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GRUPPO TELECOM ITALIA

London, November 24, 2011




     Telecom Italia
     Digital Corporate Strategy
      Which possible evolution?
KWD Webranking 2011



The Digital Evolution
                                             2012
                                    2011
                             2010


                      2009

    2008


                                       Social Media & Apps




                                       Multidevice contents



                                                              2
KWD Webranking 2011



Marco Patuano at BlogFest 2011




                                 3
KWD Webranking 2011



Marco Patuano on Twitter (@marcopatuano)




                                           4
KWD Webranking 2011



Telecom Italia Twitter Team




                              5
KWD Webranking 2011




     BRAND reputation is affected by NET reputation




                                                      6
KWD Webranking 2011



From Repository to a Corporate Media Hub




                                   Corporate Media Hub
                  Repository for     for new audiences
                   specialized
                     targets




                                                         7
KWD Webranking 2011



Which targets?
                      Silver Surfers   Digital Natives




                                                         8
KWD Webranking 2011



Which contents?




                      9
KWD Webranking 2011



An example of a premium content




                                  10
KWD Webranking 2011



How do we use the Webranking protocol?




                         Measurement
                 Involvement Commitment
                      Challenge
                  Benchmarking Improvement




                                             11
KWD Webranking 2011



Next steps




engagement
acting as a media
 use of videos
 social plug-ins
                      12

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Telecom Italia - Digital corporate strategy