Public Speaking and Communication in Korea

Walter Foreman
Walter ForemanDirector at Gangnam-UC Riverside International Education Center (GNUCR) um Gangnam-UC Riverside International Education Center (GNUCR)
@walter_foreman
walter.foreman
Public Speaking
and
Communication
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Public Speaking and Communication in Korea
Stage Fright
Stage Fright
Completely Normal
Happens to everyone
Five ways to manage
Take a class
Be Prepared
Think Positively
Be Realistic
Visualize
Be Prepared
“If I’m to speak for 10
minutes, I need a week
for preparation. If 15
minutes, three days. If
half an hour, two days. If
an hour, I’m ready now.”
-- Woodrow Wilson
Think Positively
You always feel
more nervous
than you look or
sound!
Be Realistic
Don’t expect perfection
Never apologize for:
• Nervousness
• Language
• Mistakes
Visualize
Find an
attractive face
in the audience.
Other Tips
• Enter the room as early as possible
• Chat to people as they enter the room
• Work especially hard on your introduction
• Avoid dairy products and caffeine
Structure
Presentations are like hamburgers
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Public Speaking and Communication in Korea
Practice Task
O Watch these two 90-second English introductions
O Find at least five pieces of information in each
O Match your information to WISE OWL
O After watching discuss with a partner or group
Public Speaking and Communication in Korea
Public Speaking and Communication in Korea
Practice Task
O Watch these two 90-second English introductions
O Find at least five pieces of information in each
O Match your information to WISE OWL
O After watching discuss with a partner or group
elcome the audience
O Formal
O Inclusive
O Positive
O Good afternoon ladies and gentlemen
O Hello everyone
O Hi guys
O It’s my great honor to be here today talking to
you…
ntroduce yourself
O Full name & title (if applicable)
O Speak extra clearly and slowly
O If international: state home country
O My name is Walter Foreman, and although
originally from Canada, I now work in South
Korea as the director of the Gangnam-
University of California, Riverside
International Education Center, or GNUCR as
we call it.
tate your topic
O I’m here today to talk to you about…
xplain the importance
of your topic
O Why should the audience listen to you?
O What will they gain from listening to you?
O Why is your topic important?
O Why is your topic important to them?
O Establish your expertise
O Talk about your credentials and explain why
you are the expert
utline the structure
O Today my presentation is divided into (x) parts
hat comes when?
O First I’ll talk about…
O Second I’ll talk about…
O Finally, I’ll talk about…
et the audience know…
O Time
O Materials
O Questions
et the audience know…
O Time:
O My presentation should take about (x) minutes…
O Materials:
O If you don’t already have a handout, extras are
available here at the front of the room and also at
the back.
O You can download my presentation materials from
my website: www.walterforeman.com and I’ll give
you that address again at the end of my
presentation.
O I don’t have any materials for you today, but you
can download…
et the audience know…
O Questions:
O During:
O If you have any questions today, please feel free
to ask them at any time.
O After:
O If you have any questions today, please hold
them until the end of my presentation. We’ll
have about (x) minutes for question and answer.
Public Speaking and Communication in Korea
Practice Task
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
국가공무원인재개발원
Signposting
Public Speaking and Communication in Korea
"I'll start by describing the current position
in Europe. Then I'll move on to some of the
achievements we've made in Asia. After
that I'll consider the opportunities we see
for further expansion in Africa. Lastly, I'll
quickly recap before concluding with some
recommendations."
Throughout your presentation, you will put up signposts
telling the audience where you have been and where you are
going next.
When you finish Europe and want to start Asia, you might say:
"That's all I have to say about Europe. Let's turn now to
my second point, Asia."
Throughout your presentation, you will put up signposts
telling the audience where you have been and where you are
going next.
When you finish Asia and want to start Africa, you might say:
“So now that we’ve talked about Europe and Asia, let’s
move on to my last point: Africa.
Throughout your presentation, you will put up signposts
telling the audience where you have been and where you are
going next.
When you finish your last point and want to sum up, you
might say:
“Well, we’ve looked at the three continents: Europe,
Asia, and Africa. Now I’d like to sum up.
Signposting
Function Language
Introducing the
subject
 I'd like to start by...
 Let's begin by...
 First of all, I'll...
 Starting with...
 I'll begin by...
Signposting
Function Language
Finishing one
subject…
• Well, I've told you about...
• That's all I have to say about...
• We've looked at...
• So much for...
Signposting
Function Language
...and starting
another
• Now we'll move on to...
• Let me turn now to...
• Turning to...
• I'd like now to discuss...
• Let's now look at...
Signposting
Function Language
Summarizing and
concluding
• In conclusion,...
• Right, let's sum up, shall we?
• I'd like now to recap...
