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FTC FACTS for Consumers
FORTHECONSUMER1-877-FTC-HELP
ftc.govFEDERALTRADECOMMISSION
Buying a
New Car
A
new car is second only to a home as the most expensive purchase many consumers
make. According to the National Automobile Dealers Association, the average price of
a new car sold in the United States is $28,400. That’s why it’s important to know how to make a
smart deal.
Buying Your New Car
Think about what car model and options you want and how much you’re willing to spend. Do
some research. You’ll be less likely to feel pressured into making a hasty or expensive decision at
the showroom and more likely to get a better deal.
Consider these suggestions:
Check publications at a library or bookstore, or on the Internet, that discuss new car features•	
and prices. These may provide information on the dealer’s costs for specific models and
options.
Shop around to get the best possible price by comparing models and prices in ads and at•	
dealer showrooms. You also may want to contact car-buying services and broker-buying
services to make comparisons.
Facts for Consumers
Plan to negotiate on price. Dealers may•	
be willing to bargain on their profit
margin, often between 10 and 20 percent.
Usually, this is the difference between the
manufacturer’s suggested retail price (MSRP)
and the invoice price.
	 Because the price is a factor in the dealer’s
calculations regardless of whether you pay
cash or finance your car — and also affects
your monthly payments — negotiating the
price can save you money.
Consider ordering your new car if you don’t•	
see what you want on the dealer’s lot. This
may involve a delay, but cars on the lot may
have options you don’t want — and that can
raise the price. However, dealers often want
to sell their current inventory quickly, so you
may be able to negotiate a good deal if an
in-stock car meets your needs.
Learning the Terms
Negotiations often have a vocabulary of their
own. Here are some terms you may hear when
you’re talking price.
Invoice Price is the manufacturer’s initial•	
charge to the dealer. This usually is higher
than the dealer’s final cost because dealers
receive rebates, allowances, discounts, and
incentive awards. Generally, the invoice
price should include freight (also known as
destination and delivery). If you’re buying a
car based on the invoice price (for example,
“at invoice,” “$100 below invoice,” “two
percent above invoice”) and if freight is
already included, make sure freight isn’t
added again to the sales contract.
Base Price is the cost of the car without•	
options, but includes standard equipment and
factory warranty. This price is printed on the
Monroney sticker.
Monroney Sticker Price (MSRP) shows•	
the base price, the manufacturer’s installed
options with the manufacturer’s suggested
retail price, the manufacturer’s transportation
charge, and the fuel economy (mileage).
Affixed to the car window, this label is
required by federal law, and may be removed
only by the purchaser.
Dealer Sticker Price, usually on a•	
supplemental sticker, is the Monroney sticker
price plus the suggested retail price of dealer-
installed options, such as additional dealer
markup (ADM) or additional dealer profit
(ADP), dealer preparation, and undercoating.
Financing Your New Car
If you decide to finance your car, be aware that
the financing obtained by the dealer, even if the
dealer contacts lenders on your behalf, may not
be the best deal you can get. Contact lenders
directly. Compare the financing they offer you
with the financing the dealer offers you. Because
offers vary, shop around for the best deal,
comparing the annual percentage rate (APR)
and the length of the loan. When negotiating to
finance a car, be wary of focusing only on the
monthly payment. The total amount you will pay
depends on the price of the car you negotiate, the
APR, and the length of the loan.
Sometimes, dealers offer very low financing
rates for specific cars or models, but may not be
willing to negotiate on the price of these cars.
To qualify for the special rates, you may be
required to make a large down payment. With
these conditions, you may find that it’s sometimes
more affordable to pay higher financing charges
on a car that is lower in price or to buy a car that
requires a smaller down payment.
Before you sign a contract to purchase or finance
the car, consider the terms of the financing and
evaluate whether it is affordable. Before you drive
off the lot, be sure to have a copy of the contract
that both you and the dealer have signed and be
sure that all blanks are filled in.
Facts for Consumers
Before you negotiate the price of your next new car,
use this worksheet to establish the bargaining room.
Worksheet for Buying a New Car
Model Base Price
Options
Invoice
Price*
Sticker
Price
Transmission
Automatic
Manual
Air Conditioning
Engine Size
Audio System
CD Changer
Auxiliary Audio Jack
Satellite
Bluetooth
Brakes
Antilock
Power-assisted
Seats
Power
Heated
Leather
Rear Window
Wiper
Defroster
Wheels and Tires
Alloy Wheels
All Season Tires
Mirrors and Lights
Illuminated Dual Vanity Mirrors
Map Lights
Exterior Power Mirrors
Alarm System
Remote Keyless Entry
Sunroof
Other:
Totals
*You can get the invoice price by looking at the dealer’s invoice or reviewing car publications.
