SlideShare ist ein Scribd-Unternehmen logo
1 von 106
Downloaden Sie, um offline zu lesen
Why Design Matters

                            Will Tschumy
                     User Experience Evangelist
                          www.ux-strategy.com
                                  415.420.3746
Maybe you’ve noticed recently
that Design seems like it’s the new
Maybe you’ve noticed recently
that Design seems like it’s the new
Black
Why?
“I thought design was just about making it pretty”
Turns out, No
Turns out, No
Design makes business sense
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience
Why Design Matters: The Business Case for User Experience

Weitere ähnliche Inhalte

Ähnlich wie Why Design Matters: The Business Case for User Experience

I Hate Process/I Love Process - Why designers are divided about process, and ...
I Hate Process/I Love Process - Why designers are divided about process, and ...I Hate Process/I Love Process - Why designers are divided about process, and ...
I Hate Process/I Love Process - Why designers are divided about process, and ...Joan Vermette
 
Are Agile Projects Doomed To Halfbaked Design
Are Agile Projects Doomed To Halfbaked DesignAre Agile Projects Doomed To Halfbaked Design
Are Agile Projects Doomed To Halfbaked Designeraz
 
I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.
I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.
I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.christinapersson
 
2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享
2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享
2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享BMI TW 方略
 
Web Strategy @ Upanz
Web Strategy @ UpanzWeb Strategy @ Upanz
Web Strategy @ UpanzLulu Pachuau
 
360度品牌管理
360度品牌管理360度品牌管理
360度品牌管理amgbenz123
 
Design Thinking: How To Transform Your Organization
Design Thinking: How To Transform Your OrganizationDesign Thinking: How To Transform Your Organization
Design Thinking: How To Transform Your OrganizationSVPMA
 
Web Design is a Cloud, Not a Clock
Web Design is a Cloud, Not a ClockWeb Design is a Cloud, Not a Clock
Web Design is a Cloud, Not a ClockSarah B. Nelson
 
Slow down. Be Human. Building trust across teams with data
Slow down. Be Human. Building trust across teams with dataSlow down. Be Human. Building trust across teams with data
Slow down. Be Human. Building trust across teams with dataMatthew Eng
 
Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)
Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)
Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)Rosenfeld Media
 
This is the Lean Agile Design Thingything / Marc Stickdorn
This is the Lean Agile Design Thingything / Marc StickdornThis is the Lean Agile Design Thingything / Marc Stickdorn
This is the Lean Agile Design Thingything / Marc StickdornService Experience Camp
 
The 54 Hours of Startup Weekend in 54 Minutes
The 54 Hours of Startup Weekend in 54 MinutesThe 54 Hours of Startup Weekend in 54 Minutes
The 54 Hours of Startup Weekend in 54 MinutesPaul Orlando
 
Bang Design Pres 10 V1 Fmcg
Bang Design Pres 10 V1 FmcgBang Design Pres 10 V1 Fmcg
Bang Design Pres 10 V1 FmcgRashmi_rao
 
SaaS- Setting up Software as a Service for your Startup
SaaS- Setting up Software as a Service for your StartupSaaS- Setting up Software as a Service for your Startup
SaaS- Setting up Software as a Service for your StartupJasper Frumau
 
Turning a Startup to a Design-Driven Company
Turning a Startup to a Design-Driven CompanyTurning a Startup to a Design-Driven Company
Turning a Startup to a Design-Driven CompanyTanya Zavialova
 
Peer Assist On AAR
Peer Assist On AARPeer Assist On AAR
Peer Assist On AARCory Banks
 
You can do better! Improve your design process (UX South Africa)
You can do better! Improve your design process (UX South Africa)You can do better! Improve your design process (UX South Africa)
You can do better! Improve your design process (UX South Africa)Peter Boersma
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitudeWith Company
 
How to be successful with truss design outsourcing
How to be successful with truss design outsourcingHow to be successful with truss design outsourcing
How to be successful with truss design outsourcingGould Design, Inc.
 

Ähnlich wie Why Design Matters: The Business Case for User Experience (20)

I Hate Process/I Love Process - Why designers are divided about process, and ...
I Hate Process/I Love Process - Why designers are divided about process, and ...I Hate Process/I Love Process - Why designers are divided about process, and ...
I Hate Process/I Love Process - Why designers are divided about process, and ...
 
Are Agile Projects Doomed To Halfbaked Design
Are Agile Projects Doomed To Halfbaked DesignAre Agile Projects Doomed To Halfbaked Design
Are Agile Projects Doomed To Halfbaked Design
 
I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.
I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.
I Hate Process. I Love Process. IXD12. Christina Persson & Joan Vermette.
 
2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享
2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享
2017 UXPA User Friendly 南京大會工作坊:實體驗設計的戰略/策略思維與方法 沈美君(Diane Shen) 分享
 
Web Strategy @ Upanz
Web Strategy @ UpanzWeb Strategy @ Upanz
Web Strategy @ Upanz
 
360度品牌管理
360度品牌管理360度品牌管理
360度品牌管理
 
Design Thinking: How To Transform Your Organization
Design Thinking: How To Transform Your OrganizationDesign Thinking: How To Transform Your Organization
Design Thinking: How To Transform Your Organization
 
Web Design is a Cloud, Not a Clock
Web Design is a Cloud, Not a ClockWeb Design is a Cloud, Not a Clock
Web Design is a Cloud, Not a Clock
 
Web Site Redesign
Web Site RedesignWeb Site Redesign
Web Site Redesign
 
Slow down. Be Human. Building trust across teams with data
Slow down. Be Human. Building trust across teams with dataSlow down. Be Human. Building trust across teams with data
Slow down. Be Human. Building trust across teams with data
 
Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)
Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)
Org Design for Design Orgs (Kristin Skinner at DesignOps 2017)
 
This is the Lean Agile Design Thingything / Marc Stickdorn
This is the Lean Agile Design Thingything / Marc StickdornThis is the Lean Agile Design Thingything / Marc Stickdorn
This is the Lean Agile Design Thingything / Marc Stickdorn
 
The 54 Hours of Startup Weekend in 54 Minutes
The 54 Hours of Startup Weekend in 54 MinutesThe 54 Hours of Startup Weekend in 54 Minutes
The 54 Hours of Startup Weekend in 54 Minutes
 
Bang Design Pres 10 V1 Fmcg
Bang Design Pres 10 V1 FmcgBang Design Pres 10 V1 Fmcg
Bang Design Pres 10 V1 Fmcg
 
SaaS- Setting up Software as a Service for your Startup
SaaS- Setting up Software as a Service for your StartupSaaS- Setting up Software as a Service for your Startup
SaaS- Setting up Software as a Service for your Startup
 
Turning a Startup to a Design-Driven Company
Turning a Startup to a Design-Driven CompanyTurning a Startup to a Design-Driven Company
Turning a Startup to a Design-Driven Company
 
Peer Assist On AAR
Peer Assist On AARPeer Assist On AAR
Peer Assist On AAR
 
You can do better! Improve your design process (UX South Africa)
You can do better! Improve your design process (UX South Africa)You can do better! Improve your design process (UX South Africa)
You can do better! Improve your design process (UX South Africa)
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitude
 
How to be successful with truss design outsourcing
How to be successful with truss design outsourcingHow to be successful with truss design outsourcing
How to be successful with truss design outsourcing
 

Kürzlich hochgeladen

Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...Suhani Kapoor
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 

Kürzlich hochgeladen (20)

Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 

Why Design Matters: The Business Case for User Experience