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The IBM Residential Gateway Initiative
                          The “Residential Gateway”
                          concept did not get a warm
                          welcome at IBM until the
                          name was changed to
                          “Inter|section Gateway”
                          and messaging stressed the
                          vision of an IBM-scale, multi-
                          billion dollar business.
                          The following slides are from
                          my early work on gateways
                          at IBM.
                               -- Wayne Caswell
The IBM Residential Gateway Initiative
                            Every now and then, a technology
                            or idea comes along that is so
                            profound, so powerful, so universal
                            that its impact changes everything --
                               • The Printing Press
                               • The incandescent Light Bulb
                               • The Automobile
                               • Manned Flight
                            It doesn’t happen often, but when it
                            does, the world is changed; forever.

                            This is how IBM’s Lou Gerstner
                            described the Industry’s move to
                            Network Computing (NC).

                            Computer industry Revenues were
                            about to crack $1 trillion mark.
                            • They will Grow by about $400
                              billion in the next 4 years, and
                            • Half of that growth ($200B) will
                              be in NC.
                            But this Growth could be Much
                            Greater, and the slow penetration of
                            home PCs & broadband services
                            stands in the way.

                            The Residential Gateway concept
                            helps Extend the Reach of e-
                            Business by moving towards
                            Universal Access.
The IBM Residential Gateway Initiative
                            This presentation focuses on the
                            Computer Industry view and “not”
                            the newly defined Entertainment-
                            Center PC, even though that device
                            “could” include gateway functions.
                            It describes IBM-scale Business
                            Computing Trends and the role that
                            Gateways can play.
                            It takes a Systems View of the
                            consumer household and the
                            Challenges faced there.
                            Then it introduce a specific kind of
                            residential gateway that resides
                            where the External & Internal
                            networks Intersect -- the
                            "Inter|section Gateway."
                            Finally, it explores the Opportunity
                            and Challenges that the gateway
                            market faces.
The IBM Residential Gateway Initiative
                             Network Computing, the Internet,
                             Standards-based Web Browsers and
                             the Java programming language are
                             revolutionizing the way we Work,
                             Play and Learn. The implications for
                             Society are profound.
                             IBM’s NC vision is well received, and
                             we are helping some 10,000
                             customers extend their reach in
                             Electronic Commerce with
                             Consumers.
The IBM Residential Gateway Initiative
                             Gateways will help Accelerate these
                             e-Business Trends and extend
                             beyond the 40% of US homes that
                             have PCs so the electronic
                             marketplace can Develop more
                             quickly. This will also increase the
                             demand for Enterprise Servers,
                             Storage, Software and Services.
                              • 'Net-based e-Commerce was $3B
                                in 1998, expected to grow to
                                $100B by 2000.
                              • If gateways can make this
                                happen just 1 Day Earlier, the
                                benefit is some $400M.
                              • If this can happen 6 Months
                                earlier, the benefit is $75B.
                             Internet makes Market Entry Easier,
                             and IBM's largest enterprise
                             customers see tremendous Value in
                             extending the Reach of their e-
                             Business applications to touch
                             Millions (or Billions) of people.
The IBM Residential Gateway Initiative
                             Internet makes Market Entry Easier,
                             and the Pace is Increasing.
                             Information assets (BITS) are
                             replacing physical assets (ATOMS),
                             and the 'Net is migrating from
                             BrochureWare used to market a
                             product -- to actually Defining the
                             product and its business model.
                             Service Bundling by 'SuperCarriers'
                             will be as revolutionary for telecom
                             as the concept of supermarkets was
                             to Grocery industry (butchers,
                             bakers, green grocer, etc.).
                             IP-based technologies such as VoIP
                             pose major threats to RBOCs and
                             minimizes the value of local and long
                             distance calling.
                             RBOCs aren't yet ready to compete.
                             New wireless technologies, such as
                             AT&T's PCS network and MMDS
                             microwave networks, make it
                             possible to Bypass the Local Loop
                             and gain access more quickly
                             And Ka-band Low Level Satellites will
                             start service late next year.
The IBM Residential Gateway Initiative
                             Technical turmoil in homes -- DVD,
                             DTV, DBS, RG-6 coax, Cat.5 wiring,
                             Fiber, etc. -- has caused a fear of
                             obsolescence and delayed adoption
                             of new products.
                             Consumers drive today's Information
                             Technologies, but:
                             •Only 40% of US HH had a PC in '96
                              (WSJ).
                             •About half had no plans to buy
                              one (IDC).
                             •<18% of PC homes are connected
                              to 'net or an online service, even
                              though 55% have modems and
                              80% of new PCs ship with one.
                             Along the Technology Acceptance
                             Curve, the PC hasn't quite made the
                             jump from Early Adopter to Early
                             Majority. That’s because of its
                             perceived Cost and Complexity, Lack
                             of Compelling Function to justify the
                             “pain,” and Fear of Obsolescence
                             caused by the Pace of technology.
                             This turmoil also affects other
                             consumer technologies, and
                             ultimately demand for mainframe
                             services and equipment.
The IBM Residential Gateway Initiative
                             To understand the Challenges we
                             face delivering Broadband
                             Communications “to” the home, it's
                             useful to Understand What's There
                             and How it Got There.
                             Generally, the Wiring (and even the
                             Devices) are Simple Extensions of
                             Separate Services
                             • The Lamp that plugs into a Wall
                               Outlet and the electric wiring are
                               extensions of the Electric
                               Company's service.
                             • The Phone wires (and the phones
                               themselves) access a Voice service
                               and support just two phone lines.
                             • And the Coax was designed for
                               CATV with about 50 NTSC
                               channels.
                             None of these services were
                             designed for Data.
The IBM Residential Gateway Initiative
                             So, what happens when you
                             introduce a new Digital Service?
                             Well, First you need new Wires.
                             • ISDN and ADSL data services, for
                               example, require Better Quality
                               Phone Lines (cat.5) from the
                               Outside to the PC.
