1. Cloud Based Telemedicine Solutions
[Insert College/University Logo Here]
Presented by
Revolutionizing Student and Staff Healthcare
WaveFront Brokerage Services
Access & Delivery

2. The Problem: Healthcare
 Most Doctor offices open less than 35 hours/week or approx. 21% (Closed
nearly 80% of the time (168 hours/week)
 Average time to make an appointment – 3 WEEKS
(Over 6 weeks to see a specialist; Estimate 7 by
Presented weeks under the ACA)
 Average time spent waiting in a doctor’s waiting room – 23 minutes
(Average time spent waiting in an ERBrokerage Services
WaveFront – 93 minutes)
 Top 3 reasons for ER visits are sinus, ear and upper respiratory infections
(not broken bones or other type of injuries)
 These top 3 reasons are easily diagnosed and treated via telephone
 75 – 90% of visits originate from stress issues

3. The Solution: TELEMEDICINE
 4 of 5 office visits better handled via phone
~American Medical Association~
 Avg. time to talk to our doctors, 90 seconds
Presented by
 90%+ who call, don’t need a follow-up
 100% availabilityWaveFrontstates (24/7/365)
in all 50 Brokerage Services
 89% of healthcare execs believe telemedicine will (and
must) revolutionize healthcare
 Telemedicine will save minimally $70 per employee in
healthcare savings (utilization is the key)
~Business Insurance News December 2012~

4. Solution: Improve Access to Care
Virtual Care: Ways to Consult
• Reduce Cost • Telephone
• Expand Access • Secure email
• Improve Outcomes • Video
• Extend services beyond • Mobile Application
boundaries • Text Messaging
• Right size care
“High Tech - High Touch”

5. High Tech – High Touch
Improve Access Drastically Lower Costs Care Coordination Quality Care
Multiple ways to Avoid high cost settings 24/7 Physician consultations - Licensed Physicians that
Consult 24/7 like the Doctor’s office, Clinically efficient, effective can provide information,
Urgent Care/ER and most convenient diagnose and prescribe
Rx medication*
+ + +
Phone, Email, Video, Save Time Get Information/Diagnosis Feel Better Fast
Mobile Application Save Money Anytime, Anywhere 24/7 Most Affordable Cost Setting
Reduce Absenteeism Better Outcomes
* If appropriate

6. Easy for Member
Activate Call or Click Virtual Care
Online or by phone. Connect to a board Fast, safe, lowest cost
So easy and certified doctor in setting care 24/7
convenient. minutes

7. • Low-PMPM of $5 • Student + Family $30/month • Student + Family $10/month
(Physician consult = $38/consult; (Unlimited usage; no fees) (Unlimited usage; no fees)
Wellness consult = $27/consult)
• 2% utilization rate nationally • 18 % utilization rate • 26+% utilization rate
(lowest in nation)
• Avg. Physician response time: • Avg Physician response time: • Avg. Physician response time:
up to 3 hrs. 24 mins. 90 secs.
• Consultations available by • Presented by
Consultations available by • Consultations available by
telephone only after going telephone, internet and video. telephone, internet, video,
online prior. WaveFront Brokerage Services smart phone app, secure email,
chat, and text msg.
• No recording of consultations • Record consultations and post • Record consultations and post
to personal health record. to personal health record.
• SureScripts Access – No. • SureScripts Access – No. • SureScripts Access – Yes.
• Secure Email Consultations – • Secure Email Consultations – • SecureEmail Consultations –
No. No. Yes.
• • Nation’s largest physician
• Very modest physician 2,000 GP Physician network
network; includes specialists
network (reason physician
response time slowest)

