The (In)visible UX è il racconto breve di un viaggio decennale nello sviluppo web dal punto di vista di un programmatore con l’orecchio teso all’ambiente della User Experience. Verrano riassunti alcuni episodi salienti della mia carriera di contatto tra le due realtà, DEV e UX, e menzionate alcune aree grigie al loro confine che vengono spesso dimenticate, pasticciate o volutamente sacrificate sull’altare delle Feature Ad Ogni Costo™: sarà possibile vedere come spesso anche elementi invisibili ed intangibili siano fondamentali nella costruzione di un’esperienza utente di qualità.

2. THE (IN)VISIBLE UX

3. ME, MYSELF & I
Claudio Beatrice ( )@omissis
PHP & JS Developer for 9+ years

4. TURIN, ITALY

5. SKYLOGIC
BROADBAND SATELLITE TELECOMMUNICATIONS

6. FROM PHP TO DRUPAL
improved and coherent ui elements and behaviors
one usage pattern
better and faster development
high reliability
good enough for enterprise users

7. PARIS, FRANCE

8. GOOM RADIO
SOCIAL DJ STATION

9. THE PRODUCT MANAGER
WAY™
ONE DESIGN TO RULE THEM ALL
an expert, dedicated person was put in charge
implementing a vision
no user inputs
the pm is a single point of failure

10. MUNICH, GERMANY

11. TENWARP
PHP AND JS CONSULTING

12. THE PRODUCT OWNER WAY™
an expert, dedicated person was put in charge
implementing a vision
user inputs help driving design
possibily driving to more effective results

13. UX EVENTS
Usability Testing Nights
UX Speed Dating
Design Jams
WUD !

14. WHAT ABOUT DEVELOPERS?

15. THEY KNOW NOTHING!
(SAID THE UX EXPERT...)

20. BUT STILL THEY CAN HELP
IMPROVING THE UX
LET'S MAKE A FEW CONSIDERATIONS...

21. USERS ARE IMPATIENT

22. PERFORMANCE
PROFILING IS KEY
SCHEDULE SOME BUDGET FOR SPEED IMPROVEMENTS

23. FIND THE BOTTLENECKS
AND HIT THEM HARD
Query caching
HTTP caching
Aggregate and minify js and css files
Optimize images
Use CDNs to serve your assets
...

24. USERS GET ANGRY

25. RELIABILITY
TESTING IS KEY
Consider automated and human testing

26. TEST FIRST ASK SECOND
THERE ARE MANY WAYS TO TEST A SOFTWARE
PRODUCT
Acceptance Testing
Functional Testing
Unit Testing
Human Test Team
...

27. USERS TRUST YOU

28. SECURITY
THERE IS NO SILVER BULLET
Still, you can do one or two things

29. A NEVERENDING BATTLE
Keep your software up-to-date
Keep yourself up-to-date!
is a great starting place
Strongly encrypt passwords
Filter inputs
Escape outputs
...
OWASP

30. WE CAN DO BETTER

31. WE CAN COOPERATE
WE CAN EVEN TALK TO EACH OTHER!
THERE, I SAID IT.

32. CAN "DEVUX" BECOME A
REALITY?
BE TO USER EXPERIENCE
WHAT DEVOPS IS TO OPERATIONS

33. THANK YOU!
tenwarp.com
@tenwarp
@omissis