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SOCIAL MEDIA
For the Independent Professional
What is Social Media?
2


        Social Media is:
          Digital   Word of Mouth!
              Anywhere online where people can talk to you, about you,
               or about your business.

          Interactive      word of mouth [ or “word of mouse” ]
              Forums, Networks, Peer Review Sites, Blogs,
               Directory Listings & Peer Aggregators




                     Social Media for the Independent Professional   NAWBO
Social Media Statistics
3


       If Facebook were a country, it would have the
        world’s 3rd largest population
       Ashton Kutcher and Brittany Spears have more
        Twitter followers than the population of Sweden,
        Israel, Switzerland, Ireland, Norway, Panama
       25% of search results for the worlds Top 20 largest
        Brands are links to user-generated content.
       78% of customers trust peer recommendations over
        advertisements
                  Social Media for the Independent Professional   NAWBO
Social Media Statistics
4


       70% of web searches are for finding local
        businesses, products and services
       67% of local consumers have consulted online
        customer reviews of local businesses
       There are 80 million name searches on Google
        each day – Have you Googled your name?
        And Did you like what you found?



                  Social Media for the Independent Professional   NAWBO
Why Use Social Media?
5

       Personal Branding
       Increase Traffic to your Main website
       Improve SEO & Increase Search Engine Relevance
       Stay in the Mind’s Eye of your prospects/clients
       Establish yourself as an expert
       Manage (control) how you are perceived/received by
        your audiences
       Stay connected to client in a fashion they prefer in
        advance of that ultimate conversion
       Educate Consumers and Referral Partners

                   Social Media for the Independent Professional   NAWBO
SEO-SEM-Search Engine Relevance
6




           Social Media for the Independent Professional   NAWBO
Strategies for Effective Use
7


       Your Customer Knows Best
       Social Media Isn’t Necessarily Free
       Don’t Measure Success by Follower Counts
       Social Media Doesn’t Equal Self Promotion
       Learn from the Experts
       Get Help without Relinquishing Your Identity



                   Social Media for the Independent Professional   NAWBO
Where to Build Your Presence
8


       Website or Blog
       LinkedIn
       Facebook
       Twitter
       YouTube
       Mass E-Mail Campaigns
       Industry Networks & Directory Sites


                  Social Media for the Independent Professional   NAWBO
Where to Build Your Presence
9


       Website or Blog – is a must. Why? Control!
         Visually   & Verbally present who you are
            set the tone for your brand and marketing message
            Educate your audience(s)
            Define “What I can do for you?” for clients/referral
             partners
         Hub/launch    pad to all of your social networks
         Define the user experience

         Track statistics & user data

         Centralize your SEO and Search Relevance

         Set-up User opt-in
                    Social Media for the Independent Professional NAWBO
Website or Blog
10




             Social Media for the Independent Professional   NAWBO
Where to Build Your Presence
11


        LinkedIn – Professional Networking
          Fillin Profile Completely - Professional Headshot Photo
          Build a Network of Industry Partners & Clients

          Build a Network of Referral Partners (rolodex)

          Find & Engage Prospects directly

          Get Noticed through discussion groups

          Polling

          Share expertise, articles through Status Updates

          Drive traffic to your website or blog


                    Social Media for the Independent Professional   NAWBO
LinkedIn
12




                Social Media for the Independent Professional   for NAWBO
Where to Build Your Presence
13


        Mass E-Mail
          Control the Message
          You go to them, and make them come to you

          Track user statistics

          Create urgency and calls to action

          Inform, Educate, Resonate

          Stay in their mind’s eye




                     Social Media for the Independent Professional   NAWBO
E-Mail Campaigns
14




            Social Media for the Independent Professional   NAWBO
Where to Build Your Presence
15


        Facebook – Networking & Branding
          Create  a Personal Brand BizPage - Customize
          Build a Landing Page

          Load it with engaging content
              Photo Ads, Videos Shorts, Webinars, Video Testimonials, Link
               to Blogs, Articles, Discussions
          Event
               Pages (speaking engagements)
          Update often, and engage your audience




                       Social Media for the Independent Professional   for NAWBO
Facebook (business page)
16




             Social Media for the Independent Professional   for NAWBO
Where to Build Your Presence
17


        Twitter – Microblogging
          Drive Traffic to main website (shortli.nk)
          Monitor & Share news from your industry

          Brand yourself visually w. custom background

          Be made #searchable (#hastags)

          Share content from others (re-tweet)

          Credit other @users (@mentions)

          Share expertise, articles through Tweets a few times a
           day or week.