8. Key Differentiators Between CADRPlus and the Competition
The lowest cost, highest impact soluction to many of
1. How can students and staff connect with a physician? Because we understand that
the issuesuse technology differently we have multiple system today. to
members plaguing the healthcare ways for them to connect
CADR. They can call our care center; request a call from a physician via the member
portal, secure email, chat, video, mobile application and, of course, telephone. Others
require that members go online first; we understand that not all will have access to a
computer or the internet so this is not a requirement.
2. Education/Communication: Driving utilization is what makes us superior to our
competition. Across our book of business, CADR boasts a 26+% utilization rate for clients
that have been with us for at least 12 months. We will work with students and staff to
understand how to best work with your different populations. This can consist of
email blasts, phone mail messages, mailers, hard copy flyers, posters, etc.
3. A student/staff can be on the phone with one of our physicians in less than 90 seconds.
When deciding whether to go to a higher cost setting or whether a condition can be
handled via telemedicine this is key. No other telemedicine company has this
functionality.

9. Key Differentiators Between CADRPlus and the Competition
The lowest cost, highest impact soluction to many of
the issues only telemedicine organization that has thesystem today. all
4. We are the plaguing the healthcare unlimited plan which includes
consultations.
5. We are the only telemedicine organization that records all consultations and attaches it
to the personal health record of our patients. We do this not only for patient history
but as a tool for quality control.
6. We are the only telemedicine organization that has access to SureScripts which allows
us to see 24 months of prescriptive history for our patients. This is available whether or
not the prescription has been prescribed through CADR or another physician.
7. CADR physicians have access to the patient’s formulary through SureScripts.
8. We provide secure email consultations; Teladoc does not.

10. Simply put…
The lowest cost, highest impact soluction to many of
the issues plaguing the healthcare system today.
The lowest cost, highest impact solution to
many of the issues plaguing students and staff
of America’s leading Colleges & Universities,
and the healthcare system.

11. TELEHEALTH IS THE ANSWER AND CADR+
IS THE VERY BEST BUNDLE AVAILABLE!
• It’s convenient – 24/7 access from anywhere
• It’s unlimited – no hidden fees or per-use charges
• It’s easy – just call or click and you’re connected
• It’s quality – Masters- level Clinicians, US Board Certified Doctors, Vetted
Partners/Resources
• It’s proven – our partners have over 3 million members and counting
• It’s comprehensive – for the body, mind and pocket book
• It’s affordable - $15/mo. PMPM for individuals; $10/mo. for groups

12. So, how does this program work?
The lowest cost, highest impact soluction to many of
the issues plaguing the healthcare system today.
+
=
+

13. Access to a nationwide network of 5,000+ licensed, board certified doctors &
specialists anytime, anywhere – day or night; no one is denied, and there is no
waiting, period.
Multiple Ways to Consult
CADR+ provides a technology and
service platform which allows students
& staff to consult with physicians
via Telephone, Mobile APP, Video, On-line, Email & Text,
on an immediate basis, 24/7/365 AND receive a refill or
prescription for their illness…ready when they are!
Give them a call and you will be connected within 2 minutes!

14. Multiple Ways to Consult

15. Use When You…
 Need care after hours or on weekends
 Need medical care access from remote locations
 Need Rx prescription/refills* for common conditions
 Can’t meet face-to-face with physician / specialist
 Can’t get a timely appointment
 Can’t get to a doctor due to disability
 Don’t want to go to ER/UC
 Can’t afford to take off work or class
 Are traveling and need advice
* Medications on the DEA list or controlled substances, by law, are NOT permitted for prescription
fills/refills.

16. National Telemedicine
Physician Network
Telemedicine Services
 Enterprise Platform PLUS CADR’s National
Network of Primary Care Physicians
 50 State PCP Provider Network
 U.S.-based, Board Certified/Eligible
 Credentialed to NCQA Standards
 170 Languages Supported
 On-Demand (24/7) Via Secure Phone, Web
(Video/Email) or Mobile App
 Additional Specialties Now Online:
 Pediatrics, Cardiology, OB/GYN
 Mental Health, Endocrinology

