1. HET GLAZEN ZIEKENHUIS

2. BLACK BOX
• Smelly, fearfull, unpopular
• Filled with stressed people
• Lossof control, dignity,
personality
• Communication disaster

3. HYPERCOMPLEX SOCIETY
• Doctors
• Nurses
• Management
• Technology
• Patients
• Insurance
• Politics

4. CAN WE BEAT THE SYSTEM?
• YES WE CAN!
• Is it safe?

5. REALLY LISTEN!
NOT
LIKE
THIS

6. BECOME SERVICE MINDED
• Secretaries
• Nurses
• Doctors
• Organisation

7. CLARIFY A PATIENTS PATH
• What's going to happen
• When
• Where
• Who
• What's next

8. MAKE KNOWLEDGE
AVAILABLE
• Communication through
Social and internet
based media
• Get people to use it!
• Get your organisation to
invest in it

9. PUBLISH STATISTICS!
• What do we do?
• How do we do it?
• Benchmark!

10. ALLOW PATIENTS IN

11. LET PATIENTS HELP!

12. CREATE CARETEAMS

13. INTERSTITIELE CYSTITIS

14. IC PATIENTEN
• Chronic pelvic pain/urge
• No cure, just care!
• Chronic care consumers
• Data chaos

15. IC KLINIEK

16. PATIENT OWNED IC CLOUD
• Personal IC file
• Organised info
• Gateway to IC knowledge

17. IC COMMUNITY
• Share experience
• Discus options
• Choose treatment
• Easily accessibel

18. CONTINOUS COMMUNITY
MONITORING
• Weekly team meeting
• Cloud info available
• Tailored follow up

19. REALITY OR FICTION?
• Just do it!

20. THX!