• Let's summarize briefly what
we've looked at...
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Practice Task
O Watch these two 60-second English conclusions
O Find at least three functions in each
O After watching discuss with a partner or group:
O What did each person say or do in the conclusion?
Public Speaking and Communication in Korea
Public Speaking and Communication in Korea
Conclusions
• Signal the end of the speech
• Reinforce the central idea
• Summarize the main points
• Make a lasting impression!
Signal the end…
• In conclusion…
• Finally, let me remind you…
• Let me finish by saying…
• Tell me three more
Reinforce Central Idea
• Restate your topic
• Summarize (and restate) your
main points
Lasting Impression
• End with a quotation
• Make a powerful statement
• Refer back to your introduction
• Give a “call to action”
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Handling Q&A Sessions
• Make answers to possible
questions IN ADVANCE!
• Practice delivery of answers
IN ADVANCE!
• Approach questions with a
positive attitude
• Listen carefully
• Direct answers to entire
audience, repeat question
(with mic)
Handling Q&A Sessions
• Clarification
• Avoiding
• Postponing/recovering
• Admitting
Handling Q&A Sessions
Clarification
• I’m sorry. Could you repeat
your question, please?
• I’m afraid I didn’t quite
catch that.
• Were you asking about…?
Avoiding
• Perhaps that’s something we
could talk about after my
presentation.
• If you could email your question
to me, I’d be happy to answer it
that way.
Postponing/recovering
• I’ll be talking about that a bit later.
• Good question. Could you please
hold it until the end of the
presentation?
• So, as I was saying…
Admitting
• To tell you the truth, I’m not really
too sure.
• I’m afraid I don’t know, but I’ll try
to find out for you.
• Good question, but I’m not sure.
Does anyone in the audience
happen to know? He was asking…
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Introducing Others
• Brief
• Accurate
• Make speaker feel comfortable
• Sense of anticipation
• Boost speaker’s credibility
• Delivered with sincerity and
enthusiasm
Public Speaking and Communication in Korea
Introducing Others
Brief:
About one minute
Introducing Others
Accurate:
Information must be 100%
accurate; no exceptions!
When in doubt, find out
(or leave it out)!
Introducing Others
Make speaker comfortable:
Don’t say or do anything to
embarrass the speaker (this
includes mispronouncing the
speaker’s name),
don’t raise expectations to an
unachievable level
Introducing Others
Sense of anticipation:
Say the speaker’s name LAST,
tell the audience something
new, original, and unknown
about the speaker, try to build
anticipation/excitement for
both the speaker and the topic
Introducing Others
Boost speaker’s credibility:
Let the audience know about
the speaker’s previous
successes, accomplishments,
awards, recognitions,
publications, etc.
Introducing Others
• Brief
• Accurate
• Make speaker feel comfortable
• Sense of anticipation
• Boost speaker’s credibility
• Delivered with sincerity and
enthusiasm
Public Speaking and Communication in Korea
Introducing Others
Children, we have a very important guest
today. You know her by the character she has
created – Harry Potter. What you don’t know
is all the hard work that goes into writing the
books that we all love to read. Today she is
going to tell us how she came up with the idea
of Harry Potter and his friends and how she
goes about writing her books. Let’s give a big
round of applause to J.K. Rowling.
Introducing Others
• Brief
• Accurate
• Make speaker feel comfortable
• Sense of anticipation
• Boost speaker’s credibility
• Delivered with sincerity and
enthusiasm
Introducing Others
Ladies and gentlemen, it is my privilege to introduce to you today
the world’s best-selling author. We are all acquainted with her Harry
Potter series that has captured the imagination of children – and
more than a few adults – around the globe. Many of us know the
remarkable story of her writing life: The inspiration for Harry Potter
came on a train ride from Manchester to London in 1990. Over the
next few years, she compiled notes as the story took shape in her
mind. The bulk of the writing took place when she was a single
mother on public assistance in Edinburgh. She was teaching French
to teenagers in the mid-1990s when she heard the first Harry Potter
book had been accepted for publication. The rest is literary history.
She will be telling us this afternoon more about what inspired her
fascinating story of wizardry, where she gets her ideas, and what
kinds of books she want to write next. Please give a warm welcome
to J.K. Rowling.
Introducing Others
When introducing another speaker remember this:
• Who: Name at end, but position, job, or title near beginning
• Where: Organization, department, or country (if international)
• Background: Known and unknown things
• Topic: Level of details depends on situation and speaker
• Name: Slow, deliberate, and with enthusiasm
Introducing Others
• The person being introduced (ie. the main speaker) should thank
the emcee (ie. the introducer) for the introduction.
• Giving this thanks can be done by saying something like:
“Thank you for that (adjective) introduction.”
