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Putting You On The Map /Tracking geotagged
location data in Brandwatch Analytics
Nick Taylor nickt@brandwatch.com | Tel: +44 (0)1273 234 290
Brandwatch /What we do
Crawling
the web
1
Analysis
2
Action
3
• Queries
• 22 Boolean
Operators
• 80m+ sites
crawled
• 25 languages
• Sentiment
analysis
• Categories,
Filters and
Rules
• Influence and
Audiences
• Alerts and
Signals
• Reports
• Engagement
and Partners
© 2015 Brandwatch | www.brandwatch.com 2
• Brandwatch is a social intelligence platform launched in 2007
• Founded in Brighton /Now with offices in London, Germany and the US
• Over 1000 /Brands and organizations use Brandwatch today
Customer Requests /Why build a geotagged map?
Our customers wanted to see their data in context
• Bank wanted to see mentions around a specific branch – to provide offers, highlight
broken ATMs
• Retailer wanted to see where they have delivery problems, understand why they
have a bad reputation in the South West
• A travel company wanted to see a heat map of people talking about them
• Analyst wanted to see regional buzz to inform decision makers in that business
• Retailer wanted to see how responses to a campaign spread across
city/country/world
© 2015 Brandwatch | www.brandwatch.com 3
Geotagged Maps /Visualizing global mentions
© 2015 Brandwatch | www.brandwatch.com 4
Geotagged Maps /Cluster view
© 2015 Brandwatch | www.brandwatch.com 5
Geotagged Maps /Sentiment view
© 2015 Brandwatch | www.brandwatch.com 6
Zoom /Street or building level accuracy
• Ability to zoom and see how mentions are distributed within a neighborhood or
building
© 2015 Brandwatch | www.brandwatch.com 7
Zoom /Street or building level accuracy
© 2015 Brandwatch | www.brandwatch.com 8
Geotagged Maps /Visualizing global mentions
© 2015 Brandwatch | www.brandwatch.com 9
Customer Requests /Why build a geotagged map?
Filtering the data lets you detect trends, opportunities and risks more easily by
adding context.
• Sentiment
• Author
• Impact/Influence
• Categories
• Time
© 2015 Brandwatch | www.brandwatch.com 10
Zoom /Street or building level accuracy
• Tracking mentions of the Holborn Fire on 1st April 2015
© 2015 Brandwatch | www.brandwatch.com 11
Zoom /Street or building level accuracy
© 2015 Brandwatch | www.brandwatch.com 12
• Tracking the Hashtag #BBCQT
during the three leaders’
appearances
• David Cameron – Blue
• Ed Miliband – Red
• Nick Clegg – Yellow
• The periods during which each
party leader is on stage are
clear from the burst of
conversations about them
New Features /What’s coming next?
We’ve already had feedback from people using the maps and have come up
with some ideas of our own.
• Animated replays
• Location Query
• Area Topics / Demographics
• Categories and Tags
• Custom Map Designs
• Personalized Pins
© 2015 Brandwatch | www.brandwatch.com 13
The Future /What will it be used for?
We look forward to seeing how our customers and partners use the technology
in new and innovative ways .
• Advertising
• Venues, Stores, Travellers
• Market Research
• Analyzing Regions, Surveying Specific Audiences
• Campaigns
• Measurement, Engagement, Competitions
• Journalism
• Sourcing/Confirming Witnesses, Detecting Scoops
• Customer Service / Reputation Management
• Alerting Local Staff, Detecting Local Issues
© 2015 Brandwatch | www.brandwatch.com 14
Thanks for
Listening!
© 2015 Brandwatch | www.brandwatch.com 15

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Nick taylor, brandwatch

  • 1. Putting You On The Map /Tracking geotagged location data in Brandwatch Analytics Nick Taylor nickt@brandwatch.com | Tel: +44 (0)1273 234 290
  • 2. Brandwatch /What we do Crawling the web 1 Analysis 2 Action 3 • Queries • 22 Boolean Operators • 80m+ sites crawled • 25 languages • Sentiment analysis • Categories, Filters and Rules • Influence and Audiences • Alerts and Signals • Reports • Engagement and Partners © 2015 Brandwatch | www.brandwatch.com 2 • Brandwatch is a social intelligence platform launched in 2007 • Founded in Brighton /Now with offices in London, Germany and the US • Over 1000 /Brands and organizations use Brandwatch today
  • 3. Customer Requests /Why build a geotagged map? Our customers wanted to see their data in context • Bank wanted to see mentions around a specific branch – to provide offers, highlight broken ATMs • Retailer wanted to see where they have delivery problems, understand why they have a bad reputation in the South West • A travel company wanted to see a heat map of people talking about them • Analyst wanted to see regional buzz to inform decision makers in that business • Retailer wanted to see how responses to a campaign spread across city/country/world © 2015 Brandwatch | www.brandwatch.com 3
  • 4. Geotagged Maps /Visualizing global mentions © 2015 Brandwatch | www.brandwatch.com 4
  • 5. Geotagged Maps /Cluster view © 2015 Brandwatch | www.brandwatch.com 5
  • 6. Geotagged Maps /Sentiment view © 2015 Brandwatch | www.brandwatch.com 6
  • 7. Zoom /Street or building level accuracy • Ability to zoom and see how mentions are distributed within a neighborhood or building © 2015 Brandwatch | www.brandwatch.com 7
  • 8. Zoom /Street or building level accuracy © 2015 Brandwatch | www.brandwatch.com 8
  • 9. Geotagged Maps /Visualizing global mentions © 2015 Brandwatch | www.brandwatch.com 9
  • 10. Customer Requests /Why build a geotagged map? Filtering the data lets you detect trends, opportunities and risks more easily by adding context. • Sentiment • Author • Impact/Influence • Categories • Time © 2015 Brandwatch | www.brandwatch.com 10
  • 11. Zoom /Street or building level accuracy • Tracking mentions of the Holborn Fire on 1st April 2015 © 2015 Brandwatch | www.brandwatch.com 11
  • 12. Zoom /Street or building level accuracy © 2015 Brandwatch | www.brandwatch.com 12 • Tracking the Hashtag #BBCQT during the three leaders’ appearances • David Cameron – Blue • Ed Miliband – Red • Nick Clegg – Yellow • The periods during which each party leader is on stage are clear from the burst of conversations about them
  • 13. New Features /What’s coming next? We’ve already had feedback from people using the maps and have come up with some ideas of our own. • Animated replays • Location Query • Area Topics / Demographics • Categories and Tags • Custom Map Designs • Personalized Pins © 2015 Brandwatch | www.brandwatch.com 13
  • 14. The Future /What will it be used for? We look forward to seeing how our customers and partners use the technology in new and innovative ways . • Advertising • Venues, Stores, Travellers • Market Research • Analyzing Regions, Surveying Specific Audiences • Campaigns • Measurement, Engagement, Competitions • Journalism • Sourcing/Confirming Witnesses, Detecting Scoops • Customer Service / Reputation Management • Alerting Local Staff, Detecting Local Issues © 2015 Brandwatch | www.brandwatch.com 14
  • 15. Thanks for Listening! © 2015 Brandwatch | www.brandwatch.com 15