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CAPTURING + CONVERTING LEADS
using email to boost ROI at your next event
Drawing people to the booth
Show lead capture
Post-event emails
Lead nurture
A multi-channel approach
AGENDA
DRAWING PEOPLETOTHE BOOTH
tactics + examples
BOOTH DESIGNTIPS
YOUR BOOTH HAS 3 SECONDSTO CAPTURE
ATTENDEES’ ATTENTION
Create a game encouraging attendees to
take photos, tweet, or share your content
Take pictures for Facebook,Twitter,
Instagram
Advertise a specific twitter hashtag or twitter
handle
CREATE A BUZZVIA SOCIAL MEDIA
START EARLY + KNOWYOUR AUDIENCE
FOLLOWTHROUGH
SHOW LEAD CAPTURE
tactics + examples
COLLECT BUSINESS CARDS /WRITE DOWN LEAD
INFORMATION
EASY
LEAD SCANNINGTOOLS
EASY
LEAD FORM
INTERMEDIATE
SALES APP
INTERMEDIATE
Who: Evergreen - B2B
home furnishings +
accessories
distributor
What: sales app that
incorporated both
online activity scoring
+ in-person scoring
SALES APP
SOLUTION
Sales Rep can
manually enter lead
Sales rep can score
leads
SOLUTION
Color coded company leads:
• Red– Hot
• Orange -Warm
• Yellow– Cold
• Blue -Very Cold
• No Color – Not Graded
Color coded customer type:
• White - existing customer
• Gray - lead
RESULTS
67% increase in the amount of closed leads
FOLLOW-UP EMAILS
best practices + optimization examples
49% OF ATTENDEES PLANTO BUY WITHIN 12
MONTHS OF A SHOW
POST-SHOW EMAILS BEST PRACTICES
Personalize
Explain how you
plan to follow-up
Offer a relevant
incentive + include a
call-to-action
No snippet text
Preview pane does
not contain value
proposition
Does not pass “so
what” test
No prominent value
proposition
Message not
instantly understood
Does not pass 2
second test
No strong CTA
Value proposition
and CTA in snippet
text
Value proposition and
“so what” test
Instantly understood
message
Strong call-to-action
No snippet text
Preview pane
does not
contain value
proposition
Does not pass “so
what” test
N0 prominent
value
proposition
Message not
instantly
understood
No CTA
Value
proposition
and CTA in
snippet text
Value proposition
and “so what”
test
Instantly
understood
message
Strong CTA
LEAD NURTURE PROGRAM
taking your leads to close
NURTURE CAMPAIGN
B2C
MARKETING
B2C
DESIGN +
DEVELOPMENT
B2C
PRODUCTS
B2B ECOM
MARKETING
B2B ECOM
DESIGN +
DEVELOPMENT
B2B ECOM
PRODUCTS
SERVICE
MARKETING
SERVICE
DESIGN +
DEVELOPMENT
INTRODUCTION
Dynamically
personalized
BECOMING MARKETING QUALIFIED
BEHAVIOR SCORE
VisitedWhereoware’s website 4
Opened an email 1
Clicked in an email 2
Filled out a form (Preferences, Lead Gen, Contact Us, case study download) 6 (for each unique form submission)
13 Pushed to salesforce.com
60 Call task created in salesforce.com
SPOP/SALESFORCE.COM INTEGRATION
SPOP/SALESFORCE.COM INTEGRATION
38
MULTI-CHANNEL OUTREACH
using email to support all your channels
INTEGRATE
5 days later
QUESTIONS? GET INTOUCH
Bill Haskitt
Partner + heads marketing dept.
bhaskitt@whereoware.com
703-889-1212
Website: www.whereoware.com
Twitter: @whereoware
Facebook: www.facebook.com/whereoware
Blog: www.whereoware.com/blog
James Morris
VP client strategy
jmorris@atlanticexhibits.com
215-674-9500 x 3154
Website: www.atlanticexhibits.com
Facebook: www.facebook.com/atlanticexhibits
Twitter: @atlantic_james

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