Facts for Consumers
FOR THE CONSUMER1-877-FTC-HELP
ftc.govFEDERAL TRADE COMMISSION
February 2006
Federal Trade Commission
Bureau of Consumer Protection
Division of Consumer and Business Education
Some dealers and lenders may ask you to buy
credit insurance to pay off your loan if you
should die or become disabled. Before you buy
credit insurance, consider the cost, and whether
it’s worthwhile. Check your existing policies to
avoid duplicating benefits. Credit insurance is not
required by federal law. If your dealer requires
you to buy credit insurance for car financing, it
must be included in the cost of credit. That is, it
must be reflected in the APR. Your state Attorney
General also may have requirements about credit
insurance. Check with your state Insurance
Commissioner or state consumer protection
agency.
Trading in Your Old Car
Discuss the possibility of a trade-in only after
you’ve negotiated the best possible price for your
new car and after you’ve researched the value
of your old car. Check the library for reference
books or magazines that can tell you how much
it is worth. This information may help you get a
better price from the dealer. Though it may take
longer to sell your car yourself, you generally will
get more money than if you trade it in.
Considering a Service Contract
Service contracts that you may buy with a
new car provide for the repair of certain parts
or problems. These contracts are offered by
manufacturers, dealers, or independent companies
and may or may not provide coverage beyond
the manufacturer’s warranty. Remember that a
warranty is included in the price of the car while a
service contract costs extra.
Before deciding to purchase a service contract,
read it carefully and consider these questions:
What’s the difference between the coverage•	
under the warranty and the coverage under
the service contract?
What repairs are covered?•	
Is routine maintenance covered?•	
Who pays for the labor? The parts?•	
Who performs the repairs? Can repairs be•	
made elsewhere?
How long does the service contract last?•	
What are the cancellation and refund•	
policies?
To File a Complaint
The FTC works to prevent fraudulent, deceptive
and unfair business practices in the marketplace
and to provide information to help consumers
spot, stop and avoid them. To file a complaint
or get free information on consumer issues,
visit ftc.gov or call toll-free, 1-877-FTC-HELP
(1-877-382-4357); TTY: 1-866-653-4261.
Watch a new video, How to File a Complaint,
at ftc.gov/video to learn more. The FTC
enters consumer complaints into the Consumer
Sentinel Network, a secure online database and
investigative tool used by hundreds of civil and
criminal law enforcement agencies in the U.S.
and abroad.

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Buy a new cars

  • 1. FTC FACTS for Consumers FORTHECONSUMER1-877-FTC-HELP ftc.govFEDERALTRADECOMMISSION Buying a New Car A new car is second only to a home as the most expensive purchase many consumers make. According to the National Automobile Dealers Association, the average price of a new car sold in the United States is $28,400. That’s why it’s important to know how to make a smart deal. Buying Your New Car Think about what car model and options you want and how much you’re willing to spend. Do some research. You’ll be less likely to feel pressured into making a hasty or expensive decision at the showroom and more likely to get a better deal. Consider these suggestions: Check publications at a library or bookstore, or on the Internet, that discuss new car features• and prices. These may provide information on the dealer’s costs for specific models and options. Shop around to get the best possible price by comparing models and prices in ads and at• dealer showrooms. You also may want to contact car-buying services and broker-buying services to make comparisons.
