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Online Recruitment Testing
 and Pre-selection Tools

    Presentation by Will Corder
Contents
Page
3.   Introduction
4.   Online Testing
      –       Overview
      –       Benefits
      –       Drawbacks
      –       Evaluation
8.        Pre-selection Recruitment Tools
      –       Overview
      –       Benefits
      –       Drawbacks
      –       Applications for Operon
13.       Summary
14.       Recommendations & Benefits
15.       Questions


11/18/2008                              Presentation for Operon by Will Corder   2
Introduction
Pre selection tools and screening can be used to great effect in the
   recruitment and selection process if applied correctly and consistently.

If used without control or consistency, they can hinder the recruitment
    process and do considerable harm.

This presentation explains the applications and effectiveness of online testing
   and explores the benefits and possible limitations encountered.



11/18/2008                 Presentation for Operon by Will Corder             3
Online Testing - Overview
• Psychometrics:
      – Personality, motivation, vocational
                                            •
        or occupational interests        Used by less than 30% UK
      – Not usually timed                companies
      – No right or wrong answer            •
                                         Recruitment selection process
                                       • Personal Professional Development
• Hard Skills:                         • Organisational Development
   – Performance, skills and knowledge
                                       • Out placement and redeployment
      – Literacy, numeracy, reasoning etc
      – Frequently timed
      – Answers are right or wrong


11/18/2008                     Presentation for Operon by Will Corder    4
Online Testing – The Benefits:
                 Saves Time & Money!
•                                                •
    Automates the process                             Reduces time spent qualifying CVs and
                                                      subsequent interviews
•   Easily accessible for users
                                                 •    Can provide applicants with insight into
•   Removes test administration
                                                      employer
•   Can be effectively adapted to most
                                                 •    Consistency of process is achieved
    roles
                                                 •    Robust, objective and error free
•   Quick to administer
                                                 •    Can improve the candidate experience
•   Speeds up process
                                                      overall
•   Reduces time to fill
•   Focuses interview time on most
    suitable candidates
•   Can reduce training budget

11/18/2008                    Presentation for Operon by Will Corder                         5
Online Testing – The Drawbacks:
    Deterrent, Complex, Perception
•                                                •
    Applicants may be deterred by tests               Tests are generally unsupervised –
                                                      open to cheating
•   Seen as impersonal
                                                 •    Candidates do not see the value
•   Results must be robustly validated
                                                 •    Confidentiality issues
•   Results may be effected by candidates’
                                                 •
    situation and perception of test                  Not all applicants have internet access
•   Require training in usage and
    interpretation of results
•   Results must be normalised to gave
    meaning
•   Overwhelming array of tests available
    in the marketplace


11/18/2008                    Presentation for Operon by Will Corder                            6
Online Testing – Evaluation:
          Consistency, Comms, Validity
    Online testing is a highly effective tool
    when:
                                                                 – Results have been normalised
      –      Recruitment process is robust
                                                                 – Results have been validated – what does
      –      Employer brand is built
                                                                   ‘good’ look like in our organisation?
      –      Attraction strategy is effective
                                                                 – Used consistently and fairly
      –      Used in conjunction with other selection
                                                                 – Adds to candidate experience
             tools
                                                                 – Non discriminatory
      –      Tests are relevant to job / person
             specification
      –      Strong reasons for test
      –      Confidentiality is assured and adhered to
      –      Feedback is given to user
      –      Administered and interpreted correctly


11/18/2008                             Presentation for Operon by Will Corder                                7
Pre-selection Tools – Overview:
    Self select, Assessment, Checking
• Pre screening questions            •              Role play
     – Killer questions              •              Group exercise
     – Ranking questions             •              In tray exercise
•   CV / Application Screening       •              Skills testing
•   Telephone Interview (TIV)        •              References
•   Competency Based Interview (CBI) •              CRB Check
•   Strength Based Interview (SBI)   •              Credit Check
•   Biographical Interview (BI)      •              POVA
•   Assessment Centres               •              Qualifications
•   Presentation                     •              Memberships

11/18/2008                  Presentation for Operon by Will Corder     8
Pre-selection Tools – Benefits:
           Saves Time & Money!
• Particularly useful where high           • Measurable
  volume of applicants                     • Used in conjunction
• Generally easy to implement              • Linked to staff & org
• Wide range available                       development
• Quick to screen
• Applicant pool reduced
• Achieves consistency
• Some automation

