Performance Appraisal should be multifaceted. their are many aspect to evaluate the performance of the employees in this professional world 360 degree evaluations is the most effective one!
2. “Human Resource Management”
Project Presentation
Presenters
Wasif Nawaz
Baseer Khan
Aqib Najeeb
Shahrukh Sheikh
Maria Sarfaraz
Submitted to: Dr. Shazia Akhtar
3. Statement of Discussion
“Performance Appraisal should be multifaceted.
Supervisor should be able to evaluate
their employees, and employees should be able
to evaluate their supervisors, and Customers
should evaluate them all”.
6. The 360 Evolution
At the beginning it was designed for
managers or career development
Now the same evaluation process is used
from the CEO down to Maintenance
And both are contributing the
each other’s evaluation
7. Who Uses It?
90 percent of Fortune 1000 companies
In our opinion every
Company
School
Firm
Sports Team
Etc…
Should use this system for Improvement
9. Top-Down Employee Performance
Evaluations
Most Common and Most Effective
Assessment given directly from manager
First-line supervisor can be more effective
Becomes more reliable when supervisors are
trained
10. Self-Assessment Performance Reviews
Employee asked to rate
themselves
Helps employee reflect on their
performance and be an active
part of their review
Discussions on how they feel
about their performance
11. Peer-to-Peer Employee Performance
Evaluations
Requires same level employees to review
each other
No one knows a worker better than those that
work with them
Can cause problems if evaluations get back to
employees
12. Upward Evaluation
Subordinates have a unique, often essential,
perspective
Valuable data on supervisory behaviors
Employees feel they have a greater voice
Anonymity is essential
Need precautions
13. Customer Evaluation
Survey both Internal and External Customers
Setting Customer Service Standards and
measuring against these standards
More appropriate for Evaluating Team
14. 360-Degree Performance Reviews
• Customers, Suppliers, Peers, and self
assessment direct reports
• Very effective if kept anonymous
• Every angle is accounted for and gives a true
performance picture
15. Why is 360 Valuable to You?
Identifies your strengths and weaknesses
from the perspective of others.
Effective Working environment
Improves your productivity and work
relationships with those around you.
16. Strategic Mission
The purpose of doing 360 must be clearly
defined
If the mission is to develop and grow all
employees must know that it is all for
everyone's improvement
If communication breaks down employees
could fear everyone attacking them in the
evaluations
17. Be Careful
You cannot be reckless with 360’s!
If there are not clear goals set ahead of time
then…
The evaluations will have no direction
They will be hard to interpret
It is best to have experts conduct these
evaluations to ensure maximum effectiveness
18. &
Closely evaluated goals
Kept employees accountable for their inputs
Helped their employees to use evaluations
accurately
Carefully watch for Gaming
19. Cont…
They find with 360 prejudices related to
Age
Gender
Race
Religion
Or any other factors
• This has lead to great successes for Intel
breach thousands benchmark!
20. Pros of
More comprehensive system because
responses are gathered from multiple
perspectives
Feedback from peers and others may increase
employee self-development
21. Pros Continued
It may lessen prejudices because the
feedback comes from more people, not just
one person
Quality of information is better
It complements TQM initiatives by
emphasizing internal/external customers and
teams
22. In case of Dis-agreement
Requires training to work
Employees could give dishonest and invalid
feedback
Can Be expensive
23. Cont..
Complex system in combining all responses
Feedback can be intimidating. Employees
could feel like they are being “attacked”
Could be conflicting opinions, but accurate
from their own standpoints
24. Helps individuals and companies improve,
grow and developed
Provides honest and unbiased helpful
feedback
Increasing individuals performance with 360-
degree evaluations will lead to overall
success for a firm