                    Social Media for the Independent Professional   NAWBO
Twitter
18




               Social Media for the Independent Professional   NAWBO
Where to Build Your Presence
19


        YouTube
          Client
                Testimonial Video
          Webinar Video / Interviews / Advice / How-To

        Industry Networks & Directory Listings
          Find
              industry networks – be present
          Web Directory Listing Sites – presence/inbound traffic

          Chamber of Commerce listings




                    Social Media for the Independent Professional   NAWBO
YouTube
20




               Social Media for the Independent Professional   NAWBO
Challenges to Moving Forward
21


        Don’t Have Time
        Not Sure Where to Get Started
        Not Sure What to Talk About
        Can’t Deal with the Noise
        Concerned about my Privacy
        Intimidated by the technology
        There’s too much competition
        There’s not enough ROI

                   Social Media for the Independent Professional   for NAWBO
How to Get Started
22


        Start Writing: Profile/Bio
            About yourself - Your elevator speech
            Your Value Proposition & Marketing Message
            Define what sets you apart
            Lists of ideas/topics you can write about
        Gather your Digital Assets
            Photos, Logos, White Papers (down-loadables), FAQs, Links
        Determine your Goals and KPIs
        Determine which tools you will use to drive traffic to
         your website
                        Social Media for the Independent Professional   for NAWBO
Show me the Way!
23




            Social Media for the Independent Professional   NAWBO
How to Get Started
24


        Define your audience(s)
            Clients/Prospects, Industry Partners, Referral Partners
        Define Goals and Set Standards/Measurements for Success
        Define your Social Media Maintenance schedule
            Blog: good: 1x/month; better: 2x/month; best: 1x/week
            Social Networks: Few times a week, if not daily
            Peer Review Sites: 2x month
        Set up the actual networks
            Facebook, LinkedIn, Twitter, YouTube, Blog, Google+
        Add Links to Profiles in your e-mail’s signature
                         Social Media for the Independent Professional   for NAWBO
How do I know its working?
25


        Google Analytics
          Detailed    Page, User, Traffic Stats, Referral/Keyword
        Facebook Insights
          Viral   Reach, People Talk, “Likes,” Shares
        Wordpress Stats
          Clicks,   Referral Traffic, Keyword Traffic
        Constant Contact Reports
          Opens,    Click Thru, Bounce


                        Social Media for the Independent Professional   NAWBO
How do I know its working?
26




             Social Media for the Independent Professional   NAWBO
Any Questions?
27


        Download Presentation & Resources
          williamguth.com/nawbo.html




                              williamguth
                              Web Project Manager




                   Social Media for the Independent Professional   NAWBO

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Social Media Independent Professionals

