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DHL Parcel | 17 juni 2015 1
INNOVATIEF BEZORGEN
Logistiek en E-commerce 2015
16 juni 2015
@BrankoSchuurman
HOE WIN JE HET VAN DE TIJD
DHL Parcel | 17 juni 2015 2
BELOFTE MAAKT SCHULD
DHL Parcel | 17 juni 2015 3
PROCES AFHANKELIJKHEDEN
Voor
raad
Cut off
Keuze
Belofte
Inter
ventie
DHL Parcel | 17 juni 2015 4
INNOVATIE – THE FUTURE IS YELLOW
Bonn/ Troisdorf 05/19/2015
• DHL Innovation Center redesigned to speed development of game-changing new
services and collaboration with customers and academia.
• The Internet of Things alone will give logistics industry an US$1.9 trillion boost,
generating US$8 trillion worldwide in value over the next decade.
• Global distance selling of €616 billion (in 2013) will grow annually by 10.7 percent
until 2018: innovations in eCommerce to change the way we live.
• Group commits to extending logistics industry leadership position in innovation with
its structured ‘Trend Research Value Chain’ development approach.
DHL Parcel | 17 juni 2015 5
ANDER VERVOER
DHL Parcel bike
DHL Parcel copter
DHL Parcycle
DHL Parcel e-cart
DHL Parcel | 17 juni 2015 6
BEZORGLOCATIES
DHL Parcelshop
Thuisbezorging
DHL Parcelstation
Bij de buren
DHL Parcel | 17 juni 2015 7
THUISBEZORGING
Op basis van informatie:
• Veilige plek
• Bezorgstudie
• Tijdvakken
• Notificaties
• MyWays
Op basis van technologie:
• DHL Pakketkasten
• DHL Parcel home
• DHL Pakketbutler
• DHL PakSafe
• Kofferbak bezorging
• Berlijn 2016
DHL Parcel | 17 juni 2015 8
BEZORGSTUDIE
• Based on demographic aspects, delivery
options, contact with customer, etc.
• Always: the more contact with the consignee,
the higher delivery rate.
DHL Parcel | 17 juni 2015 9
MYWAYS – STOCKHOLM
DHL Parcel | 17 juni 2015 10
TIJDVAKKEN
Integreren in de checkout:
• Ochtend
• Middag vroeg
• Middag laat
• Avond
• Zaterdag
Tot twee weken vooruit
DHL Parcel | 17 juni 2015 11
DE GROTE BRIEVENBUS
DHL Pakketbutler
DHL Parcel home
DHL Pakketkast
DHL PakSafe
DHL Parcel | 17 juni 2015 12
KOFFERBAK BEZORGING
• Samenwerking tussen DHL en Audi
• Pilot kofferbak bezorging gestart in mei 2015
• Alternatief voor bezorging op het werk
• Innovatieve bezorgmogelijkheden beschikbaar:
o Bezorging in tijdvakken op parkeerterreinen
o Nachtbezorging bij huisadressen
o Onbemande auto-naar-auto bezorging
DHL Parcel | 17 juni 2015 13
Webshop sends license plate number and
assumed car position (± 250 m) to DHL
DHL locates car through a) GPS function
and b) blinking lights via special App
DHL opens trunk through special delivery
App and delivers parcel
As soon as trunk is closed, customer receives
message through consumer App
Customer picks up parcel in trunk
PROCES KOFFERBAK BEZORGING
DHL Parcel | 17 juni 2015 14
BERLIJN 2016
“by the end of 2016, the densest network of alternative delivery options in Germany and even across
Europe will be found in Berlin”
• Parcelstations: 500
• Parcelboxes: x thousend
• Parcelshops: 900 (avg 360 mtr per household)
• Additional time windows for parcel deliveries
• Smartphone apps
DHL Parcel | 17 juni 2015 15
HARTELIJK DANK
Branko Schuurman
T. 088 - 345 40 62
E. Branko.Schuurman@dhl.com

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Logistiek & E-commerce 2015: Branko schuurman dhl

  • 1. DHL Parcel | 17 juni 2015 1 INNOVATIEF BEZORGEN Logistiek en E-commerce 2015 16 juni 2015 @BrankoSchuurman HOE WIN JE HET VAN DE TIJD
  • 2. DHL Parcel | 17 juni 2015 2 BELOFTE MAAKT SCHULD
  • 3. DHL Parcel | 17 juni 2015 3 PROCES AFHANKELIJKHEDEN Voor raad Cut off Keuze Belofte Inter ventie
  • 4. DHL Parcel | 17 juni 2015 4 INNOVATIE – THE FUTURE IS YELLOW Bonn/ Troisdorf 05/19/2015 • DHL Innovation Center redesigned to speed development of game-changing new services and collaboration with customers and academia. • The Internet of Things alone will give logistics industry an US$1.9 trillion boost, generating US$8 trillion worldwide in value over the next decade. • Global distance selling of €616 billion (in 2013) will grow annually by 10.7 percent until 2018: innovations in eCommerce to change the way we live. • Group commits to extending logistics industry leadership position in innovation with its structured ‘Trend Research Value Chain’ development approach.
