Independent training consultant Rob Jackson at the Wales Volunteering Conference 2014.

1. Shaping our own organisation - from the top down
Shaping the volunteering landscape
WCVA
Cardiff City Stadium
1 July 2014

2. Three issues to focus
on
1. Why we need to get the ethos
right for volunteer involvement
2. Why that starts at the top
3. How can we influence?

3. Why getting the
ethos right is key
• Financial focus
• Sound decision making
• Maximise impact

4. Why start at the top?
• Organisation wide issue
• Setting the tone
• Don’t forget the board

5. How can we
influence?
• Demonstrate impact
• Model the way
• Be persistent

6. Takeaways
• We have to influence from the
top down if we are to create the
right ethos for volunteering
• The senior executive has to be
on board
• We need to practice what we
preach and give the whole story
• Don’t give up, get support

7. Getting in touch
rob@robjacksonconsulting.com
07557 419 074
www.robjacksonconsulting.com
@robjconsulting
www.robjacksonconsulting.blogspot.
com
http://robjackson.thirdsector.co.uk

8. Shaping our own organisation - from the ground
up
Shaping the volunteering landscape
WCVA
Cardiff City Stadium
1 July 2014

9. Principles
• Volunteers can be powerful
advocates
• They need to see and grasp the
big picture
• Beware long service and
entrenchment
• Volunteers are not a
homogenous group
• Provide support

10. Discussion
• What do you do / have you
done before to engage
volunteers in influencing
change?
• What worked and what didn’t
work?
• What lessons would you share
with others?
• Feedback

11. Discussion
• What change do you want to
advocate for?
• Why do you want to involve
volunteers in this?
• Why would they want to get
involved?
• What might you need to do to
make it happen?
• Feedback

12. Changing
expectations
• Making a difference, not a
contribution
• Limited precious time
• Treated as equals
• Customer / consumer mindset
• Skills, talents and experience
like never before

14. Thoughts, reflections & actions

15. Getting in touch
rob@robjacksonconsulting.com
07557 419 074
www.robjacksonconsulting.com
@robjconsulting
www.robjacksonconsulting.blogspot.
com
http://robjackson.thirdsector.co.uk