• Lovely, wonderful, kind, warm, generous
• After giving your thanks, begin your presentation.
Stage fright & Structure
Introductions: WISE OWL
Body: Signposting
Conclusion:Tell ‘em what
you told ‘em
Handling Q&As
Introducing Others
Practice Task
Choose one of these two tasks: A or B
A: Prepare and present a WISE OWL introduction
B: Introduce yourself as the speaker at an event
@walter_foreman
walter.foreman
Public Speaking
and
Communication
1 von 76

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Public Speaking and Communication in Korea

  • 2. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 3. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 6. Stage Fright Completely Normal Happens to everyone Five ways to manage
  • 7. Take a class Be Prepared Think Positively Be Realistic Visualize
  • 8. Be Prepared “If I’m to speak for 10 minutes, I need a week for preparation. If 15 minutes, three days. If half an hour, two days. If an hour, I’m ready now.” -- Woodrow Wilson
  • 9. Think Positively You always feel more nervous than you look or sound!
  • 10. Be Realistic Don’t expect perfection Never apologize for: • Nervousness • Language • Mistakes
  • 12. Other Tips • Enter the room as early as possible • Chat to people as they enter the room • Work especially hard on your introduction • Avoid dairy products and caffeine
  • 15. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 17. Practice Task O Watch these two 90-second English introductions O Find at least five pieces of information in each O Match your information to WISE OWL O After watching discuss with a partner or group
  • 20. Practice Task O Watch these two 90-second English introductions O Find at least five pieces of information in each O Match your information to WISE OWL O After watching discuss with a partner or group
  • 21. elcome the audience O Formal O Inclusive O Positive O Good afternoon ladies and gentlemen O Hello everyone O Hi guys O It’s my great honor to be here today talking to you…
  • 22. ntroduce yourself O Full name & title (if applicable) O Speak extra clearly and slowly O If international: state home country O My name is Walter Foreman, and although originally from Canada, I now work in South Korea as the director of the Gangnam- University of California, Riverside International Education Center, or GNUCR as we call it.
  • 23. tate your topic O I’m here today to talk to you about…
  • 24. xplain the importance of your topic O Why should the audience listen to you? O What will they gain from listening to you? O Why is your topic important? O Why is your topic important to them? O Establish your expertise O Talk about your credentials and explain why you are the expert
  • 25. utline the structure O Today my presentation is divided into (x) parts
  • 26. hat comes when? O First I’ll talk about… O Second I’ll talk about… O Finally, I’ll talk about…
  • 27. et the audience know… O Time O Materials O Questions
  • 28. et the audience know… O Time: O My presentation should take about (x) minutes… O Materials: O If you don’t already have a handout, extras are available here at the front of the room and also at the back. O You can download my presentation materials from my website: www.walterforeman.com and I’ll give you that address again at the end of my presentation. O I don’t have any materials for you today, but you can download…
  • 29. et the audience know… O Questions: O During: O If you have any questions today, please feel free to ask them at any time. O After: O If you have any questions today, please hold them until the end of my presentation. We’ll have about (x) minutes for question and answer.
  • 32. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 35. "I'll start by describing the current position in Europe. Then I'll move on to some of the achievements we've made in Asia. After that I'll consider the opportunities we see for further expansion in Africa. Lastly, I'll quickly recap before concluding with some recommendations."
  • 36. Throughout your presentation, you will put up signposts telling the audience where you have been and where you are going next. When you finish Europe and want to start Asia, you might say: "That's all I have to say about Europe. Let's turn now to my second point, Asia."
  • 37. Throughout your presentation, you will put up signposts telling the audience where you have been and where you are going next. When you finish Asia and want to start Africa, you might say: “So now that we’ve talked about Europe and Asia, let’s move on to my last point: Africa.
  • 38. Throughout your presentation, you will put up signposts telling the audience where you have been and where you are going next. When you finish your last point and want to sum up, you might say: “Well, we’ve looked at the three continents: Europe, Asia, and Africa. Now I’d like to sum up.
  • 39. Signposting Function Language Introducing the subject  I'd like to start by...  Let's begin by...  First of all, I'll...  Starting with...  I'll begin by...
  • 40. Signposting Function Language Finishing one subject… • Well, I've told you about... • That's all I have to say about... • We've looked at... • So much for...
  • 41. Signposting Function Language ...and starting another • Now we'll move on to... • Let me turn now to... • Turning to... • I'd like now to discuss... • Let's now look at...
  • 42. Signposting Function Language Summarizing and concluding • In conclusion,... • Right, let's sum up, shall we? • I'd like now to recap... • Let's summarize briefly what we've looked at...
  • 43. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 44. Practice Task O Watch these two 60-second English conclusions O Find at least three functions in each O After watching discuss with a partner or group: O What did each person say or do in the conclusion?
