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Swearing in the Workplace - Wrike Workplace Behavior Survey 2016 Results (Part 1)

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https://www.wrike.com/blog/swearing-workplace-announcing-part-1-wrikes-2016-work-management-survey/ - We ran a survey across 1,542 workers addressing language and informality in the workplace. Turns out, the majority of people do swear in the workplace (57%), however 41% feel that swearing is too casual and unprofessional. Here are some other findings from our survey. (This is part 1 of our Workplace study. More results to come.)

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Swearing in the Workplace - Wrike Workplace Behavior Survey 2016 Results (Part 1)

  1. 1. Summary, September 2016 Workplace Behavior Survey
  2. 2. Slide 2Workplace Behavior Survey In September 2016, Wrike surveyed 1,542 workers in the US in a variety of roles and industries including marketing, IT, R&D, finance, and human resources about their workplace behavior, including the prevalence of swearing in the workplace, common sentiment toward swearing in the workplace, and how the behavior of others in the office influences our own behavior. Wrike Workplace Behavior Survey Read on!
  3. 3. Slide 3Workplace Behavior Survey When it comes to swearing in the workplace, the top sentiments are: • It is too casual and feels unprofessional (41%) • It causes awkward moments (39%) • It doesn’t make a difference to me (36%) • It can result in hurt feelings (30%) Some of the other views include: it reflects the passion our team has for their work (30%), it contributes to negative culture (29%), it makes conveying ideas and feelings easier (28%), and it increases the potential for hostility between colleagues (27%). It is too casual and feels unprofessional It causes awkward moments It doesn’t make a difference to me It can result in hurt feelings It reflects the passion our team has for their work It contributes to negative culture It makes conveying ideas and feelings easier It increases the potential for hostility between colleagues It makes the workplace more fun It leads to other inappropriate behavior It strengthens the relationships between team members It contributes to positive culture 41% 39% 36% 30% 30% 29% 28% 27% 24% 22% 21% 11% Views on swearing in the workplace
  4. 4. Slide 4Workplace Behavior Survey Do you swear in the workplace? • 57% of respondents admit to swearing in the workplace • 43% of respondents do not swear in the workplace Among the respondents that answered ‘No’ to swearing in the workplace, the top two explanations are: • Out of respect for my colleagues (51%) • It’s against my values to swear (45%) • Only 4% of respondents claimed not to swear because it would result in reprimanding Among the respondents that answered ‘No’ to swearing in the workplace, 36% are bothered when others swear at work and 20% would consider filing an official complaint due to colleagues’ use of swearing. Swearing in the workplace
  5. 5. Slide 5Workplace Behavior Survey For participants who don’t swear in the workplace: • 63% have colleagues that swear openly in the office Yes Yes No No 63% 93% 38% 7% Swearing among colleagues For participants who do swear in the workplace: • 93% have colleagues that swear openly in the office This seems to indicate that having colleagues who swear openly in the workplace is associated with a higher likelihood that you yourself also swear.
  6. 6. Slide 6Workplace Behavior Survey How often do you swear in the workplace? • Occasionally - I swear casually a few times a week (49%) • Daily - a couple times a day (25%) • Rarely - usually accidentally, but it happens (16%) • Frequently - it’s part of our culture at my workplace to let ‘em fly (11%) Daily - a couple times... Occasionally - I swear... Rarely - usually... Frequently - it’s part of... 25% 49% 16% 11% Frequency with which workers swear
  7. 7. Slide 7Workplace Behavior Survey Where are you most likely to swear? • My desk (67%) • Private meetings (55%) • Happy hours (38%) • Kitchen / Break room (36%) • 28% of respondents report they swear ‘anywhere’ Kitchen / Break Room Face-to-face convos My Desk On the phone Anywhere Hallway None Happy Hours On our workflow tool Team Meetings Over email Private Meetings Over instant messanger 36% 94% 28% 23% 2% 38% 3% 30% 8% 55% 30% 67% 36% Where workers swear What communication channel(s) do you swear on? • Face-to-face convos (94%) • On the phone (36%) • Over instant messenger (30%) • Over email (8%) • On workflow tool (3%) While people seem to be very comfortable swearing in person, they seem less willing to do so where the language will exist long-term in a recorded trail (messenger, email, etc.).
  8. 8. Slide 8Workplace Behavior Survey Who do you swear in front of? • Peers (80%) • Closest colleagues (75%) • Managers (55%) • Direct reports (39%) • Executives (30%) Peers Frequently My closest colleagues Rarely Direct reports Executives I don’t interact with clients Managers Never 80% 2% 30% 39% 8% 55% 62% 75% 28% Who workers swear in front of Do you swear in front of clients? • Frequently (2%) • Rarely (28%) • Never (62%) 66% of respondents say they are more likely to swear if their boss swears, while 25% report ‘it doesn’t matter.’ 41% of respondents say they are more likely to swear in front of colleagues that are close to their age group, while 54% report that age is not a factor.