                             • And Digital Satellite Services, with
                               Hundreds of channels, needs
                               Quad-shielded Coax. Subscribers
                               must install RG-6 between the
                               satellite Dish and Decoder Box.
                             You also need a Device to handle
                             Media or Protocol Conversion, and
                             maybe the ability to Split signals and
                             Route them to Multiple Devices.
                             • The Legacy Analog Devices can't
                               accept the Digital Signals, so a new
                               Modem or Decoder box is needed
                               -- for Each Device.
The IBM Residential Gateway Initiative
                             Some Gateway functions can reside
                             anywhere -- even in single purpose
                             devices like passive phone or coax
                             splitters.
                             • Amplifiers, Modulators, Modems,
                               and TV Tuners can be put in CE
                               equipment like VCRs and TV
                               decoders, Computers, and Security
                               or Structured Wiring systems.
                             But is “anywhere” the Best place?
                             • Communications carriers are
                               converging Telephone, Television
                               and Data onto a single “fat pipe” in
                               digital form and need a gateway
                               device to split the signals onto
                               separate networks that connect
                               analog or digital devices.
                             • Competition is bringing other
                               services (and media), which
                               introduces a need to select
                               between the different services.
                             The ideal location for these splitting,
                             selecting and converging functions is
                             where the Internal and External
                             networks “intersect” -- on an inside
                             or outside wall of a building -- in the
                             Inter|section Gateway.
The IBM Residential Gateway Initiative
                             Four scenarios to show how
                             Inter|section Gateways might be
                             deployed and used.
                             The “cloud” in the middle of the
                             chart represents the various
                             Network Services.
                             And the big Arrows represent
                             whether that scenario fits a “Pull”
                             business model where the consumer
                             decides on the equipment, or a
                             “Push” model where the decision is
                             made by a service provider.
The IBM Residential Gateway Initiative
                             Consumers and businesses with a
                             home office will buy gateways in a
                             "pull" model.
                             • Home Offices need more than 2
                               phone lines (Phone, Fax, Data).
                             • Multiplex phone lines over one set
                               of wires
                             • Bandwidth for Data access is
                               limited, so customers can't exploit
                               their fast modems (20Kbps vs.
                               28.8/33.6/56).
                             • ISDN requires the installation of
                               New Wires.
The IBM Residential Gateway Initiative
                             Where LANs are planned or in place,
                             the gateway can act as a Hub and
                             Communications gateway for PCs,
                             where it can Merge multiple
                             external services onto a Single
                             premises network and provides a
                             platform for CTI, a telephone PBX,
                             and video conferencing.
                             New "isochronous" LAN
                             technologies now meet QoS
                             requirements for Voice & Video.
                             Voice & Video over IP will find its
                             way into small businesses before
                             large ones because the technologies
                             are not yet ready to scale up and
                             support many users on one LAN.
                             Introducing these technologies more
                             quickly in home offices will
                             accelerate their adoption in the
                             enterprise.
The IBM Residential Gateway Initiative
                             As part of a communication
                             infrastructure, the Inter|section
                             Gateway helps service providers
                             reach new customers and lower
                             operating costs for existing ones.
                             It provides a platform for
                             differentiated services to generate
                             revenue and guard against
                             competition. These services include
                             CallerID, which can be displayed on
                             televisions instead of a special box.
                             The gateway also provides a channel
                             to communicate energy pricing
                             information from Utilities.
                             Just as with the cellular phone or TV
                             set top box, the gateway is provided
                             as part of a service -- a 'Push'
                             business model.
                             For gateways that include network
                             interfaces to multiple services, we
                             introduce the concept of an
                             Infrastructure Landlord – a custodial
                             service to handle problems and
                             apply enhancements. IBM could
                             serve as an infrastructure landlord.
The IBM Residential Gateway Initiative
                             When Multiple Services (MS) are
                             delivered over a single Multimedia
                             (MM) network, carriers need a way
                             of converting their digital signals to
                             analog and splitting them onto
                             premises networks.
                             Although this function could be
                             done anywhere, such as in a PC or
                             TV set top device, its ideal physical
                             location is where the external and
                             internal network(s) meet.
                             If the necessary conversions and
                             signal splitting/combining are done
                             in a gateway, information from one
                             service can be converged with
                             information from another for added
                             value, and the result can be
                             switched or routed to any
                             destination.
The IBM Residential Gateway Initiative
                            As we go digital, what about legacy
                            TVs and premises wiring?
                            An Inter|section Gateway could do the
                            analog and DTV tuning for ALL TVs
                            rather than having separate TV set-top
                            decoder boxes or each one.
                            It could reduce redundancy and lower
                            costs by combining the functions of
                            tuning, video decompression,
                            decoding, and amplifying ... not to
                            mention the power supply, cabinet,
                            lightning protection and other
                            electronics.
                            It could simplify physical connections
                            and channel selection and eliminate
                            “set-top clutter.”
                            It could extend the capacity of older
                            coax cabling since each cable only has
                            to carry viewed channels and not all
                            channels.
                            It could add value to legacy devices.
                            Even old analog TVs could display
                            hundreds of channels of analog or
                            digital content and gain features like
                            Internet TV, Caller ID, PiP, Parental
                            Control (V-chip), a home control user
                            interface, and other applications.
The IBM Residential Gateway Initiative
                            A gateway facilitating Network
                            Computing would enable universal
                            access to:
                            • Education -- for Life-long and
                              Distance Learning.
                            • Home Health Care -- because it’s is
                              the fastest growing part of
                              Medicare, with costs climbing
                              23%/yr, compared to 9%/yr for the
                              total Medicare program.
                            • e-Banking -- which is at the center of
                              e-Commerce.
                            • Travel -- with Smart Cards that let us
                              access our e-mail and NC
                              applications while on the road --
                              from the screen phone in the airport
                              or TV in the hotel.
                            • and Government -- since we have a
                              moral, legal and economical
                              Obligation -- to promote Universal
                              Access, especially for people with
                              limited resources.
