Dr. Wael Aziz CV

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CONTACT
INFO
Dr. WAEL A. AZIZ
QUALIFICATION
HIGHLIGHTS
 Over 28 years of experience at different technical and managerial roles in wide spectrum of
industries, technologies, locations, and culture differences. Appointed in technical and
management posts in multinational companies and government since 1998.
 Leadership consultant and Coach. Holding a doctorate of business administration in
strategic leadership, with records of accomplishment in building leadership development
programs and assessment centers, which helped hundreds of potential talents to fast track their
leadership competencies.
 Strategic planning and performance management; with solid experience in blending
corporate business objectives with manageable performance indicators, since 2003.
 Organization Development. Expert in organizations’ restructure, jobs’ identification and
mapping, jobs’ profiles creation, competency design, business planning and budgeting, change
management programs, balanced score cards (BSC), business process re-engineering (BPR),
excellence in services, TQM, CMM, TISSE, ITIL with proven records in government, oil and
gas, construction, manufacturing, and financial sectors.
 IT Strategy Making. Solid experience with proven records in: e-government, knowledge
portals, document management systems, loyalty Systems, web sites building, mobile
applications, performance management systems, intranet and extranet.
 Certified assessor of the European model for excellence (EFQM). Helped organizations to
achieve Recognized for Excellence 5 stars recognition.
 Certified lead auditor of several ISO standards including ISO 9001, 18001 (health & safety),
14001 (environment), 27001 (information security), 55000 (asset management), 31000 (risk
management), 22301 (business continuity), and 10001 (training).
 Project Management Office Setup & Management. Over 14 years’ experience in managing
multi-million USD projects in business process improvement in the fields of ERP, process
automation, document management and archiving, preventative maintenance, asset
management, e-government, e-business, online billing, enterprise portals, construction
management, loyalty systems, and many others.
 Initiative leader, goals achiever, effective communicator and negotiator, creative thinker,
hard worker, and able to create lovely and organized working environment.
 DBA and MBA with distinction from reputable universities, major: strategy and
performance management. Over than 40 professional certificates and courses in different
managerial and technical disciplines ranging from artificial intelligence to organizational
excellence.
 Professional societies. Active member of various professional international and regional
communities and societies.
 Researcher with published papers and participations in conferences for leadership
development, e-government, organization structure, performance management, and change
management.
Wael Abd El-Ghaffar Aziz
Tel: (+20) 115 9230009
Email: wael.aziz2000@hotmail.com
www.waelaziz.com
www.jadaratint.com

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BACKGROUND
SUMMARY
Leadership Skills
 Solid manager, team-builder, motivator and mentor with proven capacity to approach
problems effectively and creatively.
 Manage a team of 15 highly qualified professionals and MBA holders in strategic planning,
business excellence, performance management, and quality and risk management.
 Establish roles and responsibilities, appraisal procedures and career path for 250 employees.
Corporate Strategic Planning/ Performance Excellence
 Acting head of the Strategic Planning Office in the National Archive (NA-UAE), Abu Dhabi.
Heading the whole functions of: strategic planning, enterprise project management, quality
and excellence, enterprise performance management, and risk management with more than 15
sub-ordinates since 2009.
 Quality Management Representative. Reports directly to the General Director. Represents the
National Archive (NA) as the Excellence (EFQM) and Quality Champion. Responsible for all
internal and external audits and assessment conducted.
 Head of the strategic transformation team. Responsibilities include conducting: business
environment exploration, PESTEL analysis, SWOT and TOWS analysis, micro-level analysis,
scenario planning sessions, strategic capabilities identification, strategic options generation
and evaluation, designing and implementation of related change management programs.
 Deputy Head and member of the following committees in the NA, suggestions and complains
committee, smart government committee, information security committee, information
exchange committee, employees performance committee, employees rewarding and
recognition committee, and organization restructure committee.
 Directed major projects for organization restructure, leadership development, employees
mapping, privatization, asset and risk management, business continuity, service excellence,
and change management.
 Perform and supervise benchmarking studies, market research, satisfaction surveys, ROI and
incubate technical innovations for better perception management and positioning.
Project Management Office Skills
 Prepare the strategic plan, and annual financial budget for the whole organization.
 Direct the projects delivery activities for 10+ concurrent projects ranged from 50K USD to
5000K USD budget. Review business case qualifications, cost estimates and projects progress.
Issue periodical projects health-check reports to senior management.
 Extensive experience in preparing request for proposals and contracts for consulting projects.
Professional interaction/ negotiation with international vendors/ clients. Applies systematic
and transparent approach of proposals’ evaluations.
EFQM, ISO, CMM, and Organizations Excellence Qualification
 Head of the National Archives (NA) team for Integrated Management System. Directed the
implementation of the Integrated Management System in the NA which includes: ISO 9001,
ISO 14001, ISO18001 PAS 99, and ISO 27001. Prepare the plans for ISO certificates: 55000,
and 31000.
 Directed the NA move towards EFQM with the EFQM organization, aiming for Recognized
for Excellence award.
 EFQM champion and assessor. Responsibilities include training and coaching, conducting
internal and external assessments, and preparation of final submissions.