  • 5. DHL Parcel | 17 juni 2015 5 ANDER VERVOER DHL Parcel bike DHL Parcel copter DHL Parcycle DHL Parcel e-cart
  • 6. DHL Parcel | 17 juni 2015 6 BEZORGLOCATIES DHL Parcelshop Thuisbezorging DHL Parcelstation Bij de buren
  • 7. DHL Parcel | 17 juni 2015 7 THUISBEZORGING Op basis van informatie: • Veilige plek • Bezorgstudie • Tijdvakken • Notificaties • MyWays Op basis van technologie: • DHL Pakketkasten • DHL Parcel home • DHL Pakketbutler • DHL PakSafe • Kofferbak bezorging • Berlijn 2016
  • 8. DHL Parcel | 17 juni 2015 8 BEZORGSTUDIE • Based on demographic aspects, delivery options, contact with customer, etc. • Always: the more contact with the consignee, the higher delivery rate.
  • 9. DHL Parcel | 17 juni 2015 9 MYWAYS – STOCKHOLM
  • 10. DHL Parcel | 17 juni 2015 10 TIJDVAKKEN Integreren in de checkout: • Ochtend • Middag vroeg • Middag laat • Avond • Zaterdag Tot twee weken vooruit
  • 11. DHL Parcel | 17 juni 2015 11 DE GROTE BRIEVENBUS DHL Pakketbutler DHL Parcel home DHL Pakketkast DHL PakSafe
  • 12. DHL Parcel | 17 juni 2015 12 KOFFERBAK BEZORGING • Samenwerking tussen DHL en Audi • Pilot kofferbak bezorging gestart in mei 2015 • Alternatief voor bezorging op het werk • Innovatieve bezorgmogelijkheden beschikbaar: o Bezorging in tijdvakken op parkeerterreinen o Nachtbezorging bij huisadressen o Onbemande auto-naar-auto bezorging
  • 13. DHL Parcel | 17 juni 2015 13 Webshop sends license plate number and assumed car position (± 250 m) to DHL DHL locates car through a) GPS function and b) blinking lights via special App DHL opens trunk through special delivery App and delivers parcel As soon as trunk is closed, customer receives message through consumer App Customer picks up parcel in trunk PROCES KOFFERBAK BEZORGING
  • 14. DHL Parcel | 17 juni 2015 14 BERLIJN 2016 “by the end of 2016, the densest network of alternative delivery options in Germany and even across Europe will be found in Berlin” • Parcelstations: 500 • Parcelboxes: x thousend • Parcelshops: 900 (avg 360 mtr per household) • Additional time windows for parcel deliveries • Smartphone apps
  • 15. DHL Parcel | 17 juni 2015 15 HARTELIJK DANK Branko Schuurman T. 088 - 345 40 62 E. Branko.Schuurman@dhl.com