The IBM Residential Gateway Initiative
                            Specialized / Simplified Computer
                            Customer & Servicer Access Areas
                            High speed Back-plane
                            Pluggable CEC -- Processor, Memory &
                            Control Logic (Bus Arbitration) with
                            Protected OS with Java VM
                            Pluggable Power Supply (optional
                            battery backup)
                            Slots for NICs -- (PCI bus) high-riser
                            Bus Arbitration
                            Fault Mgt. & Recovery
                            Firewall Protection
                            Central Mgt & Updates
                            Plug-in NICs provide Most of the
                            Function:
                            POTS, PBX, Cellular
                            xDSL, PCS, LMDS, PC LAN hub
                            Home Ctrl: X-10, CEBus, LON...
                            TV tuner / decoder, MPEG, parental
                            control, web browser
                            IR/RF Remote
                            Flexible, Scalable, Modular
                            Support Peer connection to
                            Distributed Gateways
The IBM Residential Gateway Initiative
                            Standards efforts must define two
                            kinds of standards:
                            • an Interface for plug-in NICs, so they
                              can work in various flavors of
                              gateways and communicate with
                              each other over a system bus such
                              as PCI, “and”
                            • an Interface for connecting Peer
                              Gateways to each other over
                              another bus such as Firewire.
The IBM Residential Gateway Initiative
                            Since competitors view gateways as
                            providing strategic leverage, they want
                            to own or control it. That can cause
                            political friction.
                            • Will a Cable or Satellite company put
                              its tuner card in a gateway managed
                              by a telco competitor?
                            • Will a telco put its PBX card in a
                              cable company gateway?
                            • What NICs will be “allowed” in the
                              box?
                            • And who will act as Infrastructure
                              Custodian, managing the network,
                              handling problems, and applying
                              enhancements?
                            • Is there a trusted 3rd party that can
                              fulfill this role? Can the RBOCs be
                              trusted for this? The electric utility?
                              The municipal Government? How
                              about IBM?
                            The gateway is a product “System” --
                            like an Automobile, where you also
                            need gas and oil, service mechanics, a
                            highway to drive on, and even rules of
                            the road.
The IBM Residential Gateway Initiative
                            Success of the Inter|section Gateway
                            depends on having the Vision to create
                            the business model, the gumption and
                            clout to tackle the politics, and the
                            conviction to endure the expected
                            critiques, like the Wright brothers.
                            If Orville and Wilbur were making their
                            historic first airplane flight today, the
                            Press would point out --
                            • that the brothers’ first effort was
                              postponed by bad winds,
                            • that construction of the plane was
                              months behind schedule,
                            • and that there was no real proof
                              that the consumers would ever be
                              willing to fly in an airplane, because
                              they
                            • already had good train & boat
                              service, where you could sit in a seat
                              instead of lie on your belly.


                            QUESTIONS?
Additional Slides
                    This slide describes an environment
                    where homes connect to multiple
                    service providers, each delivered over
                    separate networks.
                    As these service providers migrate
                    from analog to digital technologies
                    and gain the ability to carry multiple
                    services over their separate networks,
                    they fact the challenge of connecting
                    to the various legacy devices inside
                    without the cost and hassle of running
                    new cabling.
                    In the mid-1990’s, when these slides
                    were created, less than 55% of US
                    households had PCs. A gateway device
                    could be used to bring information
                    services to non-PC devices.
Additional Slides
                    Our early vision of a gateway device at
                    the intersection of premise and access
                    networks found several barriers to
                    deployment.
                    One was the political barrier of
                    expecting a service provider to rely on
                    a gateway that may be owned and
                    managed by a competitor.
                    Another barrier was the natural
                    logistics of where different access
                    networks connected to the home.
                    • Electric service almost always
                      connect to homes at the closest
                      point to the electric lines.
                    • Phone service historically entered
                      the home at the closest point to the
                      telephone: i.e. the kitchen.
                    • Cable TV service tends to enter
                      where the family TV is: in the living
                      room or family room.
                    • Terrestrial broadcast or Satellite TV
                      antennas are placed on the roof.
                    So in reality, there is no logical place
                    where all services connect, unless of
                    course they all come from one
                    provider.
Additional Slides
                    The Inter|section Gateway can ideally
                    benefit all sorts of market segments as
                    shown.
                    That’s why I promoted this concept
                    within IBM as a multi-billion dollar
                    opportunity.
Additional Slides
                    From IBM’s corporate perspective, it
                    doesn’t much matter what form factor
                    the gateway takes or whether it’s in a
                    TV set-top box, a PC, a stand-alone
                    device, or an Inter|section Gateway.
                    IBM benefits from increased demand
                    for information services, especially
                    those that rely on big, enterprise
                    computers.
                    Although IBM might be able to build a
                    business as Infrastructure Landlord, it
                    also benefits if gateways are deployed
                    by telcos, cable companies, electric
                    utilities, municipalities, home builders,
                    or consumers themselves.
Additional Slides
                    This slide summarizes issues raised at
                    a San Francisco roundtable.
Additional Slides
                    The tornado metaphor is from
                    Geoffrey Moore’s book, “Inside the
                    Tornado,” which was an extension of
                    his popular “Crossing the Chasm”
                    series and described the rapid growth
                    that occurs once a new technology
                    crosses between Early Adopter and
                    Early Majority market segments.
Backup Slides
                This pictures a gateway prototype that
                was built by IBM Microelectronics in
                Austin. It had the required expansion
                slots, based on PCI bus, and had:
                • A Pluggable Power Supply would
                  allow for low wattage for small
                  devices or higher wattage if needed
                • A Pluggable High-riser Bus could
                  support 8-bit, 16-bit, 32-bit (and
                  future 64-bit) architectures.
                • A Pluggable Central Electronics
                  Complex (CEC) features a PowerPC
                  embedded processor, control logic,
                  and embedded OS.
Additional Slides
                An Inter|section Gateway can be split in
                two, with part if it inside the home and part
                on the outside for easy access by service
                providers. It does, however, need electric
                power.
                This illustration shows how several gateway
                components (or separate gateways) could be
                interconnected over a high-speed bus like
                IEEE 1394 (aka Firewire).
