1. The GLPI project
IT Asset
management
with GLPI
Walid Nouh (walid.nouh@gmail.com)
FOSDEM 2011
© 2002­2010 Association Indepnet ­ www.indepnet.net

2. Summary
✔ The project
✔ Between inventory and configuration management
✔ Features
✔ Authentication and access control
✔ Roles
✔ More about GLPI
© 2002­2010 Association Indepnet ­ www.indepnet.net

3. The GLPI project
✔ First release in 2003
✔ GPL v2
✔ PHP / MySQL
✔ Translated in 33 languages
✔ 60+ plugins available
© 2002­2010 Association Indepnet ­ www.indepnet.net

4. Between inventory and
configuration management
© 2002­2010 Association Indepnet ­ www.indepnet.net

5. Inventory informations and more
Hardware, software, financial, warranties, history
✔
Budgets, contracts, suppliers, contacts, documents
✔
Knowledge base,FAQ
✔
© 2002­2010 Association Indepnet ­ www.indepnet.net

6. Incidents management
Tickets linked to assets
✔
ITIL conformity, followups, tasks, solutions, validations, notifications
✔
Planning for engineers
✔
© 2002­2010 Association Indepnet ­ www.indepnet.net

7. Authentication and access control
Backend: internal DB, IMAP/POP or LDAP
✔
Single Sign On throught CAS or other systems
✔
Access control static and/or based on rules
✔
© 2002­2010 Association Indepnet ­ www.indepnet.net

8. GLPI for managers
Reports on assets, warranty & licenses alerts
✔
Helpdesk statistics
✔
Planifications
✔
© 2002­2010 Association Indepnet ­ www.indepnet.net

9. GLPI for IT engineers
Daily use
✔
Manage assets, locations, groups, etc.
✔
Tickets
✔
Detects configuration changes that need to be done
✔
© 2002­2010 Association Indepnet ­ www.indepnet.net

10. GLPI for end users
Simplified interface :
✔
Create and follow his own tickets
✔
FAQ, Reservation
✔
© 2002­2010 Association Indepnet ­ www.indepnet.net

11. More about GLPI
● http://glpi­project.org : project website
● http://forge.indepnet.net : forge
● http://glpi­project.org/forum : forum
● http://plugins.glpi­project.org : plugins directory
© 2002­2010 Association Indepnet ­ www.indepnet.net