  9. 9. Slide 9Workplace Behavior Survey Do you prefer working in an environment in which swearing is present? • It doesn’t matter (54%) • Yes (35%) • No (11%) Yes I don’t care either way I’m very happy with it No I’m somewhat happy with it I’m somewhat unhappy with it I’m very unhappy with it It doesn’t matter 35% 35% 44% 1% 54% 4% 11% 16% Environmental preferences How do you feel about the language used at your workplace? • I’m very happy with it (44%) • I don’t care either way (35%) • I’m somewhat happy with it (17%) • Only .6% reported being very unhappy with the language used at their workplace 33% of respondents would not consider accepting a position in an organization in which swearing was strictly banned.
  10. 10. Slide 10Workplace Behavior Survey Millennials (18-29) – • 66% report swearing in the workplace – 13% swear frequently – 28% swear daily – 49% swear occasionally – 10% swear rarely Gen X, Baby Boomers (30+) – • 54% report swearing in the workplace – 10% swear frequently – 23% swear daily – 50% swear occasionally – 17% swear rarely 80% of millennials are more likely to swear if their boss swears, while only 61% of Gen X, Baby Boomer workers say the same. Only 22% of millennials are bothered when others swear in the workplace, while almost twice as many (40%) Gen X, Baby Boomer workers say the same. Millennials v Gen X, Baby Boomers
  11. 11. Slide 11Workplace Behavior Survey When it comes to swearing in the workplace, the top sentiments among millennials are: • It doesn’t make a difference to me (45%) • It makes conveying ideas and feelings easier (39%) • It reflects the passion our team has for their work (36%) • It strengthens the relationships between team members (34%) It causes awkward moments It makes conveying id... It is too casual and... It doesn’t make a... It doesn’t make a... It reflects the passion... It contributes to negative... It strengthens the... It can result in hurt... It makes the workplace mo... 43% 39% 45% 45% 32% 34% 32% 34% 33% 36% Millennials v Gen X, Baby Boomers (cont. 2) When it comes to swearing in the workplace, the top sentiments among Gen X, Baby Boomers are: • It is too casual and feels unprofessional (45%) • It causes awkward moments (43%) • It doesn’t make a difference to me (33%) • It contributes to negative culture (32%)
  12. 12. Slide 12Workplace Behavior Survey Do you swear in the workplace? • Millennial execs, managers – 80% say yes • Gen X, Baby Boomer execs, managers – 56% say yes After face-to-face, the second most common communication channel Gen X, Baby Boomer workers report swearing on is the phone (38%) followed by instant messenger (25%). Perhaps unsurprisingly, among millennials, the results are flipped; the second most common communication channel millennial workers report swearing on is instant messenger (42%) followed by the phone (31%). Millennial men • 66% report swearing at work • 27% are bothered when others swear in the workplace • 22% would consider filing an official complaint due to colleagues’ use of swearing • Most swear occasionally (38%) or daily (37%) • 77% are more likely to swear if if their boss swears • 47% prefer working in an environment in which swearing is present Millennial women • 67% report swearing at work • 18% are bothered when others swear in the workplace • 15% would consider filing an official complaint due to colleagues’ use of swearing • Most swear occasionally (60%) or daily (20%) • 83% are more likely to swear if if their boss swears • 40% prefer working in an environment in which swearing is present Millennials v Gen X, Baby Boomers (cont. 3) Millennial Men v Millennial Women
  13. 13. Slide 13Workplace Behavior Survey Women – • 60% report swearing in the workplace – 8% swear frequently – 21% swear daily – 53% swear occasionally – 19% swear rarely Men – • 55% report swearing in the workplace – 13% swear frequently – 28% swear daily – 46% swear occasionally – 13% swear rarely While more women seem to swear in the workplace than men, the men who swear in the office do it at a higher frequency than women. Women v Men
  14. 14. Slide 14Workplace Behavior Survey When it comes to swearing in the workplace, the top sentiments among women are: • It is too casual and feels unprofessional (39%) • It doesn’t make a difference to me (39%) • It causes awkward moments (36%) • It makes conveying ideas and feelings easier (29%) It doesn’t make a... It doesn’t make a... It is too casual and... It is too casual and... It causes awkward moments It causes awkward moments It makes conveying id... It reflects the passion... 42% 39% 43% 39% 34% 29% 34% 29% 34% 36% It contributes to negative... It can result in hurt... Women v Men (cont. 2) When it comes to swearing in the workplace, the top sentiments among men are: • It is too casual and feels unprofessional (43%) • It causes awkward moments (42%) • It doesn’t make a difference to me (34%) • It can result in hurt feelings (34%)
  15. 15. Slide 15Workplace Behavior Survey Tech - 59% report swearing in the workplace – 32% swear frequently or daily Professional services - 61% report swearing in the workplace – 42% swear frequently or daily Finance - 62% report swearing in the workplace – 34% swear frequently or daily Healthcare - 64% report swearing in the workplace – 45% swear frequently or daily Government - 53% report swearing in the workplace – 24% swear frequently or daily Education – 48% report swearing in the workplace – 24% swear frequently or daily Yes Yes No No 59% 53% 41% 47% Swearing by industry Government Tech
  16. 16. For more articles on productivity and the workplace, visit the blog: www.wrike.com/blog

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