                The concept of distributing gateway
                functions is not dissimilar to the concept of a
                PC with expansion slots or that of a stack of
                consumer electronics in the entertainment
                center.
Additional Slides
                    The early gateway architecture, as
                    envisioned in EIA/TIA TR-41.5
                    standards, contained two sets of
                    expansion slots : one for service
                    providers and one for premise
                    networks. Consumers would only be
                    able to access the premise network
                    cards.
                    This design splits the gateway
                    functions into physical boxes, one
                    mounted on an outside wall, and a PC-
                    based box that could be mounted
                    inside.
                    Conceptually, the consumer could
                    access and configure either portion
                    with any web browser and would not
                    need an attached keyboard and
                    display.
Additional Slides
                    Here’s one way that multiple service
                    providers could participate with their
                    own gateway device.
                    In reality, we may never see this.
                    There’s a natural monopoly once one
                    provider delivers multiple services
                    over their high-speed broadband pipe.
                    The cost of building an overlay
                    network keeps competitors at bay, and
                    even if new entrants appear, the
                    efficiencies of bundling make it easy to
                    adjust prices to keep out competitors.
                    The biggest natural monopoly, due to
                    its superior bandwidth is fiber optics
                    (i.e. fiber-to-the-home, or FTTH).
Additional Slides




After disappointing sales for the year, IBM Microelectronics
pulled funding from a home networking system-on-a-chip (SOC)
design that would have paired an embedded PowerPC processor
with memory, control logic, a power-line modem based on
HomePlug, a wireless modem based on HomeRF, and a phone-
line modem based on HomePNA.
We had envisioned putting all of that function on a small circuit
card that could be put into a familiar form factor such as shown
in this physical mockup.
Additional Slides
                    My vision for SOC development was to
                    create a line of thin service gateways
                    and companion adapters that could
                    communicate over power-line
                    (HomePlug), wireless (HomeRF), and
                    cat.6 cabling (Ethernet or 1394).
                    The previous slide showed a familiar
                    form factor of a surge protector with
                    embedded electronics that could put a
                    phone or Ethernet outlet anywhere
                    there was need for a phone, PC, or
                    Internet-connected TV.
Additional Slides
                    Slides like this one show forecasts of
                    gateways, home networks, and PCs.
                    Missing from this is a high-level view
                    of how such growth affects service
                    providers and their demand for
                    enterprise-scale IT equipment, as well
                    as the many other beneficiaries in the
                    circular value chain (from a previous
                    chart).
Additional Slides
                    Although market researchers like In-
                    Stat, Forrester, and Parks Associates put
                    the RG market forecast in the Billions, I
                    was more aggressive in describing the
                    opportunity.
                    Note that there’s a difference between
                    opportunity and forecasted and actual
                    deployments.
                    Understanding that difference, and the
                    market drivers and inhibitors, is what
                    helps a company maximize its
                    capabilities by exploiting strengths,
                    addressing inhibitors, and partnering
                    where needed.
Additional Slides
                    UTEL’s gateway was like a home PBX
                    that did not rely on phone wiring but
                    that could put an RJ-11 or RJ-45 jack
                    anywhere it was needed.
Additional Slides
                    General Instrument’s gateway was a
                    TV set-top box that could adapt to
                    existing premise networks. It could
                    serve as a “master STB” for all TVs and
                    PCs.
Additional Slides
Additional Slides
                    Global Converging’s gateway was like a
                    cordless phone base station acting as a
                    home PBX.
Additional Slides
                    When I discovered Savoy’s CyberHouse,
                    I was impressed with its Client/Server
                    architecture, where the system itself
                    could be contained in a server device
                    (PC, security panel, etc), with access
                    from any client device (PC, PCTV,
                    phone, etc).
                    Type Managers, like device drivers,
                    could be written to expand support to
                    any new device or protocol.
                    I eventually convinced IBM to rewrite
                    Savoy’s user interface and include their
                    software in IBM HomeDirector but was
                    disappointed that IBM never exploited
                    Savoy’s extensibility.
                    IBM spun off HomeDirector as a
                    separate company aimed at selling a
                    structured wiring system into high-end
                    new homes. In my view, they missed an
                    opportunity to capture the much larger
                    retrofit market.
Additional Slides
                    Central & Southwest Communications
                    was an early gateway manufacturers.
                    Their first deployment of a low-speed
                    utility gateway in Laredo, TX served as a
                    test-bed for extremes of heat and dust
                    and for customer support of Spanish-
                    speaking customers.
                    When the City of Austin issues an RFP
                    for city-wide fiber optic infrastructure,
                    IBM and CSW partnered on a response.
                    In the end, however, powerful lobbyists
                    from Southwestern Bell (which acquired
                    AT&T and took their name) convinced
                    the legislature to outlaw municipally
                    owned network infrastructure.
                    Years later, I joined with consumer
                    advocates to defeat a bill that would
                    have also made it illegal for
                    municipalities to install their own Wi-Fi
                    networks.
Additional Slides
                    IBM was one of several companies
                    doing development and working on
                    standards for several different wireless
                    technologies, including Bluetooth,
                    HomeRF, and Wi-Fi. I represented IBM
                    in the HomeRF Working Group and
                    served as Marketing Chairman.
Additional Slides
                    IBM was one of several companies
                    doing development and working on
                    standards for several different wireless
                    technologies, including Bluetooth,
                    HomeRF, and Wi-Fi. I represented IBM
                    in the HomeRF Working Group and
                    served as Marketing Chairman.
Additional Slides
                    This conceptual chart shows the
                    impact of pushing on market drivers
                    and addressing market inhibitors to
                    cause forecasted outcomes to occur
                    earlier. The benefits of such initiatives
                    can be huge!
Additional Slides
                    I represented IBM in TR41.5, a
                    Residential Gateway standards
                    subcommittee of the EIA/TIA.
                    These last slides are from a
                    presentation I gave on OSGi, another
                    standards initiative the IBM was
                    involved in.
                    The Open Services Gateway Initiative
                    focused on the software/middleware
                    part of gateway standards.