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 Supervised and participated in the generation and implementation of 120+ templates,
guidelines, forms, and check lists that cover all PM, and QA activities for a project oriented
CMM level 4 organization.
 Initiate programs leading to process innovations and productivity gains. Set quality goals and
inculcate quality culture among associates at all levels of the organization.
IT & Business Skill
 Solid experience with proven records in: e-business, Knowledge Portals, Smart cards, Web
enabling, Loyalty Systems, Web Sites Building, Intranet and Extranet applications.
 Conducted market and technical researches in the fields of Wireless services, Mobile banking,
Card Management Systems, EMV, Smart Cards, Clearing, Credit/ Debit Card business.
 ITIL certified professional with proven records in different delivery functions.
EDUCATION
 DBA, SMC University, Switzerland, with distinction, October, 2013. A dissertation titled:
"Bridging the Leadership Gap: A Model and an Instrument to Measure the Effectiveness of the
Leadership Development Programmes in Abu Dhabi, UAE.”
 MBA, with distinction, Graduate Business of School, Strathclyde University, November,
2007. Thesis: "A model and a tool for measuring Adaptation Capacity in Public
Organizations"
 M. Sc. Eng. in Computer Science, preparatory courses. Faculty of Engineering, Al-Azhar
University, 1993-1994. Thesis: “An Expert System for Determining the Degree of Correctness
of Al-Hadith Al-Nabawi Al-Shareef.”
 B.Sc. Eng. in Systems and Biomedical Engineering - Faculty of Engineering, Cairo
University, 1987. Graduation Project: “A Computerized Preventive Maintenance System for
Medical Equipment.” Degree: Good, Project: Excellent.
EMPLOYMENT
HISTORY
 Jadarat International Dec 13 – Current
- President and CEO Dec 13 – Current
 The National Archive, Abu Dhabi. (Previously NCDR) Feb 09 – Current
- Head of Strategic Planning Office Jun 09 – Jul 16
- Head of Performance Management Section Feb 09 – Jun 09
 Dubai Municipality, Dubai, U.A.E. May 03 – Feb 09
- Strategy Unit Head, e-government Section, ITD June 04- Current
- Development Unit Head, e-government Section, ITD May. 03- June 04
 Silverline Middle East & Africa, Egypt Sep. 98 – May. 03
- Regional Projects Delivery Director Mar. 02 – May. 03
- Regional Quality Manager Jul. 01 - Mar. 02
- Senior Project Manager Sep. 00 - July. 01
 RemedyTemp, Inc. (REMX), USA Sep. 98 - Mar. 00
- IT Project Manager Sep. 98 - Mar. 00
 El-Sharkia For Engineering Consultation, Egypt Jun. 97- Sep. 98
- Manager, Information Technology Jun. 97- Sep. 98
 First Egypt Egyptian Engineering, Egypt Feb. 92 - Jun. 97

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- Project Leader Jun. 94 - Jun. 97
- Senior Business Analyst Feb. 92 - Jun. 94
ACHIEVEMENTS
 Certificates and Awards
- Awarded three awards from the National Archive, for Strategic Planning, Actuate
Conference, Abu Dhabi, 2013.
- Awarded the best performance management implementation in the Middle East, Actuate
Conference, Abu Dhabi, 2011.
- Awarded the best thesis in Dubai, for his co-work in “Adaptation Capacity modeling”,
University of Strathclyde, 2007.
- Awarded the best research paper in Strategy making, for his research in IT strategy
making, University of Strathclyde, March 2007.
- Appreciation Certificate from Dubai Electronic Government (DEG), October 2006
- Appreciation Certificate for excellence performance in Dubai Municipality, years: 2004,
2005, 2006, 2007.
- Best Technical team, candidate for Dubai Excellence Award, 2005
- 7 Creditable international and regional e-government Awards (ex: UNPAN, Arabic
eContent, etc. ) for a complete list: (http://vgn.dm.gov.ae/DMEGOV/dm-mp-awards)
 Examples of Successful Projects/ Initiatives
- NA Organization Restructure
- NA Integrated Management System (ISO, Environment, Health and Safety, Information Security)
- NA Enterprise Project Management
- NA Corporate Performance Management System
- Dubai Municipality e-Services (www.dm.gov.ae)
- Over than 500 online e-services. A year ahead before government mandate.
- Emirates Post Office Web-Enabling (http://www.emiratespostuae.com)
- Automate Emirates Post office Activities.
- OBE Project (www.obexchange.com)
- The first online Invoice processing system.
- Artificial Intelligence
- Modakek: An expert evaluator for narration of Hadieth Sharief.
PROFESSIONAL
TRAINING/ CETRIFICATES
- More than 40 training courses and certificates cover the following areas: knowledge
management, management of change, six sigma, service oriented architecture (SOA),
quality engineering, artificial intelligence, e-business, assessment centers, leadership
development, coaching, lead auditor, innovation management, strategy making, excellence
models, ITIL, CMM, supply chain management, financial planning, project management,
process modeling, cost estimation, and software development (full list is available upon
request).
OTHER
EXPERIENCES
Trainer and Coach
Developing and tutoring of training courses in 20 + fields including: Knowledge Management,
E-government Strategy building, Successful e-Business Project Management, CMM,
Benchmarking, RADAR approach in EFQM, Cost Estimation, Software Quality Assurance,
Configuration Management, Time Management, Scope Management, Performance Excellence
Management, Strategy Making and Management, Scenario Planning.
Printing and Publishing

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 Extensive experience in all the stages of printed products. Managed the production of
more than 40 books in different branches.
MEMBERSHIPS
 Egyptian Society for Engineers (electrical engineering branch), Egypt.
 Member of Quality Group, Strategy in Action, Dubai.
 EFQM, Belgium.
 International Association of Business Leaders, Germany
 PMI, MENA Chapter, Cairo, Egypt.
 The Egyptian Society of Language Engineering, Cairo, Egypt.
 The Egyptian Society of Science Arabization, Cairo, Egypt.
 e-Learning Initiative, Ministry of Communication & Information Technology, Egypt
 Arabic Bolggers’ Association
 Egyptian Bolggers’ Association
PERSONAL
DATA
Date of Birth: Dec. 25, 1965
Place of Birth: Egypt
Nationality: Egyptian
Gender: Male
Marital Status: Married, with two Childs
REFERENCES Furnished upon request.