NCCET Webinar - Turn-Key Training: How to Launch a NEW Program in 90 Days. Learn more at http://www.nccet.org

1. Turn Key
Turn-Key
Training:
How to
Launch a
NEW
Program in
90 Days
November 18, 2009
•With in-house resources 2:00 pm EST
Bill Holmes, Pima Community College
Holmes
•With a partnership
Sandy Jones, Anne Arundel Community College

2. A New Program in 90 Days
with I H
ith In-House Resources
R
Bill Holmes
Pima Community College

3. Goal: Satisfied Customers

4. I.D.E.A.
• Identify Principle Activities
• Determine Interdependencies
• Estimate Resource Needs
• Act to Implement

5. Identify Principle Activities
3. Presentation
Backward Planning 2. Logistics
1. Planning

6. Determine Interdependencies
1.Hardware
People, Parts & 2.Cooling ti
2 C li time
Processes
3.Boss has
3B h
blueberry allergy
y gy

7. Estimate Resource Needs
1.Ingredients
Logistics
2.Time
3.Personnel
“Bandwidth”
Bandwidth

8. Act to Implement
1.Bake
Coordination
2.Transport
3.Deliver to Client

9. Polling Question
What Do You Do Best?
At
A my institution, we are b at:
i i i best
• Id if i Principle Activities
dentifying P i i l A i i i
• Determining Interdependencies
• Estimating Resource Needs
• Acting to Implement

10. Intro to Homeland Security
I.D.E.A. • Contract
• Federal Agency
F d lA
• Identify Principle Activities • Pima Community College
• Determine Interdependencies • Curriculum prefix
p • New course
• New outline
• Estimate Resource Needs
• Instructors
• Act to Implement
p • Knowledge & Experience
g p
• Certification & Hire
• Logistics
• Classrooms
• Textbooks

11. Intro to Homeland Security
Timeline
Research Prepare
Initial curriculum & College Class
TSA s g s
S signs syllabus &
phone instructors; signs
i Begins
contract registration
call identify contract
forms
classrooms
25 Jun 09 31 Jul 09 29 Aug 09 29 Sep 09
Meet with local client, identify students, Books
complete instructor hiring, load new
g Ordered
curriculum
96
Days

12. Other I.D.E.A. Programs
in 90 Days
• 8 hours of non-credit customer service
training for a local shuttle company
– D l customized curriculum
Develop t i d i l
• 10 hours of CEU for radiological
technologists
– Market the open enrollment class
open-enrollment

13. Tip: Look for Adobe Acrobat &
PowerPoint from .edu Sources
Homeland Security S e a rc h Advanced Search
.pdf
Need more tools? or
Results per page:
p p g .edu
edu .ppt
Language:
File Type:
Search within a site or domain:
Often not copyrighted and ready for classroom use

14. Tip: Use a Checklist
Client: Transportation Security Administration Notes
Contact: Airport Arthur, Ph 999-9339 TSA HQs: Tom Tunes, Ph
Email TucsonAA@dhs.gov 202-454-6969
Contract: Approved 29 Aug 09
Course Info: GOV 101, “Intro to Homeland Security” New course outline
9/29/09 – 12/17/09 approved 7/24/09
Instructors: Sue Simmons & Ken Kline HR paperwork OK
Classroom: Classroom 105 or at TSA training room Details in syllabus
Master Schedule: Course Numbers 90611 & 90614 Term 201009
Student Forms: Registration, Syllabus, FERPA 1 student with “hold”
Textbooks: 48 ordered 8/29/09; received 9/14/09 Delivered to TSA 24 Sep
Invoice: Emailed to TSA HQs 9/25/09 TSA needs before 30 Sep

15. That’s all from Tucson…

16. A New Program in 90 Days with
Partnerships: Keep Your Friends
Close and Your Competition Cl
Cl dY C titi Closer
Sandy J
S d Jones
Anne Arundel Community College

17. Main Points:
• Background
• Why Develop Partnerships?
• Why Partner with the Competition?
• Defining the Competition
• Characteristics of a Great Partner
• Benefits to the Partner
• Not All Partnerships Are Good Partnerships
p p

18. Polling Question
• How many partners do you work with in a
g
given year on course/programming
y p g g
related activities?
a) Less than 10
ess t a 0
b) 10 – 20
c) 20 – 30
d) 30 +

19. Why Develop Partnerships?
• Expand course offerings
• Great way to start p g
y programs that may have high start-up costs
y g p
• Increase enrollment and revenue
• Capitalize on another organization’s assets
– Curriculum
– Facilities
– Marketing Ability
– Brand Recognition

20. Expand Course Offerings
ff

21. Lower Start-Up Costs

22. Increase Enrollment and Revenue

23. Capitalize On Another
Organization’s Assets

24. Why Partner with the Competition?

25. Defining the competition…
f
• Any entity offering education/training
opportunities within y
pp your area of service
– Internal
• Credit departments
p
– External
• Businesses, agencies, organizations – for profit,
non-profit

26. A Few Examples…

27. A Few Examples…

28. Polling Question
• What are the benefits to the partner of
working with your college?
g y g
a) Marketing through your non-credit schedule
of classes
b) Strong brand recognition of your college in
the community
c) Use of college facilities
d) All of the above

29. Benefits to the Partner
f
• Marketing with no up-front costs
– Schedule of classes
– W b Si
Web Site
• Linking with an institution of higher
education provides credibility and expertise
• Facilities
• CEUs
C Us
• Non-credit certificates

30. Partners To Consider
• Local and Regional Associations
• Chamber of Commerce
• Local businesses
• Local proprietary schools
• Associations/Organizations that your faculty are
affiliated with

32. Questions

33. OpusWorks from The Quality Group
p y p
• E-Learning Content – Since 1992
Interactive Video/Multimedia
Blended (e-)Learning
Laser Discs, CDs, Manual Customization
• OpusWorks e-Platform – Since 2001
Portals – Branded Access
Conductor – Administration/Management
Composer – Customization, Development
• Key OpusWorks Attribute: 100% Web-based
Design: Flexible and Intuitive
Mix ‘n Match Content: Off-the-Shelf, Customized, Custom
Developers: SMEs and e-Learning Experts
e Learning
Uses: Strategic Deployments, Organizations, Communities

34. About The Quality Group
• The Quality Group has been providing customized,
blended e-Learning solutions for leading g
g g global
corporations and academic institutions since 1992. Our
solutions include engaging content ranging from Lean, Six
Sigma, SPC and Basic Statistics to Project Management
,Employability Soft Skills (our WinAt-Work series) and ISO
9000 Internal Auditor Traininng
• TQG has partnered with some of the top Colleges and
Universities in the country. Since 2004, these colleges and
universities have trained 8,000 individuals and companies
using TQG’s e-Learning.

35. A Reputation for Innovation
• Corporate Clients
BofA:
B fA 50% f t d l
faster developmentt
Seagate: Ideal for Complex Certifications
CSX: Key Enabler
AT&T: Game Changer g
• Academic Partners
CPCC
Cuyahoga Community College
C h C it C ll
• Content & Consulting Partners
MSSC
Alamo Learning Systems
Juran Institute

36. OpusWorks Conductor (Delivery)
p ( y)
Interlinked Portals … Unique Portal Admin & Databases
Seamless C
S l Connectivity
ti it … Tactical
T ti l LMS for e-Learning
f L i

37. www.thequalitygroup.net/library.asp
q yg p y p