Additional Slides
                    I represented IBM in TR41.5, a
                    Residential Gateway standards
                    subcommittee of the EIA/TIA.
                    These last slides are from a
                    presentation I gave on OSGi, another
                    standards initiative the IBM was
                    involved in.
                    The Open Services Gateway Initiative
                    focused on the software/middleware
                    part of gateway standards.
Additional Slides
                    I represented IBM in TR41.5, a
                    Residential Gateway standards
                    subcommittee of the EIA/TIA.
                    These last slides are from a
                    presentation I gave on OSGi, another
                    standards initiative the IBM was
                    involved in.
                    The Open Services Gateway Initiative
                    focused on the software/middleware
                    part of gateway standards.
Additional Slides
                    I represented IBM in TR41.5, a
                    Residential Gateway standards
                    subcommittee of the EIA/TIA.
                    These last slides are from a
                    presentation I gave on OSGi, another
                    standards initiative the IBM was
                    involved in.
                    The Open Services Gateway Initiative
                    focused on the software/middleware
                    part of gateway standards.
                    Good times. This particular chart
                    brings back memories since it was a
                    collaborative effort between me and
                    Bellcore’s Paul Schumate during a
                    discussion that occurred during an
                    earlier TR41.5 meeting.
Additional Slides
                    I represented IBM in TR41.5, a
                    Residential Gateway standards
                    subcommittee of the EIA/TIA.
                    These last slides are from a
                    presentation I gave on OSGi, another
                    standards initiative the IBM was
                    involved in.
                    The Open Services Gateway Initiative
                    focused on the software/middleware
                    part of gateway standards.
                    NOTE that the RF architecture shows
                    Access Network modules plugging into
                    the left side of the RG, and Premises
                    Network modules plugging into the
                    right side. In actuality, the connections
                    are on the bottom and plug into
                    whatever side of the gateway that the
                    manufacturer allows.
Additional Slides
                    I represented IBM in TR41.5, a
                    Residential Gateway standards
                    subcommittee of the EIA/TIA.
                    These last slides are from a
                    presentation I gave on OSGi, another
                    standards initiative the IBM was
                    involved in.
                    The Open Services Gateway Initiative
                    focused on the software/middleware
                    part of gateway standards.
                    NOTE that the RF architecture shows
                    Access Network modules plugging into
                    the left side of the RG, and Premises
                    Network modules plugging into the
                    right side. In actuality, the connections
                    are on the bottom and plug into
                    whatever side of the gateway that the
                    manufacturer allows.

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Inter|section gateways

  • 1. The IBM Residential Gateway Initiative The “Residential Gateway” concept did not get a warm welcome at IBM until the name was changed to “Inter|section Gateway” and messaging stressed the vision of an IBM-scale, multi- billion dollar business. The following slides are from my early work on gateways at IBM. -- Wayne Caswell
  • 2. The IBM Residential Gateway Initiative Every now and then, a technology or idea comes along that is so profound, so powerful, so universal that its impact changes everything -- • The Printing Press • The incandescent Light Bulb • The Automobile • Manned Flight It doesn’t happen often, but when it does, the world is changed; forever. This is how IBM’s Lou Gerstner described the Industry’s move to Network Computing (NC). Computer industry Revenues were about to crack $1 trillion mark. • They will Grow by about $400 billion in the next 4 years, and • Half of that growth ($200B) will be in NC. But this Growth could be Much Greater, and the slow penetration of home PCs & broadband services stands in the way. The Residential Gateway concept helps Extend the Reach of e- Business by moving towards Universal Access.
  • 3. The IBM Residential Gateway Initiative This presentation focuses on the Computer Industry view and “not” the newly defined Entertainment- Center PC, even though that device “could” include gateway functions. It describes IBM-scale Business Computing Trends and the role that Gateways can play. It takes a Systems View of the consumer household and the Challenges faced there. Then it introduce a specific kind of residential gateway that resides where the External & Internal networks Intersect -- the "Inter|section Gateway." Finally, it explores the Opportunity and Challenges that the gateway market faces.
  • 4. The IBM Residential Gateway Initiative Network Computing, the Internet, Standards-based Web Browsers and the Java programming language are revolutionizing the way we Work, Play and Learn. The implications for Society are profound. IBM’s NC vision is well received, and we are helping some 10,000 customers extend their reach in Electronic Commerce with Consumers.
  • 5. The IBM Residential Gateway Initiative Gateways will help Accelerate these e-Business Trends and extend beyond the 40% of US homes that have PCs so the electronic marketplace can Develop more quickly. This will also increase the demand for Enterprise Servers, Storage, Software and Services. • 'Net-based e-Commerce was $3B in 1998, expected to grow to $100B by 2000. • If gateways can make this happen just 1 Day Earlier, the benefit is some $400M. • If this can happen 6 Months earlier, the benefit is $75B. Internet makes Market Entry Easier, and IBM's largest enterprise customers see tremendous Value in extending the Reach of their e- Business applications to touch Millions (or Billions) of people.
  • 6. The IBM Residential Gateway Initiative Internet makes Market Entry Easier, and the Pace is Increasing. Information assets (BITS) are replacing physical assets (ATOMS), and the 'Net is migrating from BrochureWare used to market a product -- to actually Defining the product and its business model. Service Bundling by 'SuperCarriers' will be as revolutionary for telecom as the concept of supermarkets was to Grocery industry (butchers, bakers, green grocer, etc.). IP-based technologies such as VoIP pose major threats to RBOCs and minimizes the value of local and long distance calling. RBOCs aren't yet ready to compete. New wireless technologies, such as AT&T's PCS network and MMDS microwave networks, make it possible to Bypass the Local Loop and gain access more quickly And Ka-band Low Level Satellites will start service late next year.
