An insurance robo advisor is a software program that can perform some of the tasks currently done by an insurance agent online. It provides benefits for both agencies and customers by allowing agencies to serve more customers at once consistently, and allowing customers to access advice on their own schedule. Agencies can teach software their expertise through knowledge engineering and guided conversations. This allows them to provide personalized advice to customers automatically through a software agent in the same way they would in person.

1. Insurance Robo Advisor
A brief glimpse at the near future from Duke Williams

2. Not Really Like This

3. Current Scary Thought

4. It is Not Versus , It is Plus

5. Using Technology

6. A Digital You for Specific Tasks

7. Present for Past 3 Years

8. Welcome Insurance Robo Advisor

9. What is an Insurance Robo Advisor
A software program which performs some of the tasks
currently done by an insurance agent.

10. What is an Insurance Robo Advisor
A software program which performs some of the tasks
currently done by an insurance agent.
These tasks are done online.

11. What is an Insurance Robo Advisor
A software program which performs some of the tasks
currently done by an insurance agent.
These tasks are done online.
Robo Insurance Advisors provide benefits for both
the agency which makes them available and the
customer who uses them.

12. Agency Benefits
You make some of the services you provide available
to an immensely larger number of customers and
prospects.

13. Agency Benefits
You make some of the services you provide available
to an immensely larger number of customers and
prospects.
You can provide this service to an unlimited number
of people at the same time. Effectively you are able to
be in more than one place at one time.

14. Agency Benefits
You make some of the services you provide available
to an immensely larger number of customers and
prospects.
You can provide this service to an unlimited number
of people at the same time. Effectively you are able to
be in more than one place at one time.
You provide your knowledge and expertise 168 hours
a week instead of the 40 hours a week your office is
open.

15. Agency Benefits
You make some of the services you provide available
to an immensely larger number of customers and
prospects.
You can provide this service to an unlimited number
of people at the same time. Effectively you are able to
be in more than one place at one time.
You provide your knowledge and expertise 168 hours
a week instead of the 40 hours a week your office is
open.
Your advice and services are absolutely consistent.

16. Agency Benefits
You make some of the services you provide available to an
immensely larger number of customers and prospects.
You can provide this service to an unlimited number of
people at the same time. Effectively you are able to be in
more than one place at one time.
You provide your knowledge and expertise 168 hours a
week instead of the 40 hours a week your office is open.
Your advice and services are absolutely consistent.
You have an electronic trail of exactly the advice you gave
each and every customer or prospect.

17. Customer Benefits
They get the very best professional advice every time.

18. Customer Benefits
They get the very best professional advice every time.
They get the advice on their schedule.

19. Customer Benefits
They get the very best professional advice every time.
They get the advice on your schedule.
They spend as long as they want or need to get the
advice. They never have to feel guilty about taking up
too much of their advisor’s time.

20. Knowledge Engineering
The professional insurance agent can “teach” software
the things they know.

21. Guided Conversations
You direct the software to ask questions exactly the
same way you would ask them.

22. Guided Conversations
You direct the software to ask questions exactly the
same way you would ask them.
You have the questions change dynamically based on
the answers to previous questions.

23. Guided Conversations
You direct the software to ask questions exactly the
same way you would ask them.
You have the questions change dynamically based on
the answers to previous questions.
You offer personalized, customized advice and
suggestions through your software agent to your
customers and prospects.

24. Guided Conversations
You direct the software to ask questions exactly the
same way you would ask them.
You have the questions change dynamically based on
the answers to previous questions.
You offer personalized, customized advice and
suggestions through your software agent to your
customers and prospects.
This is the exact same advice you would have offered
in a face to face conversation.

25. Renewal Check Up

26. Renewal Check Up

27. Renewal Check Up

28. Renewal Check Up

29. Renewal Check Up

30. Renewal Check Up

31. Machine Learning

32. Machine Learning

33. Value to Your Agency
Documented Results
Auto insurance renewal retention rates went from
83.73% to 88.88%.
Homeowner insurance renewal retention rates went
from 89.51% to 92.82%.

34. Value to Your Agency

35. Value to Your Agency

36. Other Uses
FAQ’s
Frequently Asked Questions become Frequently
Answered Questions

37. Current State of FAQ’s

38. Frequently Answered
Questions

39. Answers

40. Answers & Advice

41. Other Uses
Policy Check Ups
Allows prospects to tell you about their existing
policy and you can give them your thoughts on how
to improve their coverage

42. Policy Check Up

43. Policy Check Up

44. Create a Relationship
This is the conversation before you try to sell
Give your prospects free, professional answers and
advice
Create trust and value
Then sell

45. An Extension of You

46. EchoSage.com
To learn more about the tool used in this presentation
visit echosage.com