  • 1. SOCIAL MEDIA For the Independent Professional
  • 2. What is Social Media? 2  Social Media is:  Digital Word of Mouth!  Anywhere online where people can talk to you, about you, or about your business.  Interactive word of mouth [ or “word of mouse” ]  Forums, Networks, Peer Review Sites, Blogs, Directory Listings & Peer Aggregators Social Media for the Independent Professional NAWBO
  • 3. Social Media Statistics 3  If Facebook were a country, it would have the world’s 3rd largest population  Ashton Kutcher and Brittany Spears have more Twitter followers than the population of Sweden, Israel, Switzerland, Ireland, Norway, Panama  25% of search results for the worlds Top 20 largest Brands are links to user-generated content.  78% of customers trust peer recommendations over advertisements Social Media for the Independent Professional NAWBO
  • 4. Social Media Statistics 4  70% of web searches are for finding local businesses, products and services  67% of local consumers have consulted online customer reviews of local businesses  There are 80 million name searches on Google each day – Have you Googled your name? And Did you like what you found? Social Media for the Independent Professional NAWBO
  • 5. Why Use Social Media? 5  Personal Branding  Increase Traffic to your Main website  Improve SEO & Increase Search Engine Relevance  Stay in the Mind’s Eye of your prospects/clients  Establish yourself as an expert  Manage (control) how you are perceived/received by your audiences  Stay connected to client in a fashion they prefer in advance of that ultimate conversion  Educate Consumers and Referral Partners Social Media for the Independent Professional NAWBO
  • 6. SEO-SEM-Search Engine Relevance 6 Social Media for the Independent Professional NAWBO
  • 7. Strategies for Effective Use 7  Your Customer Knows Best  Social Media Isn’t Necessarily Free  Don’t Measure Success by Follower Counts  Social Media Doesn’t Equal Self Promotion  Learn from the Experts  Get Help without Relinquishing Your Identity Social Media for the Independent Professional NAWBO
  • 8. Where to Build Your Presence 8  Website or Blog  LinkedIn  Facebook  Twitter  YouTube  Mass E-Mail Campaigns  Industry Networks & Directory Sites Social Media for the Independent Professional NAWBO
  • 9. Where to Build Your Presence 9  Website or Blog – is a must. Why? Control!  Visually & Verbally present who you are  set the tone for your brand and marketing message  Educate your audience(s)  Define “What I can do for you?” for clients/referral partners  Hub/launch pad to all of your social networks  Define the user experience  Track statistics & user data  Centralize your SEO and Search Relevance  Set-up User opt-in Social Media for the Independent Professional NAWBO
  • 10. Website or Blog 10 Social Media for the Independent Professional NAWBO
  • 11. Where to Build Your Presence 11  LinkedIn – Professional Networking  Fillin Profile Completely - Professional Headshot Photo  Build a Network of Industry Partners & Clients  Build a Network of Referral Partners (rolodex)  Find & Engage Prospects directly  Get Noticed through discussion groups  Polling  Share expertise, articles through Status Updates  Drive traffic to your website or blog Social Media for the Independent Professional NAWBO
  • 12. LinkedIn 12 Social Media for the Independent Professional for NAWBO
  • 13. Where to Build Your Presence 13  Mass E-Mail  Control the Message  You go to them, and make them come to you  Track user statistics  Create urgency and calls to action  Inform, Educate, Resonate  Stay in their mind’s eye Social Media for the Independent Professional NAWBO
  • 14. E-Mail Campaigns 14 Social Media for the Independent Professional NAWBO
  • 15. Where to Build Your Presence 15  Facebook – Networking & Branding  Create a Personal Brand BizPage - Customize  Build a Landing Page  Load it with engaging content  Photo Ads, Videos Shorts, Webinars, Video Testimonials, Link to Blogs, Articles, Discussions  Event Pages (speaking engagements)  Update often, and engage your audience Social Media for the Independent Professional for NAWBO
  • 16. Facebook (business page) 16 Social Media for the Independent Professional for NAWBO
  • 17. Where to Build Your Presence 17  Twitter – Microblogging  Drive Traffic to main website (shortli.nk)  Monitor & Share news from your industry  Brand yourself visually w. custom background  Be made #searchable (#hastags)  Share content from others (re-tweet)  Credit other @users (@mentions)  Share expertise, articles through Tweets a few times a day or week. Social Media for the Independent Professional NAWBO
  • 18. Twitter 18 Social Media for the Independent Professional NAWBO
  • 19. Where to Build Your Presence 19  YouTube  Client Testimonial Video  Webinar Video / Interviews / Advice / How-To  Industry Networks & Directory Listings  Find industry networks – be present  Web Directory Listing Sites – presence/inbound traffic  Chamber of Commerce listings Social Media for the Independent Professional NAWBO
  • 20. YouTube 20 Social Media for the Independent Professional NAWBO
  • 21. Challenges to Moving Forward 21  Don’t Have Time  Not Sure Where to Get Started  Not Sure What to Talk About  Can’t Deal with the Noise  Concerned about my Privacy  Intimidated by the technology  There’s too much competition  There’s not enough ROI Social Media for the Independent Professional for NAWBO
  • 22. How to Get Started 22  Start Writing: Profile/Bio  About yourself - Your elevator speech  Your Value Proposition & Marketing Message  Define what sets you apart  Lists of ideas/topics you can write about  Gather your Digital Assets  Photos, Logos, White Papers (down-loadables), FAQs, Links  Determine your Goals and KPIs  Determine which tools you will use to drive traffic to your website Social Media for the Independent Professional for NAWBO
  • 23. Show me the Way! 23 Social Media for the Independent Professional NAWBO
  • 24. How to Get Started 24  Define your audience(s)  Clients/Prospects, Industry Partners, Referral Partners  Define Goals and Set Standards/Measurements for Success  Define your Social Media Maintenance schedule  Blog: good: 1x/month; better: 2x/month; best: 1x/week  Social Networks: Few times a week, if not daily  Peer Review Sites: 2x month  Set up the actual networks  Facebook, LinkedIn, Twitter, YouTube, Blog, Google+  Add Links to Profiles in your e-mail’s signature Social Media for the Independent Professional for NAWBO
  • 25. How do I know its working? 25  Google Analytics  Detailed Page, User, Traffic Stats, Referral/Keyword  Facebook Insights  Viral Reach, People Talk, “Likes,” Shares  Wordpress Stats  Clicks, Referral Traffic, Keyword Traffic  Constant Contact Reports  Opens, Click Thru, Bounce Social Media for the Independent Professional NAWBO
  • 26. How do I know its working? 26 Social Media for the Independent Professional NAWBO
  • 27. Any Questions? 27  Download Presentation & Resources  williamguth.com/nawbo.html williamguth Web Project Manager Social Media for the Independent Professional NAWBO

Hinweis der Redaktion

  1. You’ve tried social media and gotten nowhere. Not sure where customers are online? Ask – it may generate a conversation, giving you insight how to engage with them. Your time is valuable –plan accordingly. Measure success by the quality of your customer engagement. Who engages and at what level. Show the person behind the company – and focus on customers, not company Take the lead from major players, and other industries. You can’t do all the works yourself.
  2. Not sure where customers are online? Ask – it may generate a conversation, giving you insight how to engage with them. Your time is valuable –plan accordingly. Measure success by the quality of your customer engagement. Who engages and at what level. Show the person behind the company – and focus on customers, not company Take the lead from major players, and other industries. You can’t do all the works yourself.