  • 7. The IBM Residential Gateway Initiative Technical turmoil in homes -- DVD, DTV, DBS, RG-6 coax, Cat.5 wiring, Fiber, etc. -- has caused a fear of obsolescence and delayed adoption of new products. Consumers drive today's Information Technologies, but: •Only 40% of US HH had a PC in '96 (WSJ). •About half had no plans to buy one (IDC). •<18% of PC homes are connected to 'net or an online service, even though 55% have modems and 80% of new PCs ship with one. Along the Technology Acceptance Curve, the PC hasn't quite made the jump from Early Adopter to Early Majority. That’s because of its perceived Cost and Complexity, Lack of Compelling Function to justify the “pain,” and Fear of Obsolescence caused by the Pace of technology. This turmoil also affects other consumer technologies, and ultimately demand for mainframe services and equipment.
  • 8. The IBM Residential Gateway Initiative To understand the Challenges we face delivering Broadband Communications “to” the home, it's useful to Understand What's There and How it Got There. Generally, the Wiring (and even the Devices) are Simple Extensions of Separate Services • The Lamp that plugs into a Wall Outlet and the electric wiring are extensions of the Electric Company's service. • The Phone wires (and the phones themselves) access a Voice service and support just two phone lines. • And the Coax was designed for CATV with about 50 NTSC channels. None of these services were designed for Data.
  • 9. The IBM Residential Gateway Initiative So, what happens when you introduce a new Digital Service? Well, First you need new Wires. • ISDN and ADSL data services, for example, require Better Quality Phone Lines (cat.5) from the Outside to the PC. • And Digital Satellite Services, with Hundreds of channels, needs Quad-shielded Coax. Subscribers must install RG-6 between the satellite Dish and Decoder Box. You also need a Device to handle Media or Protocol Conversion, and maybe the ability to Split signals and Route them to Multiple Devices. • The Legacy Analog Devices can't accept the Digital Signals, so a new Modem or Decoder box is needed -- for Each Device.
  • 10. The IBM Residential Gateway Initiative Some Gateway functions can reside anywhere -- even in single purpose devices like passive phone or coax splitters. • Amplifiers, Modulators, Modems, and TV Tuners can be put in CE equipment like VCRs and TV decoders, Computers, and Security or Structured Wiring systems. But is “anywhere” the Best place? • Communications carriers are converging Telephone, Television and Data onto a single “fat pipe” in digital form and need a gateway device to split the signals onto separate networks that connect analog or digital devices. • Competition is bringing other services (and media), which introduces a need to select between the different services. The ideal location for these splitting, selecting and converging functions is where the Internal and External networks “intersect” -- on an inside or outside wall of a building -- in the Inter|section Gateway.
  • 11. The IBM Residential Gateway Initiative Four scenarios to show how Inter|section Gateways might be deployed and used. The “cloud” in the middle of the chart represents the various Network Services. And the big Arrows represent whether that scenario fits a “Pull” business model where the consumer decides on the equipment, or a “Push” model where the decision is made by a service provider.
  • 12. The IBM Residential Gateway Initiative Consumers and businesses with a home office will buy gateways in a "pull" model. • Home Offices need more than 2 phone lines (Phone, Fax, Data). • Multiplex phone lines over one set of wires • Bandwidth for Data access is limited, so customers can't exploit their fast modems (20Kbps vs. 28.8/33.6/56). • ISDN requires the installation of New Wires.
  • 13. The IBM Residential Gateway Initiative Where LANs are planned or in place, the gateway can act as a Hub and Communications gateway for PCs, where it can Merge multiple external services onto a Single premises network and provides a platform for CTI, a telephone PBX, and video conferencing. New "isochronous" LAN technologies now meet QoS requirements for Voice & Video. Voice & Video over IP will find its way into small businesses before large ones because the technologies are not yet ready to scale up and support many users on one LAN. Introducing these technologies more quickly in home offices will accelerate their adoption in the enterprise.
  • 14. The IBM Residential Gateway Initiative As part of a communication infrastructure, the Inter|section Gateway helps service providers reach new customers and lower operating costs for existing ones. It provides a platform for differentiated services to generate revenue and guard against competition. These services include CallerID, which can be displayed on televisions instead of a special box. The gateway also provides a channel to communicate energy pricing information from Utilities. Just as with the cellular phone or TV set top box, the gateway is provided as part of a service -- a 'Push' business model. For gateways that include network interfaces to multiple services, we introduce the concept of an Infrastructure Landlord – a custodial service to handle problems and apply enhancements. IBM could serve as an infrastructure landlord.
  • 15. The IBM Residential Gateway Initiative When Multiple Services (MS) are delivered over a single Multimedia (MM) network, carriers need a way of converting their digital signals to analog and splitting them onto premises networks. Although this function could be done anywhere, such as in a PC or TV set top device, its ideal physical location is where the external and internal network(s) meet. If the necessary conversions and signal splitting/combining are done in a gateway, information from one service can be converged with information from another for added value, and the result can be switched or routed to any destination.
  • 16. The IBM Residential Gateway Initiative As we go digital, what about legacy TVs and premises wiring? An Inter|section Gateway could do the analog and DTV tuning for ALL TVs rather than having separate TV set-top decoder boxes or each one. It could reduce redundancy and lower costs by combining the functions of tuning, video decompression, decoding, and amplifying ... not to mention the power supply, cabinet, lightning protection and other electronics. It could simplify physical connections and channel selection and eliminate “set-top clutter.” It could extend the capacity of older coax cabling since each cable only has to carry viewed channels and not all channels. It could add value to legacy devices. Even old analog TVs could display hundreds of channels of analog or digital content and gain features like Internet TV, Caller ID, PiP, Parental Control (V-chip), a home control user interface, and other applications.
  • 17. The IBM Residential Gateway Initiative A gateway facilitating Network Computing would enable universal access to: • Education -- for Life-long and Distance Learning. • Home Health Care -- because it’s is the fastest growing part of Medicare, with costs climbing 23%/yr, compared to 9%/yr for the total Medicare program. • e-Banking -- which is at the center of e-Commerce. • Travel -- with Smart Cards that let us access our e-mail and NC applications while on the road -- from the screen phone in the airport or TV in the hotel. • and Government -- since we have a moral, legal and economical Obligation -- to promote Universal Access, especially for people with limited resources.
