1.
Amwell: Physician
E-Visits
Renee Walk
Product Manager

2.
The Healthcare Headache

3.
Biggest challenges in healthcare
1. Cost
• Members’ healthcare spending has increased
77% since 20071
2. Access
• Cumulative wait time2
:
• 18.5 days | All Specialties
• 19.5 days | Family Practice
• Hard to get care outside of office hours
1Forbes, in 2014, Workers’ Share of Health Costs Nearly $5,000 At Large Companies, October 17, 2013.
2Merritt Hawkins, “2014 Survey: Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates,” 2014.

4.
Employees want telehealth
• Members want to
get their healthcare
online
• 3 of 4 patients want
their doctors to offer
online services1
1
Advisory Board, “Telemedicine and Concierge Care: Trends in Consumerism and Non-
traditional Primary Care Deliver,” 2014

5.
Employers need it
Telehealth could save U.S.
employers $6 billion
# of Employers Offering
Telehealth will increase 68%
2
Towers Watson, Current Telemedicine Technology Could Mean Big Savings, August
11, 2014
22%
37%
2014 2015

6.
Solution: Trust e-visits
• 24/7 video doctor visits
• Smartphone
• Tablet
• Computer
• Powered by American
Well (Amwell)
• Value add for all League
Health Plan members

7.
When would you use Amwell?
• Doctors on Amwell have diagnosed
hundreds of minor/acute conditions like:
• Sinusitis
• Bronchitis
• Cough
• Flu
• Allergies
• Ear infections

8.
What sets Amwell apart?
1. Convenient
2. Cost-effective
3. Quality doctors
4. Easy-to-use
5. Health data
6. It’s cool!

9.
Reinventing “convenient”
• Amwell doctors are available 24/7/365
• Meet people where they are (on the
couch, at work, on vacation)

10.
More wallet-friendly
• Employees
• $5 copay
• League employers
• Reduced absenteeism/presenteeism
• Reduced overall cost of care
• WEA Trust
• Amwell visits cost $39, saving the Trust $85
for each visit (on average)

11.
Bringing down cost of care
$1,050
$300
$135
$39
$0
$200
$400
$600
$800
$1,000
$1,200
Emergency Room Urgent Care PCP Office Visit Amwell

12.
Quality doctors ready to see you
• Board-certified, licensed
• Credentialed to NCQA,
URAC standards
• Average 15 years in
practice
• Physicians specially
trained in telehealth
• Evidence-based treatment
guidelines
$5.00

13.
Simple and upfront
• Intuitive user experience
• Design similar to
FaceTime or Skype
• 4-star doctor rating
• Optimized across
platforms
• Smart phones
• Tablets
• Computers

14.
Health data integrations
• Biometrics and vitals from:
• Apple Health app
• Diagnostic devices
• Prescription data
• Via SureScripts
• Email record of e-visit to
share with PCP

15.
What our members say

16.
Amwell results to date
• Rolled out Amwell July 1, 2015
• As of September 1:
• 550 sign-ups
• 45 doctor visits
• Numbers keep growing

17.
Ready for a live demo?