview Individual Report: Template Title Page Executive Summary (250-300
words – not included in the word count) Table of Contents Introduction (Please provide
appropriate headings and subheadings. Consider discussing the purpose of the report as
well as how you are planning to achieve the purpose. Do not provide specifics of your
recommendations here. Summarise the issue.) Body (Please provide appropriate headings
and subheadings. Discuss what may have caused the issues based on the current
organizational structure and culture. Discuss what organisational culture is and how it
affects performance. Also discuss organisational structure including tall structures vs flat
structures. You are required to critically analyse advantages and disadvantages of the
concepts you discuss. Please support your arguments with academic literature.)
Recommendations (Please provide appropriate headings and subheadings. Based on the
discussions in the body of the report, provide recommendations on what and how to
implement changes to the company. In your recommendations, you must address the issues
identified above in terms of organizational culture and structure and provide your
proposals to solve them. Use academic references when appropriate.) References • Please
use Latrobe-Harvard Style referencing. • Please do not use web sites as your sources. Refer
to journal articles, practitioner journal (e.g.: The Economist) and to your reading / text
book. It is expected that you will have 5-10 good academic references. Note that the
executive summary, title page, table of contents, list of illustrations/tables, references, and
appendices are not included in the 2000-word count. Assessment Instructions (MGT1FOM:
Individual Report) 1. Please Read the case study. 2. The context of the assessment; a. You
are a management consultant b. Your client is M & D IT Pvt Ltd (MDIT) c. You will analyse
the information presented in the case study. d. You will present your analysis along with
recommendations in a report. 3. Preparing the report; a. Prepare the format suitable for the
purpose. Use the template provided as a guide. i. Linespacing 1.5 or 2 ii. Include a table of
contents. iii. Use meaningful headings and subheadings b. Analysing the issues; i. Identify
the existing structure by analyzing the information given in the case study of how the
organization has been set up. ii. Consider the structural issues associated with the
organisation. (What are the characteristics of existing structure and what are the
disadvantages of such structure) iii. Consider the cultural issues associated with the
organisation. (Use the Competing values framework in your analysis) c. Provide a
discussion of the issues identified i. Relate these issues to the theories and concepts you
learnt. ii. Provide references where necessary. d. Provide recommendations i. Good

2. recommendations are specific and actionable. Note that the executive summary, title page,
table of contents, list of illustrations/tables, references, and appendices are not included in
the 2000-word count. Individual Report: Case Study M & D IT Pvt Ltd (MDIT) is a medium
size IT company based in Melbourne. They have 120 employees. Their main business areas
are; 1. IT infrastructure implementation 2. IT support 3. Cyber security consulting MDIT has
a hierarchical organizational structure with three departments specialised in the above
three business areas. In addition, they have following departments providing support
services to the company; 1. Accounting and Finance Department 2. Human Resource
Department 3. Sales Department MDIT mainly serves business clientele. They have a loyal
customer base; however, as of recent some customers were not happy with the company as
MDIT was not able to meet the service levels agreed with the customers. In addition, MDIT
business growth has been well below the industry growth. Ian Murray and Jenny Darling
are the co-owners of the company and they have built this company during the past 20
years. They have hired you as a business consultant to help them grow their business as
well improve customer satisfaction. Ian has recently conducted an employee survey and has
provided you with the results. Some of the employee comments are given below; “We do not
have enough staff to do the work.” “We have too many managers and assistant managers.
We do not have enough people to do the job” “Decision making process in the company
takes too long. Too much paper work and too many approvals to get – to implement any
thing around here” “People are working in silos; nobody wants to help other departments
even though we are all in the same industry” “It is about the culture of this company. We
cannot attract new recruits. Even the ones we recruit, do not stay with us for long” “There is
too much red tape and hierarchy. We can do so much better, if we collaborate” You are
required to present a report to Ian and Jenny with your recommendations. In your analysis,
you are required to consider “Competing values framework” and Organisation structures.
Your recommendations should include cultural changes and structural changes to the
organisation.