  • 18. The IBM Residential Gateway Initiative Specialized / Simplified Computer Customer & Servicer Access Areas High speed Back-plane Pluggable CEC -- Processor, Memory & Control Logic (Bus Arbitration) with Protected OS with Java VM Pluggable Power Supply (optional battery backup) Slots for NICs -- (PCI bus) high-riser Bus Arbitration Fault Mgt. & Recovery Firewall Protection Central Mgt & Updates Plug-in NICs provide Most of the Function: POTS, PBX, Cellular xDSL, PCS, LMDS, PC LAN hub Home Ctrl: X-10, CEBus, LON... TV tuner / decoder, MPEG, parental control, web browser IR/RF Remote Flexible, Scalable, Modular Support Peer connection to Distributed Gateways
  • 19. The IBM Residential Gateway Initiative Standards efforts must define two kinds of standards: • an Interface for plug-in NICs, so they can work in various flavors of gateways and communicate with each other over a system bus such as PCI, “and” • an Interface for connecting Peer Gateways to each other over another bus such as Firewire.
  • 20. The IBM Residential Gateway Initiative Since competitors view gateways as providing strategic leverage, they want to own or control it. That can cause political friction. • Will a Cable or Satellite company put its tuner card in a gateway managed by a telco competitor? • Will a telco put its PBX card in a cable company gateway? • What NICs will be “allowed” in the box? • And who will act as Infrastructure Custodian, managing the network, handling problems, and applying enhancements? • Is there a trusted 3rd party that can fulfill this role? Can the RBOCs be trusted for this? The electric utility? The municipal Government? How about IBM? The gateway is a product “System” -- like an Automobile, where you also need gas and oil, service mechanics, a highway to drive on, and even rules of the road.
  • 21. The IBM Residential Gateway Initiative Success of the Inter|section Gateway depends on having the Vision to create the business model, the gumption and clout to tackle the politics, and the conviction to endure the expected critiques, like the Wright brothers. If Orville and Wilbur were making their historic first airplane flight today, the Press would point out -- • that the brothers’ first effort was postponed by bad winds, • that construction of the plane was months behind schedule, • and that there was no real proof that the consumers would ever be willing to fly in an airplane, because they • already had good train & boat service, where you could sit in a seat instead of lie on your belly. QUESTIONS?
  • 22. Additional Slides This slide describes an environment where homes connect to multiple service providers, each delivered over separate networks. As these service providers migrate from analog to digital technologies and gain the ability to carry multiple services over their separate networks, they fact the challenge of connecting to the various legacy devices inside without the cost and hassle of running new cabling. In the mid-1990’s, when these slides were created, less than 55% of US households had PCs. A gateway device could be used to bring information services to non-PC devices.
  • 23. Additional Slides Our early vision of a gateway device at the intersection of premise and access networks found several barriers to deployment. One was the political barrier of expecting a service provider to rely on a gateway that may be owned and managed by a competitor. Another barrier was the natural logistics of where different access networks connected to the home. • Electric service almost always connect to homes at the closest point to the electric lines. • Phone service historically entered the home at the closest point to the telephone: i.e. the kitchen. • Cable TV service tends to enter where the family TV is: in the living room or family room. • Terrestrial broadcast or Satellite TV antennas are placed on the roof. So in reality, there is no logical place where all services connect, unless of course they all come from one provider.
  • 24. Additional Slides The Inter|section Gateway can ideally benefit all sorts of market segments as shown. That’s why I promoted this concept within IBM as a multi-billion dollar opportunity.
  • 25. Additional Slides From IBM’s corporate perspective, it doesn’t much matter what form factor the gateway takes or whether it’s in a TV set-top box, a PC, a stand-alone device, or an Inter|section Gateway. IBM benefits from increased demand for information services, especially those that rely on big, enterprise computers. Although IBM might be able to build a business as Infrastructure Landlord, it also benefits if gateways are deployed by telcos, cable companies, electric utilities, municipalities, home builders, or consumers themselves.
  • 26. Additional Slides This slide summarizes issues raised at a San Francisco roundtable.
  • 27. Additional Slides The tornado metaphor is from Geoffrey Moore’s book, “Inside the Tornado,” which was an extension of his popular “Crossing the Chasm” series and described the rapid growth that occurs once a new technology crosses between Early Adopter and Early Majority market segments.
  • 28. Backup Slides This pictures a gateway prototype that was built by IBM Microelectronics in Austin. It had the required expansion slots, based on PCI bus, and had: • A Pluggable Power Supply would allow for low wattage for small devices or higher wattage if needed • A Pluggable High-riser Bus could support 8-bit, 16-bit, 32-bit (and future 64-bit) architectures. • A Pluggable Central Electronics Complex (CEC) features a PowerPC embedded processor, control logic, and embedded OS.
  • 29. Additional Slides An Inter|section Gateway can be split in two, with part if it inside the home and part on the outside for easy access by service providers. It does, however, need electric power. This illustration shows how several gateway components (or separate gateways) could be interconnected over a high-speed bus like IEEE 1394 (aka Firewire). The concept of distributing gateway functions is not dissimilar to the concept of a PC with expansion slots or that of a stack of consumer electronics in the entertainment center.
  • 30. Additional Slides The early gateway architecture, as envisioned in EIA/TIA TR-41.5 standards, contained two sets of expansion slots : one for service providers and one for premise networks. Consumers would only be able to access the premise network cards. This design splits the gateway functions into physical boxes, one mounted on an outside wall, and a PC- based box that could be mounted inside. Conceptually, the consumer could access and configure either portion with any web browser and would not need an attached keyboard and display.
  • 31. Additional Slides Here’s one way that multiple service providers could participate with their own gateway device. In reality, we may never see this. There’s a natural monopoly once one provider delivers multiple services over their high-speed broadband pipe. The cost of building an overlay network keeps competitors at bay, and even if new entrants appear, the efficiencies of bundling make it easy to adjust prices to keep out competitors. The biggest natural monopoly, due to its superior bandwidth is fiber optics (i.e. fiber-to-the-home, or FTTH).