11/18/2008              Presentation for Operon by Will Corder       9
Pre-selection Tools – The Drawbacks:
  Perception, Deterrent, Lose Talent
      •                                                     •
             Deters applicants                                  Misinterpretation
      •                                                     •
             Can lengthen process                               Subjective
      •                                                     •
             May miss strong applicants                         Administrative burden
      •                                                     •
             Easily over-used                                   Heavy use of resources




11/18/2008                        Presentation for Operon by Will Corder                 10
Pre-selection Tools: Applications
•   Cleaner Vacancy
      –      Volume of applicants
      –      Unskilled applicants
      –      Foreign applicants

•   Finance Office Administrator
      –      Volume of applicants
      –      Specific general qualifications
      –      Specific experience

•   Mechanical Building Services Project Engineer
      –      Low volume of applicants
      –      Professional qualification
      –      Specific personal qualities




11/18/2008                                     Presentation for Operon by Will Corder   11
Role                Skills / Requirements /     Pre-selection tools /         Drawbacks        Benefits
                    Knowledge                   testing

Cleaner             UK work entitled            Killer question               Open to error,   Easy, effective, free
                                                                              deception
                    CRB                         CRB Check                     Cost & time      Regulatory compliance
                                                                                               Quick & cheap
                    H&S & CCOSH                 Online Test                   Cheating         Robust
                    Prioritise Work             Online Test                   Resources        Personal
                    Cleaning duties             TIV                           Resources
Finance Office      GCSEs                       Killer question               Open to error,   Easy, effective, free
Administrator                                                                 deception
                    Computer literacy           Online test &                 Cheating         Quick & cheap
                                                BI
                    Finance experience          CV sift                       Lying, Time      Easy
                    Flexible and strong         CBI                           Resources        Robust
                    team player
Mechanical          Chartered Engineer          Qualification check           Cost & time      Robust
Building Services   Ability to exercise         Psychometric                  See previous     Robust
Project Engineer    initiative
                    Outstanding comms           Group exercise                Resource         Effective

 11/18/2008                               Presentation for Operon by Will Corder                                       12
Summary
    Innovative online testing and pre-selection tools, if
    implemented and utilised in the right way adds value to an
    established recruitment process by:

      •      Improving candidate experience
      •      Driving cost & efficiency
      •      Improving employee engagement
      •      Improving retention
      •      Raising company performance

11/18/2008                   Presentation for Operon by Will Corder   13
Recommendations & Benefits
      • Recruitment process / policy developed
              Applications tracked
              Cost, efficiency, effectiveness and adherence monitored
      • Employer brand development
              Produces volume of engaged applicants
              Increases direct applications
      • Recruitment website portal developed
              Facilitates easier testing, application, communication
              Saves money
      • Online testing & selection tools developed
      • Occupational Psychology Role Analysis
              Enables effective testing



11/18/2008                           Presentation for Operon by Will Corder   14
Vision




11/18/2008   Presentation for Operon by Will Corder   15
Questions?




11/18/2008   Presentation for Operon by Will Corder   16

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Using Pre selection tools in recruitment