  • 47. Conclusions • Signal the end of the speech • Reinforce the central idea • Summarize the main points • Make a lasting impression!
  • 48. Signal the end… • In conclusion… • Finally, let me remind you… • Let me finish by saying… • Tell me three more
  • 49. Reinforce Central Idea • Restate your topic • Summarize (and restate) your main points
  • 50. Lasting Impression • End with a quotation • Make a powerful statement • Refer back to your introduction • Give a “call to action”
  • 51. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 52. Handling Q&A Sessions • Make answers to possible questions IN ADVANCE! • Practice delivery of answers IN ADVANCE!
  • 53. • Approach questions with a positive attitude • Listen carefully • Direct answers to entire audience, repeat question (with mic) Handling Q&A Sessions
  • 54. • Clarification • Avoiding • Postponing/recovering • Admitting Handling Q&A Sessions
  • 55. Clarification • I’m sorry. Could you repeat your question, please? • I’m afraid I didn’t quite catch that. • Were you asking about…?
  • 56. Avoiding • Perhaps that’s something we could talk about after my presentation. • If you could email your question to me, I’d be happy to answer it that way.
  • 57. Postponing/recovering • I’ll be talking about that a bit later. • Good question. Could you please hold it until the end of the presentation? • So, as I was saying…
  • 58. Admitting • To tell you the truth, I’m not really too sure. • I’m afraid I don’t know, but I’ll try to find out for you. • Good question, but I’m not sure. Does anyone in the audience happen to know? He was asking…
  • 59. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 60. Introducing Others • Brief • Accurate • Make speaker feel comfortable • Sense of anticipation • Boost speaker’s credibility • Delivered with sincerity and enthusiasm
  • 63. Introducing Others Accurate: Information must be 100% accurate; no exceptions! When in doubt, find out (or leave it out)!
  • 64. Introducing Others Make speaker comfortable: Don’t say or do anything to embarrass the speaker (this includes mispronouncing the speaker’s name), don’t raise expectations to an unachievable level
  • 65. Introducing Others Sense of anticipation: Say the speaker’s name LAST, tell the audience something new, original, and unknown about the speaker, try to build anticipation/excitement for both the speaker and the topic
  • 66. Introducing Others Boost speaker’s credibility: Let the audience know about the speaker’s previous successes, accomplishments, awards, recognitions, publications, etc.
  • 67. Introducing Others • Brief • Accurate • Make speaker feel comfortable • Sense of anticipation • Boost speaker’s credibility • Delivered with sincerity and enthusiasm
  • 69. Introducing Others Children, we have a very important guest today. You know her by the character she has created – Harry Potter. What you don’t know is all the hard work that goes into writing the books that we all love to read. Today she is going to tell us how she came up with the idea of Harry Potter and his friends and how she goes about writing her books. Let’s give a big round of applause to J.K. Rowling.
  • 70. Introducing Others • Brief • Accurate • Make speaker feel comfortable • Sense of anticipation • Boost speaker’s credibility • Delivered with sincerity and enthusiasm
  • 71. Introducing Others Ladies and gentlemen, it is my privilege to introduce to you today the world’s best-selling author. We are all acquainted with her Harry Potter series that has captured the imagination of children – and more than a few adults – around the globe. Many of us know the remarkable story of her writing life: The inspiration for Harry Potter came on a train ride from Manchester to London in 1990. Over the next few years, she compiled notes as the story took shape in her mind. The bulk of the writing took place when she was a single mother on public assistance in Edinburgh. She was teaching French to teenagers in the mid-1990s when she heard the first Harry Potter book had been accepted for publication. The rest is literary history. She will be telling us this afternoon more about what inspired her fascinating story of wizardry, where she gets her ideas, and what kinds of books she want to write next. Please give a warm welcome to J.K. Rowling.
  • 72. Introducing Others When introducing another speaker remember this: • Who: Name at end, but position, job, or title near beginning • Where: Organization, department, or country (if international) • Background: Known and unknown things • Topic: Level of details depends on situation and speaker • Name: Slow, deliberate, and with enthusiasm
  • 73. Introducing Others • The person being introduced (ie. the main speaker) should thank the emcee (ie. the introducer) for the introduction. • Giving this thanks can be done by saying something like: “Thank you for that (adjective) introduction.” • Lovely, wonderful, kind, warm, generous • After giving your thanks, begin your presentation.
  • 74. Stage fright & Structure Introductions: WISE OWL Body: Signposting Conclusion:Tell ‘em what you told ‘em Handling Q&As Introducing Others
  • 75. Practice Task Choose one of these two tasks: A or B A: Prepare and present a WISE OWL introduction B: Introduce yourself as the speaker at an event