  • 32. Additional Slides After disappointing sales for the year, IBM Microelectronics pulled funding from a home networking system-on-a-chip (SOC) design that would have paired an embedded PowerPC processor with memory, control logic, a power-line modem based on HomePlug, a wireless modem based on HomeRF, and a phone- line modem based on HomePNA. We had envisioned putting all of that function on a small circuit card that could be put into a familiar form factor such as shown in this physical mockup.
  • 33. Additional Slides My vision for SOC development was to create a line of thin service gateways and companion adapters that could communicate over power-line (HomePlug), wireless (HomeRF), and cat.6 cabling (Ethernet or 1394). The previous slide showed a familiar form factor of a surge protector with embedded electronics that could put a phone or Ethernet outlet anywhere there was need for a phone, PC, or Internet-connected TV.
  • 34. Additional Slides Slides like this one show forecasts of gateways, home networks, and PCs. Missing from this is a high-level view of how such growth affects service providers and their demand for enterprise-scale IT equipment, as well as the many other beneficiaries in the circular value chain (from a previous chart).
  • 35. Additional Slides Although market researchers like In- Stat, Forrester, and Parks Associates put the RG market forecast in the Billions, I was more aggressive in describing the opportunity. Note that there’s a difference between opportunity and forecasted and actual deployments. Understanding that difference, and the market drivers and inhibitors, is what helps a company maximize its capabilities by exploiting strengths, addressing inhibitors, and partnering where needed.
  • 36. Additional Slides UTEL’s gateway was like a home PBX that did not rely on phone wiring but that could put an RJ-11 or RJ-45 jack anywhere it was needed.
  • 37. Additional Slides General Instrument’s gateway was a TV set-top box that could adapt to existing premise networks. It could serve as a “master STB” for all TVs and PCs.
  • 39. Additional Slides Global Converging’s gateway was like a cordless phone base station acting as a home PBX.
  • 40. Additional Slides When I discovered Savoy’s CyberHouse, I was impressed with its Client/Server architecture, where the system itself could be contained in a server device (PC, security panel, etc), with access from any client device (PC, PCTV, phone, etc). Type Managers, like device drivers, could be written to expand support to any new device or protocol. I eventually convinced IBM to rewrite Savoy’s user interface and include their software in IBM HomeDirector but was disappointed that IBM never exploited Savoy’s extensibility. IBM spun off HomeDirector as a separate company aimed at selling a structured wiring system into high-end new homes. In my view, they missed an opportunity to capture the much larger retrofit market.
  • 41. Additional Slides Central & Southwest Communications was an early gateway manufacturers. Their first deployment of a low-speed utility gateway in Laredo, TX served as a test-bed for extremes of heat and dust and for customer support of Spanish- speaking customers. When the City of Austin issues an RFP for city-wide fiber optic infrastructure, IBM and CSW partnered on a response. In the end, however, powerful lobbyists from Southwestern Bell (which acquired AT&T and took their name) convinced the legislature to outlaw municipally owned network infrastructure. Years later, I joined with consumer advocates to defeat a bill that would have also made it illegal for municipalities to install their own Wi-Fi networks.
  • 42. Additional Slides IBM was one of several companies doing development and working on standards for several different wireless technologies, including Bluetooth, HomeRF, and Wi-Fi. I represented IBM in the HomeRF Working Group and served as Marketing Chairman.
  • 43. Additional Slides IBM was one of several companies doing development and working on standards for several different wireless technologies, including Bluetooth, HomeRF, and Wi-Fi. I represented IBM in the HomeRF Working Group and served as Marketing Chairman.
  • 44. Additional Slides This conceptual chart shows the impact of pushing on market drivers and addressing market inhibitors to cause forecasted outcomes to occur earlier. The benefits of such initiatives can be huge!
  • 45. Additional Slides I represented IBM in TR41.5, a Residential Gateway standards subcommittee of the EIA/TIA. These last slides are from a presentation I gave on OSGi, another standards initiative the IBM was involved in. The Open Services Gateway Initiative focused on the software/middleware part of gateway standards.
  • 46. Additional Slides I represented IBM in TR41.5, a Residential Gateway standards subcommittee of the EIA/TIA. These last slides are from a presentation I gave on OSGi, another standards initiative the IBM was involved in. The Open Services Gateway Initiative focused on the software/middleware part of gateway standards.
  • 47. Additional Slides I represented IBM in TR41.5, a Residential Gateway standards subcommittee of the EIA/TIA. These last slides are from a presentation I gave on OSGi, another standards initiative the IBM was involved in. The Open Services Gateway Initiative focused on the software/middleware part of gateway standards.
  • 48. Additional Slides I represented IBM in TR41.5, a Residential Gateway standards subcommittee of the EIA/TIA. These last slides are from a presentation I gave on OSGi, another standards initiative the IBM was involved in. The Open Services Gateway Initiative focused on the software/middleware part of gateway standards. Good times. This particular chart brings back memories since it was a collaborative effort between me and Bellcore’s Paul Schumate during a discussion that occurred during an earlier TR41.5 meeting.
  • 49. Additional Slides I represented IBM in TR41.5, a Residential Gateway standards subcommittee of the EIA/TIA. These last slides are from a presentation I gave on OSGi, another standards initiative the IBM was involved in. The Open Services Gateway Initiative focused on the software/middleware part of gateway standards. NOTE that the RF architecture shows Access Network modules plugging into the left side of the RG, and Premises Network modules plugging into the right side. In actuality, the connections are on the bottom and plug into whatever side of the gateway that the manufacturer allows.
  • 50. Additional Slides I represented IBM in TR41.5, a Residential Gateway standards subcommittee of the EIA/TIA. These last slides are from a presentation I gave on OSGi, another standards initiative the IBM was involved in. The Open Services Gateway Initiative focused on the software/middleware part of gateway standards. NOTE that the RF architecture shows Access Network modules plugging into the left side of the RG, and Premises Network modules plugging into the right side. In actuality, the connections are on the bottom and plug into whatever side of the gateway that the manufacturer allows.