  • 1. Online Recruitment Testing and Pre-selection Tools Presentation by Will Corder
  • 2. Contents Page 3. Introduction 4. Online Testing – Overview – Benefits – Drawbacks – Evaluation 8. Pre-selection Recruitment Tools – Overview – Benefits – Drawbacks – Applications for Operon 13. Summary 14. Recommendations & Benefits 15. Questions 11/18/2008 Presentation for Operon by Will Corder 2
  • 3. Introduction Pre selection tools and screening can be used to great effect in the recruitment and selection process if applied correctly and consistently. If used without control or consistency, they can hinder the recruitment process and do considerable harm. This presentation explains the applications and effectiveness of online testing and explores the benefits and possible limitations encountered. 11/18/2008 Presentation for Operon by Will Corder 3
  • 4. Online Testing - Overview • Psychometrics: – Personality, motivation, vocational • or occupational interests Used by less than 30% UK – Not usually timed companies – No right or wrong answer • Recruitment selection process • Personal Professional Development • Hard Skills: • Organisational Development – Performance, skills and knowledge • Out placement and redeployment – Literacy, numeracy, reasoning etc – Frequently timed – Answers are right or wrong 11/18/2008 Presentation for Operon by Will Corder 4
  • 5. Online Testing – The Benefits: Saves Time & Money! • • Automates the process Reduces time spent qualifying CVs and subsequent interviews • Easily accessible for users • Can provide applicants with insight into • Removes test administration employer • Can be effectively adapted to most • Consistency of process is achieved roles • Robust, objective and error free • Quick to administer • Can improve the candidate experience • Speeds up process overall • Reduces time to fill • Focuses interview time on most suitable candidates • Can reduce training budget 11/18/2008 Presentation for Operon by Will Corder 5
  • 6. Online Testing – The Drawbacks: Deterrent, Complex, Perception • • Applicants may be deterred by tests Tests are generally unsupervised – open to cheating • Seen as impersonal • Candidates do not see the value • Results must be robustly validated • Confidentiality issues • Results may be effected by candidates’ • situation and perception of test Not all applicants have internet access • Require training in usage and interpretation of results • Results must be normalised to gave meaning • Overwhelming array of tests available in the marketplace 11/18/2008 Presentation for Operon by Will Corder 6
  • 7. Online Testing – Evaluation: Consistency, Comms, Validity Online testing is a highly effective tool when: – Results have been normalised – Recruitment process is robust – Results have been validated – what does – Employer brand is built ‘good’ look like in our organisation? – Attraction strategy is effective – Used consistently and fairly – Used in conjunction with other selection – Adds to candidate experience tools – Non discriminatory – Tests are relevant to job / person specification – Strong reasons for test – Confidentiality is assured and adhered to – Feedback is given to user – Administered and interpreted correctly 11/18/2008 Presentation for Operon by Will Corder 7
  • 8. Pre-selection Tools – Overview: Self select, Assessment, Checking • Pre screening questions • Role play – Killer questions • Group exercise – Ranking questions • In tray exercise • CV / Application Screening • Skills testing • Telephone Interview (TIV) • References • Competency Based Interview (CBI) • CRB Check • Strength Based Interview (SBI) • Credit Check • Biographical Interview (BI) • POVA • Assessment Centres • Qualifications • Presentation • Memberships 11/18/2008 Presentation for Operon by Will Corder 8
  • 9. Pre-selection Tools – Benefits: Saves Time & Money! • Particularly useful where high • Measurable volume of applicants • Used in conjunction • Generally easy to implement • Linked to staff & org • Wide range available development • Quick to screen • Applicant pool reduced • Achieves consistency • Some automation 11/18/2008 Presentation for Operon by Will Corder 9
  • 10. Pre-selection Tools – The Drawbacks: Perception, Deterrent, Lose Talent • • Deters applicants Misinterpretation • • Can lengthen process Subjective • • May miss strong applicants Administrative burden • • Easily over-used Heavy use of resources 11/18/2008 Presentation for Operon by Will Corder 10
  • 11. Pre-selection Tools: Applications • Cleaner Vacancy – Volume of applicants – Unskilled applicants – Foreign applicants • Finance Office Administrator – Volume of applicants – Specific general qualifications – Specific experience • Mechanical Building Services Project Engineer – Low volume of applicants – Professional qualification – Specific personal qualities 11/18/2008 Presentation for Operon by Will Corder 11
  • 12. Role Skills / Requirements / Pre-selection tools / Drawbacks Benefits Knowledge testing Cleaner UK work entitled Killer question Open to error, Easy, effective, free deception CRB CRB Check Cost & time Regulatory compliance Quick & cheap H&S & CCOSH Online Test Cheating Robust Prioritise Work Online Test Resources Personal Cleaning duties TIV Resources Finance Office GCSEs Killer question Open to error, Easy, effective, free Administrator deception Computer literacy Online test & Cheating Quick & cheap BI Finance experience CV sift Lying, Time Easy Flexible and strong CBI Resources Robust team player Mechanical Chartered Engineer Qualification check Cost & time Robust Building Services Ability to exercise Psychometric See previous Robust Project Engineer initiative Outstanding comms Group exercise Resource Effective 11/18/2008 Presentation for Operon by Will Corder 12
  • 13. Summary Innovative online testing and pre-selection tools, if implemented and utilised in the right way adds value to an established recruitment process by: • Improving candidate experience • Driving cost & efficiency • Improving employee engagement • Improving retention • Raising company performance 11/18/2008 Presentation for Operon by Will Corder 13
  • 14. Recommendations & Benefits • Recruitment process / policy developed  Applications tracked  Cost, efficiency, effectiveness and adherence monitored • Employer brand development  Produces volume of engaged applicants  Increases direct applications • Recruitment website portal developed  Facilitates easier testing, application, communication  Saves money • Online testing & selection tools developed • Occupational Psychology Role Analysis  Enables effective testing 11/18/2008 Presentation for Operon by Will Corder 14
  • 15. Vision 11/18/2008 Presentation for Operon by Will Corder 15
  • 16. Questions? 11/18/2008 Presentation for Operon by Will Corder 16