  • 2. Facts for Consumers Plan to negotiate on price. Dealers may• be willing to bargain on their profit margin, often between 10 and 20 percent. Usually, this is the difference between the manufacturer’s suggested retail price (MSRP) and the invoice price. Because the price is a factor in the dealer’s calculations regardless of whether you pay cash or finance your car — and also affects your monthly payments — negotiating the price can save you money. Consider ordering your new car if you don’t• see what you want on the dealer’s lot. This may involve a delay, but cars on the lot may have options you don’t want — and that can raise the price. However, dealers often want to sell their current inventory quickly, so you may be able to negotiate a good deal if an in-stock car meets your needs. Learning the Terms Negotiations often have a vocabulary of their own. Here are some terms you may hear when you’re talking price. Invoice Price is the manufacturer’s initial• charge to the dealer. This usually is higher than the dealer’s final cost because dealers receive rebates, allowances, discounts, and incentive awards. Generally, the invoice price should include freight (also known as destination and delivery). If you’re buying a car based on the invoice price (for example, “at invoice,” “$100 below invoice,” “two percent above invoice”) and if freight is already included, make sure freight isn’t added again to the sales contract. Base Price is the cost of the car without• options, but includes standard equipment and factory warranty. This price is printed on the Monroney sticker. Monroney Sticker Price (MSRP) shows• the base price, the manufacturer’s installed options with the manufacturer’s suggested retail price, the manufacturer’s transportation charge, and the fuel economy (mileage). Affixed to the car window, this label is required by federal law, and may be removed only by the purchaser. Dealer Sticker Price, usually on a• supplemental sticker, is the Monroney sticker price plus the suggested retail price of dealer- installed options, such as additional dealer markup (ADM) or additional dealer profit (ADP), dealer preparation, and undercoating. Financing Your New Car If you decide to finance your car, be aware that the financing obtained by the dealer, even if the dealer contacts lenders on your behalf, may not be the best deal you can get. Contact lenders directly. Compare the financing they offer you with the financing the dealer offers you. Because offers vary, shop around for the best deal, comparing the annual percentage rate (APR) and the length of the loan. When negotiating to finance a car, be wary of focusing only on the monthly payment. The total amount you will pay depends on the price of the car you negotiate, the APR, and the length of the loan. Sometimes, dealers offer very low financing rates for specific cars or models, but may not be willing to negotiate on the price of these cars. To qualify for the special rates, you may be required to make a large down payment. With these conditions, you may find that it’s sometimes more affordable to pay higher financing charges on a car that is lower in price or to buy a car that requires a smaller down payment. Before you sign a contract to purchase or finance the car, consider the terms of the financing and evaluate whether it is affordable. Before you drive off the lot, be sure to have a copy of the contract that both you and the dealer have signed and be sure that all blanks are filled in.
  • 3. Facts for Consumers Before you negotiate the price of your next new car, use this worksheet to establish the bargaining room. Worksheet for Buying a New Car Model Base Price Options Invoice Price* Sticker Price Transmission Automatic Manual Air Conditioning Engine Size Audio System CD Changer Auxiliary Audio Jack Satellite Bluetooth Brakes Antilock Power-assisted Seats Power Heated Leather Rear Window Wiper Defroster Wheels and Tires Alloy Wheels All Season Tires Mirrors and Lights Illuminated Dual Vanity Mirrors Map Lights Exterior Power Mirrors Alarm System Remote Keyless Entry Sunroof Other: Totals *You can get the invoice price by looking at the dealer’s invoice or reviewing car publications.
  • 4. Facts for Consumers FOR THE CONSUMER1-877-FTC-HELP ftc.govFEDERAL TRADE COMMISSION February 2006 Federal Trade Commission Bureau of Consumer Protection Division of Consumer and Business Education Some dealers and lenders may ask you to buy credit insurance to pay off your loan if you should die or become disabled. Before you buy credit insurance, consider the cost, and whether it’s worthwhile. Check your existing policies to avoid duplicating benefits. Credit insurance is not required by federal law. If your dealer requires you to buy credit insurance for car financing, it must be included in the cost of credit. That is, it must be reflected in the APR. Your state Attorney General also may have requirements about credit insurance. Check with your state Insurance Commissioner or state consumer protection agency. Trading in Your Old Car Discuss the possibility of a trade-in only after you’ve negotiated the best possible price for your new car and after you’ve researched the value of your old car. Check the library for reference books or magazines that can tell you how much it is worth. This information may help you get a better price from the dealer. Though it may take longer to sell your car yourself, you generally will get more money than if you trade it in. Considering a Service Contract Service contracts that you may buy with a new car provide for the repair of certain parts or problems. These contracts are offered by manufacturers, dealers, or independent companies and may or may not provide coverage beyond the manufacturer’s warranty. Remember that a warranty is included in the price of the car while a service contract costs extra. Before deciding to purchase a service contract, read it carefully and consider these questions: What’s the difference between the coverage• under the warranty and the coverage under the service contract? What repairs are covered?• Is routine maintenance covered?• Who pays for the labor? The parts?• Who performs the repairs? Can repairs be• made elsewhere? How long does the service contract last?• What are the cancellation and refund• policies? To File a Complaint The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Watch a new video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.