Presented at MUN Research Fair, December 2015

1. THE BIGGER PICTURE
Using UX to Understand Student Research

2. Mapping
http://bit.ly/1OaACkT

3. Interviews
http://bit.ly/1LVij0u

6. RESULTS

7. RARELY ASK
FOR HELP

8. Love & Breakup
Letters
http://bit.ly/1LVhNje

11. RESULTS

12. LOTS OF
LOVE
LETTERS
huzzah!

13. Finding what we had in common
http://bit.ly/1OaCf1P

15. Usability Testing
&
Observation
http://bit.ly/1LVio4w

17. RESULTS

18. NO ONE SAW
HELP
even with prompting

19. THEY USED
FACETS
surprising but true

20. WHAT’S IT ALL MEAN?

21. ETHNOGRAPHY
HELPED US
UNDERSTAND
MOTIVATIONS
even though we didn’t find a
solution to make things easier