17. Quality Assurance
& Patient Safety
 Continuous Quality Improvement process as a tool to monitor, analyze and
improve the medical care delivery mechanisms practiced by Consult A Doctor
physicians
 100% of consults are documented and recorded; controlled substances never
prescribed
 Regular CQI Medical Records Reviews are performed consisting of at least 3
initial priority consultations for each new doctor and at least 10% of
randomly selected priority consultations per week for existing physicians
 Weekly CQI Audio Recording Reviews consisting of 3 initial priority
consultations for new doctors and 2 random priority consultations for
existing doctors per week

18. More Quality Time
Average time spent with a Doctor
during a traditional office visit is
only 4 minutes
Average time spent with a
Doctor during a
Consultation is over 15 minutes

19. 9 Most Common Reasons People Visit a
Doctor, Urgent Care or Emergency
1. Allergies
Doctors 2. Bronchitis
address 3. Earache
4. Sore Throat
the top 9 most
5. Pink Eye
common
6. Sinusitis
reasons for a
7. Strep Throat
visit to the 8. Upper Respiratory Infections
doctor 9. Urinary Tract Infections
AND MORE!

21. Reporting & Data Mining

22. Common Medications Prescribed
Zithromax Z-Pak Metformin
Amoxicillin Flonase
Albuterol Diflucan
Augmentin HCTZ
Tessalon Levaquin
Azithromycin Macrobid
Keflex Pyridium
Bactrim Biaxin
Cipro Allegra
Lisinopril Bactrim
Tamiflu Ibuprofen 800
Prednisone Nasonex
Lipitor

23. Student/Staff Experience
Provide CADR+
Call CADR+ to
medical schedules call
request a with an
consultation history appropriate doctor
Doctor reviews
the online patient
Member
history and calls
receives
the member*
follow-up
survey call
If prescription is
Doctor updates required Doctor
Call recording
EMR with calls in Rx to
is posted
consultation member’s choice of
notes pharmacy
*Average on-call response time by a physician is 2 minutes! Fastest in the nation.

24. Member/Patient Portal
+ HIPAA Compliant
+ Web-based for convenient access
+ Simple to use
+ Electronic Medical Records
+ Send emails to doctors
+ Upload pictures to send to Doctor or for reference
+ View Doctor’s notes and follow-up communications
immediately after consultation
+ All calls and video consultations are recorded and
stored for accurate history and reference

25. My Message Center
Send and receive secure emails
to a licensed physician for
My Consult Center confidential and convenient
information. Receive lab
Schedule appointments, e-mail a requisitions and results.
doctor, store and forward your medical
history to your primary care physician
and more.
My Health Center My Symptom Checker
Symptom Checker, Health Evaluate symptoms and
Library, Interactive Health Tools
recommend treatment options

26. – Mobile Apps
My Health Center
 First Aid
 Medications
 Medical Tests / Labs
 Wellness
 Chronic Condition Management
 Challenges
 Rewards
 Support Groups

27. ePrescriptions
Features / Benefits
Electronic prescribing
 Less errors
 Surescripts
 RX history
 Med2Med
interaction
 Decision support
 Evidence based
Pharmacy of choice
 By home, work,
hotel, school
 Less wait
 Formularies
 Insurance
Documented in EMR
Reported to PCP/Plan

28. Follow Up/Referral
Post Consult Benefits
 Follow up care
instructions
 Telemedicine
consultations
 In-person referrals
 Patient education
 Scheduled
messages/reminders
 Diagnostic labs
 Health tracking tools
 Health risk assessments
 Coding
 CPT
 ICD-9

29. Follow Up/Referral
 Through the use of next-stage technology
CADR partners with Payers to enhance and
support their care management and cost
containment approach
 Data integration between CADR and Payer
provides health related information to
providers and patients at the point of care to Data Sources
improve clinical outcomes Paid Claims Data
Laboratory Results
 CADR’s data warehouse serves as the
Prescriptions
central repository of data derived from
Health Risk Assessments
numerous sources Evidence – Based
 Raw data becomes critical information Clinical Guidelines
readily available to effectively manage care Member & Provider
Communications

30. A free prescription and health care discount card
that provides access to savings on a wide range of
health care products and services, including
prescription drugs, lab tests, vision care and dental
care.

31. SIGNIFICANT SAVINGS
• Pharmacy Savings – save up to 65%
• Dental Care – save up to 50%
• Vision Care – save up to 50%
• Hearing – save up to 15%
• Lab Savings – save up to 60%
• MRI & Imaging – save up to 70%
• And more!

32. Why are College Students
so Stressed?
Pressure to succeed
“Students know their generation is less likely to be successful than their parents, so
they feel more pressure to succeed than in the past.”
Jason Ebbeling, Director of Residential Education at Southern
Financial pressures on self and parents
“Paternal unemployment is at it’s highest level since we started measuring.”
John Pryor, UCLA Higher Education Research Institute
Amount of school work
“College students can get easily overwhelmed by the type and amount of school
work combined with the freedom to accomplish tasks on their own schedule.”
Marcelina Hardy, MSEd, BCC, Board Certified Coach

33. According to the American College Health Association,
the top health issues for college students in 2012
were:
1. Mental Health
2. Sleep
3. Infectious Disease
4. Substance Abuse
5. Exercise & Nutrition

34. Drugs & Alcohol
 Drug and alcohol abuse is the #1 cause of death for college students (age 17-24).
 Nearly half of America’s 5.4 million full-time students abuse drugs or drink alcohol
on binges at least once per month.
 22.9% of students meet the definition for alcohol or drug abuse (compared with
8.5% of all people 12 and up).
~National Center on Addiction and Substance Abuse (CASA) at Columbia University~
Prescriptions
 The majority of college students arrive with prescriptions for birth control and
conditions such as anxiety and ADHD.
~Core Institute Study, Southern Illinois University~
 By a student’s sophmore year, half of their classmates have been offered the
opportunity to abuse a prescription drug.
~Talk About Rx, Get the Facts website~

35. College Worklife Resources
There are times in everyday life when you may
need a little guidance:
 Childcare  Colleges and universities
 Parenting  Elder resources
 Emergency care  Disaster relief
 Summer care  Pet care
 New baby care  Primary/secondary education
 Adoption  Patient Advocacy

36. Resources For Living – Student Assistance Program
TELEPHONIC CONSULTATION
 Unlimited access
 Masters-level clinicians
 Available 24/7
 Live Answer
 Confidential Service
 170 Languages
 Crisis Support

37. Everyday Help for Everyday Stuff
Someone to talk to…on YOUR schedule
 Confidential telephone counseling
 Legal Services
 Financial Consultation
 Tax preparation discounts
 Identity theft
 Patient advocacy

38. Online Discount Center
We can also help you save money by providing access to great prices for
over 3.5 million products and services.
Let the savings begin
We help you find the deals you’re looking for with easy search tools and
discount codes. We also feature zones that highlight hot offers, limited time
bargains and regional deals.
The online discount service features savings on brand-name products and
services like:
 Computers and electronics  Theme parks
 Travel, car rentals and hotels  Fitness centers
 Gifts and retail shopping  Shoes and clothes
 Movie tickets & video rentals  Restaurants… and more!

39. College Students, like all of us, need a little help
sometimes; we provide the access to tools, support and
resources needed to overcome challenges and build
resiliency.
Consult A Doctor
Financial Consulting
On-line Wellness Tools Physical
Budgeting Skills
Prescription Discounts Well-being
Financial Advocacy
Lifemart Discounts
Emotional
Financial
Social
Well-being
Well-being
Telephonic Counseling
SIGNAL
Relationships
Stress & Depression Resume Development
Career Interview Skills
Community Grad School Test Prep
Well-being
Well-being Translation Services
Community Resources
Concierge Services
Housing Search
Summer Opportunities
Completely Confidential 24/7 Resource